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Pharmacy Order Entry Specialist
2 months ago
Synchrony Health Services is seeking a skilled Pharmacy Order Entry Specialist to join our team. As a Pharmacy Order Entry Specialist, you will play a critical role in ensuring the accurate and timely processing of pharmacy orders.
Key Responsibilities- Enter customer orders into the order entry system, ensuring accuracy and attention to detail.
- Verify and enter physician information into the system.
- Process new medication orders and refills, ensuring compliance with company policies and procedures.
- Sort, correlate, and distribute copies obtained from fax machines.
- Respond to customer inquiries and resolve any issues or concerns in a timely and professional manner.
- Review and verify customer and order information for correctness, checking it against previously obtained information as necessary.
- Assist in the preparation and shipment of orders to designated locations.
- Check inventory records to determine availability of requested merchandise.
- Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.
- Meet Expectations of Excellence for the position.
- Support facilities, departmental goals, and the overall objectives of the Company.
- Comply with all laws, regulations, and standards of ethical conduct.
- Perform all job duties with a friendly, positive, and team-oriented approach.
- Comply with all Company policies, procedures, rules, and standards.
- Proficient math skills.
- Computer knowledge.
- Customer service skills.
- Telephone etiquette skills.
- Able to sit for long periods of time.
- Available to work overtime.
- Available to work holidays and weekends.
- Knowledge of medical language and abbreviations.
- Detail oriented.
- High school diploma or GED.
