Administrative Support Representative

1 month ago

Orchard Park, United States Curbell Full time
Position Summary:
This entry level Administrative Support Representative position will provide support for the reception area, welcoming guests and greeting visitors arriving on-site for - Curbell, Inc., Curbell Plastics, and Curbell Medical. You will assist with front-desk activities, redirecting phone calls, distributing correspondence, as well as being an additional resource for Customer Service, Territory Sales, National Accounts, Operations and Corporate Departments. To be successful as an Administrative Support Representative, you should be able to learn and utilize tools/resources used by the departments you support and handle unplanned interruptions in a timely and effective manner, while accomplishing essential responsibilities.

Essential Functions:
•Answer incoming calls in a professional and polite manner, ensuring callers are routed correctly in a timely manner.
•Greet all visitors in a courteous and respectful manner, promptly notifying personnel of their guests' arrival, professionally manage those without appointments.
•Maintain office security by following Safety Procedures, Monitoring Security Cameras, and controlling access from your workstation (i.e.; monitor logbook, issue visitor badges)
•Provide administrative assistance and support for departments across the company based on business which include but not limited to Medical (Customer Service, Territory Sales, National Accounts, Marketing), Plastics, and Corporate Departments (Human Resources, EH&S, Finance, Accounting, Mailroom, Reception).
•Perform various tasks in the SAP ERP or equivalent system, that may include processing Credits/Debits, In-house/3rd Party Repairs, Product Literature for Customers, New Account Qualification/Set-up, and Distributing Customer Invoices.
•Collaborate on Mailroom responsibilities to ensure tasks are completed in a timely manner
•Partner with EH&S to maintain supplies and accommodations for employee gathering areas - lobby, conference rooms, break rooms, etc.
•Assist with various assignments as requested by leadership which may include participating in planning committees and/or coordinating special events for other departments and business units across the company.
•Work with department leadership with the coordination of employee events/meetings that may require - preparation of conference rooms, materials for distribution, catering, communications/invitations, etc.
•Create Purchase Order Requests for departments/vendors, work with designated personnel throughout the process
Performs other duties as assigned

Core Competencies:
•Customer Excellence
•Communications Skills
•Approachability & Perceptiveness
•Personal Growth
•Multi-Tasking
•Detail Orientation

Job Requirements:
•Excellent verbal and written communication skills, and demonstrated professionalism
•Multi-tasking and time management skills, with the ability to prioritize tasks
•Ability to be resourceful and proactive when issues arise
•Beginner proficiency in Microsoft Office - Outlook, Word, Excel, PowerPoint, OneNote
•Beginner proficiency in Customer Relationship Management (CRM) Database or equivalent
•Hands-on experience with office equipment (i.e.; fax machines, printers, etc.)
•Discover ways to integrate Company Values - Integrity, Respect, and Learning throughout your work day

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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