Patient Service Representative
1 week ago
Job Title: Patient Service Representative Reports to: Registration Manager Status: Non-Exempt Pay: To determine our range, we consider as many of the following data points as are available to us: external market salary survey data, internal data in terms of comparable roles and our budget for the position. What we have posted is our good faith estimate of what we expect to pay: $16-$19 an hour. Summary: Patient Service Representative works as a member of the Registration team, reporting to the Registration Manager. This role provides customer service to patients and supports the patient experience throughout their time at GLMI. Effective communication between departments and exemplary patient care must be maintained. This role performs a variety of tasks beyond registering patients including; patient calls, documentation in charts, and assisting with both patient and other co-worker needs. Our Values: As a member of the team at GLMI it is expected that you embody the Great Lakes Way in your daily actions here. Personalize the Experience * Greet with eye contact and share a smile. * Create a tone of friendliness and warmth in conversations with patients, peers, and associates. * Respectfully interact with patients, peers, and associates at their pace and level. * Take time to listen to and understand others. * Demonstrate patience and compassion when interacting with patients, peers, and associates. * Act on opportunities to go above and beyond. Own it, Do it * Do what you say you will do. * Anticipate and prevent potential problems. * Be responsible and efficient with Great Lakes resources (time, scheduling, property, equipment, etc.). * Follow up on inquiries promptly and accurately. * Take personal responsibility for your work area and the quality of your work. * Communicate clearly, respectfully, and in a timely manner. Perform as One Team * Speak positively about Great Lakes, team members, and patients. * Demonstrate respect and attentiveness to team members when communicating. * Recognize and share successes of the Great Lakes Way in action. * Proactively offer to help others. * Be flexible and embrace change with a positive attitude. * Contribute to a fun, energetic, and positive work environment. * Practice blameless problem solving, assuming the positive intentions of others. Strive for Excellence * Share information, knowledge, and expertise. * Be relentless about acting on opportunities to learn and improve. * Ask for, accept, and use feedback. * Look for and act on opportunities for continuous improvement. Duties and Responsibilities include the following: * Answer multi-line telephone system, take accurate messages, screen and direct telephone calls to the appropriate person in an efficient manner. * Greet and identify patients and visitors as they enter the office in reference to the daily schedule and obtain additional patient information as needed. * Request patients and visitors be seated in the waiting room in a courteous manner and communicate unexpected delays when necessary. * Review patient charts to ensure proper documentation and information are enclosed in accordance with practice guidelines. * Acquire necessary medical records and documents for patient charts by communicating via telephone, facsimile or in person with other office locations or office personnel. * Maintain a neat and organized waiting room. * Schedule patients for appointments and "re-call" appointments in an efficient and productive manner. * Verify and confirm insurance(s) and authorizations. * Receive payments from patients for services rendered and prepare bank deposits on a daily basis. * Enter financial transactions and miscellaneous correspondence on computer. * Perform other related duties as assigned. * Overtime may be required, as needed (this is for non-exempt positions only) * Include any and all physical requirements needed to perform position * Other duties as assigned Necessary Skills: * Ability to perform each duty as listed above * Strong computer skills including use of information systems and Google based programs * Problem solving skills * Strong oral communication skills including both phone and in person * Strong customer service skills and diplomacy * Experience in radiology or medical terminology preferred * Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications: * High School Diploma or Equivalent, prior administrative experience helpful. Physical and Mental Requirements: * May be asked to lift up to 25 pounds * Standing, walking, sitting, keyboard use for long periods of time * Ability to listen and communicate with patients face to face or over the phone * Will be required to read, write, work in a fast-paced office setting * Ability to make decisions and think quickly * Must have mental and physical capabilities to perform all tasks listed above
-
Patient Service Representative
1 month ago
Orchard Park, United States EXCELSIOR ORTHOPAEDICS GROUP Full timeJob DetailsJob LocationExcelsior Orthopaedics Orchard Park NY - Orchard Park, NYPosition TypeFull TimeEducation LevelHigh SchoolSalary Range$16.50 - $29.70 HourlyTravel PercentageNoneJob ShiftDayPatient Service RepresentativeJob SummaryThe Patient Service Representative (PSR) is the first point of contact for our patients entering the building. Our PSRs are...
-
Patient Service Representative
1 month ago
Orchard Park, United States EXCELSIOR ORTHOPAEDICS GROUP Full timeJob Summary The Patient Service Representative (PSR) is the first point of contact for our patients entering the building. Our PSRs are responsible for ensuring our patient experience is truly one-of-a-kind; offering incredible customer service at all time. You will perform a wide variety of duties related to the reception and registration of patients. The...
-
Patient Service Representative
3 weeks ago
Orchard Park, United States EXCELSIOR ORTHOPAEDICS GROUP Full timeJob Summary The Patient Service Representative (PSR) is the first point of contact for our patients entering the building. Our PSRs are responsible for ensuring our patient experience is truly one-of-a-kind; offering incredible customer service at all time. You will perform a wide variety of duties related to the reception and registration of patients. The...
-
Patient Services Representative
4 weeks ago
Overland Park, United States Surgery Partners Full timeThe Patient Services Representative performs general business office functions that may include some or all of the following: Charge capture and over-the-counter payment posting; Insurance verification and eligibility; Insurance pre-authorization/pre Patient Services, Representative, Patient, Healthcare, Insurance
-
Patient Service Representative
1 week ago
Orland Park, United States Orthodontic Experts Ltd Full timeJob Type Full-time Description About us: Orthodontic Experts is dedicated to quality care and orthodontic excellence; we are a community committed to making a difference in our patients' lives. We are looking for the best of the best to join our team as a Patient Service Representative. We currently have twenty-four offices in the greater Chicagoland...
-
Patient Service Representative
3 weeks ago
Winter Park, United States ZOLL LifeVest Full timeJob DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility – work around your scheduleLifesaving medical technologyThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including...
-
Patient Service Representative
1 month ago
Winter Park, United States ZOLL LifeVest Full timeJob DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility – work around your scheduleLifesaving medical technologyThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including...
-
Patient Service Representative
2 weeks ago
Elkins Park, United States CareerBuilder Full timeAt Solis Mammography, our patient-focused culture is at the heart of every interaction. We deliver the care, compassion and high-touch experience that have made us a valued healthcare partner to the generations of women that we serve. As the nations leader in breast health services, our commitment to providing excellence in patient care is realized at every...
-
Patient Service Representative
1 month ago
Florham Park, United States Regional Women's Health Group Full time** Patient Service Representative** **Job Category****:** none **Requisition Number****:** PATIE004233 Showing 1 location **Job Details** **Description** Axia Women's Health is the largest integrated Women's Health Care Group in the United States, comprised of over 400 providers, 150 patient care centers, 4 breast health centers, 2 perinatal testing centers,...
-
Patient Service Representative
3 weeks ago
Florham Park, United States Regional Women's Health Group Full time** Patient Service Representative** **Job Category****:** none **Requisition Number****:** PATIE004233 Showing 1 location **Job Details** **Description** Axia Women's Health is the largest integrated Women's Health Care Group in the United States, comprised of over 400 providers, 150 patient care centers, 4 breast health centers, 2 perinatal testing centers,...
-
Patient Service Representative
3 weeks ago
Elkins Park, United States Solis Mammography Washington Radiology Full timeJob DescriptionJob DescriptionAt Solis Mammography, our patient-focused culture is at the heart of every interaction. We deliver the care, compassion and high-touch experience that have made us a valued healthcare partner to the generations of women that we serve. As the nation’s leader in breast health services, our commitment to providing excellence in...
-
Patient Services Representative
3 weeks ago
Overland Park, United States Surgery Partners Full timeJOB TITLE: PSR - Full Time GENERAL SUMMARY OF DUTIES: The Patient Services Representative performs general business office functions that may include some or all of the following: Charge capture and over-the-counter payment posting; Insurance verification and eligibility; Insurance pre-authorization/pre-certifications; Counseling patients and families on...
-
Patient Services Representative
1 month ago
Overland Park, United States Surgery Partners Full timeJOB TITLE : PSR - Full Time GENERAL SUMMARY OF DUTIES : The Patient Services Representative performs general business office functions that may include some or all of the following: Charge capture and over-the-counter payment posting; Insurance verification and eligibility; Insurance pre-authorization/pre-certifications; Counseling...
-
Patient Services Representative
2 months ago
Tinley Park, United States Illinois Bone and Joint Institute LLC Full timeDescription: **OAK Orthopedics, a division of Illinois Bone and Joint Institute, is currently hiring a Patient Service Representative for our busy Tinley Park office.** **Job Summary** The main focus of this position is to deliver exceptional patient-centered customer service and to support our teams. This position is responsible for accurate registration,...
-
Patient Service Representative
1 month ago
Park City, United States Intermountain Healthcare Full timeJob Description:This position is responsible for billing, follow-up, and resolving issues that delay or prevent payment of the patient's account within Intermountain's policies and procedures.Job Essentials1. Uses available tools to complete timely and quality submission of bills and follows-up on patient accounts to ensure the prompt and accurate receipt of...
-
Patient Service Representative
3 weeks ago
Huntington Park, United States RadNet Full timeResponsibilities: Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a...
-
Patient Service Representative
4 weeks ago
Huntington Park, United States RadNet Full timeResponsibilities: Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a...
-
Patient Service Representative
4 weeks ago
Huntington Park, United States RadNet Los Angeles Full timeJob Description: Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a...
-
Patient Service Representative
3 weeks ago
Huntington Park, United States RadNet Los Angeles Full timeJob Description: Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a...
-
Patient Service Representative
1 week ago
Florham Park, New Jersey, United States Summit Health Management Full timePatient Service Representative - Pain Management - Florham Park page is loaded Patient Service Representative - Pain Management - Florham Park Apply locations Florham Park, NJ time type Full time posted on Posted 2 Days Ago job requisition id R27655 Career opportunities at VillageMD and our operating companies We're a physician-led, patient-centric network...
