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Sales Support Representative

2 months ago

New Hyde Park, New York, United States Apex Solutions Full time

We are seeking a skilled Sales Support Representative to join our team at Apex Solutions. As a Sales Support Representative, you will play a crucial role in driving sales growth and providing exceptional customer service.

Your Key Responsibilities
  • Act as a primary point of contact for existing and new customers, responding to inquiries and resolving issues in a timely and professional manner.
  • Collaborate with cross-functional teams to develop and implement sales strategies, ensuring alignment with business objectives.
  • Process customer orders, manage inventory, and ensure timely delivery of products.
  • Develop and maintain strong relationships with customers, identifying opportunities to upsell and cross-sell products.
  • Stay up-to-date on industry trends and competitor activity, providing insights to inform sales strategies.
Requirements
  • Bachelor's degree in Business Administration, Marketing, or a related field.
  • Proven experience in sales support or a related role, with a strong track record of customer satisfaction and sales growth.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Proficiency in MS Office applications, including Excel, Word, and PowerPoint.
  • Fluency in English, with the ability to communicate effectively with customers and colleagues.
What We Offer
  • A competitive salary and benefits package, including health insurance and retirement savings plan.
  • Opportunities for professional growth and development, including training and mentorship programs.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
  • Flexible working hours and remote work options, allowing for a better work-life balance.
  • A comprehensive vacation policy, including paid time off and holidays.