Current jobs related to Contact Center Training Specialist - Neptune City - HMH HOSPITALS CORPORATION

  • Contact Center Training Specialist

    1 day ago

    Neptune City, New Jersey, United States Hackensack Meridian Health Full time

    Job Title: Contact Center Training SpecialistAbout the Role:We are seeking a highly skilled Contact Center Training Specialist to join our team at Hackensack Meridian Health. As a key member of our Patient Access Center, you will be responsible for developing and delivering training programs to ensure our staff have the skills and knowledge needed to provide...

  • Contact Center Training Specialist

    9 hours ago

    Neptune City, New Jersey, United States Hackensack Meridian Health Full time

    About the RoleWe are seeking a highly skilled Contact Center Training Specialist to join our team at Hackensack Meridian Health. As a key member of our Patient Access Center, you will be responsible for developing and delivering training programs to ensure our staff have the skills and knowledge they need to provide exceptional patient care.Key...

  • Contact Center Training Specialist

    4 days ago

    Neptune City, New Jersey, United States Hackensack Meridian Health Full time

    About the RoleWe are seeking a highly skilled Contact Center Training Specialist to join our team at Hackensack Meridian Health. As a key member of our Patient Access Center, you will be responsible for developing and delivering training programs to ensure our staff have the skills and knowledge they need to provide exceptional patient care.Key...

  • Contact Center Access Specialist

    11 minutes ago

    Neptune City, United States Hackensack Meridian Health Full time

    Overview Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one...

  • Contact Center Access Specialist

    3 hours ago

    Neptune City, New Jersey, United States Hackensack Meridian Health Full time

    About the RoleWe are seeking a highly skilled Contact Center Access Specialist to join our team at Hackensack Meridian Health. As a key member of our Patient Access Center, you will play a critical role in maintaining and updating provider templates across all specialties.Key ResponsibilitiesConfigure and maintain provider and resource templates to ensure...

  • Patient Access Center Training Coordinator

    4 weeks ago

    Neptune City, New Jersey, United States Hackensack Meridian Health Full time

    Contact Center Training Specialist at Hackensack Meridian HealthOverviewAt Hackensack Meridian Health, our workforce is the cornerstone of our mission to enhance patient care and foster a supportive environment. We prioritize collaboration and connection among our team members, ensuring that we not only provide exceptional healthcare but also nurture each...

  • Contact Center Team Lead

    3 days ago

    Neptune City, New Jersey, United States Hackensack Meridian Health Full time

    About the RoleWe are seeking a highly skilled Contact Center Team Lead to join our team at Hackensack Meridian Health. As a key member of our Patient Access Center, you will play a critical role in providing exceptional customer service to our patients and families.ResponsibilitiesProvide hands-on support to our Contact Center representatives, ensuring they...

  • Contact Center Team Lead

    2 weeks ago

    Neptune City, New Jersey, United States Hackensack Meridian Health Full time

    About the RoleHackensack Meridian Health is seeking a highly skilled Contact Center Team Lead to join our Patient Access team. As a key member of our team, you will provide hands-on support to our Contact Center representatives, ensuring they have the tools and resources needed to deliver exceptional patient care.Key ResponsibilitiesProvide ongoing...

  • Contact Center Team Lead

    3 weeks ago

    Neptune City, New Jersey, United States Hackensack Meridian Health Full time

    About the RoleWe are seeking a highly skilled Contact Center Team Lead to join our team at Hackensack Meridian Health. As a key member of our Patient Access Center, you will play a critical role in providing exceptional customer service and support to our patients and families.Key ResponsibilitiesProvide hands-on support to Patient Access Center...

  • Patient Access Training Coordinator

    4 weeks ago

    Neptune City, New Jersey, United States Hackensack Meridian Health Full time

    Contact Center Training Specialist at Hackensack Meridian HealthOverviewAt Hackensack Meridian Health, our workforce is essential to our mission of enhancing patient care and fostering a supportive environment. We prioritize collaboration and connection among our team members, ensuring that everyone contributes to our goal of transforming healthcare. The...

  • Contact Center Team Lead

    2 weeks ago

    Neptune City, New Jersey, United States Hackensack Meridian Health Full time

    About the RoleHackensack Meridian Health is seeking a highly skilled Contact Center Team Lead to join our Patient Access team. As a key member of our team, you will provide hands-on support to our Contact Center representatives, ensuring they have the tools and resources needed to deliver exceptional patient care.Key ResponsibilitiesProvide ongoing...

  • Contact Center Leadership Specialist

    3 weeks ago

    Bossier City, Louisiana, United States General Dynamics Full time

    About the RoleWe are seeking a highly skilled Workforce Optimization Manager to join our team at General Dynamics. As a key member of our organization, you will be responsible for leading our contact center operations and ensuring that our workforce is optimized to meet the needs of our clients.Key ResponsibilitiesLead and manage a team of workforce...

  • Contact Center Representative

    2 weeks ago

    Neptune City, New Jersey, United States Hackensack Meridian Health Full time

    About the RoleWe are seeking a highly skilled and compassionate Contact Center Representative to join our team at Hackensack Meridian Health. As a key member of our customer service team, you will play a vital role in delivering exceptional patient experiences and ensuring seamless communication between patients, families, and clinical staff.Key...

  • Contact Center Director

    3 weeks ago

    Foster City, United States QuinStreet Full time

    Job DescriptionJob DescriptionPowering Performance Marketplaces in Digital MediaQuinStreet is a pioneer in powering decentralized online marketplaces that match searchers and "research and compare" consumers with brands. We run these virtual- and private-label marketplaces in one of the nation's largest media networks.Our industry leading segmentation...

  • Contact Center Administrator

    2 weeks ago

    oklahoma city, United States Paycom Payroll Llc Full time

    Job DescriptionManages and maintains the Contact Center infrastructure of the corporation. Assists with Contact Center & Call Manager corporate deployments and related hardware and software; documents the network and telecommunications infrastructure, and works to maximize up time and efficiency.RESPONSIBILITIESTelecom/Networking:Establishes network and...

  • Contact Center Administrator

    2 weeks ago

    oklahoma city, United States Paycom Payroll Llc Full time

    Job DescriptionManages and maintains the Contact Center infrastructure of the corporation. Assists with Contact Center & Call Manager corporate deployments and related hardware and software; documents the network and telecommunications infrastructure, and works to maximize up time and efficiency.RESPONSIBILITIESTelecom/Networking:Establishes network and...

  • Contact Center Administrator

    2 weeks ago

    Oklahoma City, United States Paycom Payroll Llc Full time

    Job DescriptionManages and maintains the Contact Center infrastructure of the corporation. Assists with Contact Center & Call Manager corporate deployments and related hardware and software; documents the network and telecommunications infrastructure, and works to maximize up time and efficiency.RESPONSIBILITIESTelecom/Networking:Establishes network and...

  • Contact Center Director

    2 days ago

    Foster City, California, United States QuinStreet Full time

    Job Title: Contact Center DirectorWe are seeking a highly experienced and results-driven Contact Center Director to lead our contact center operations. As a key member of our team, you will be responsible for driving revenue growth, implementing growth strategies, and ensuring compliance with communication laws.Key Responsibilities:Lead a customer-centric...

  • Contact Center Infrastructure Manager

    7 days ago

    Oklahoma City, Oklahoma, United States Paycom Payroll Llc Full time

    Contact Center Administrator Job DescriptionWe are seeking a highly skilled Contact Center Administrator to join our team at Paycom Payroll LLC. As a key member of our organization, you will be responsible for managing and maintaining the Contact Center infrastructure, ensuring seamless communication and exceptional customer service.Key...

  • Canine Training Specialist

    3 weeks ago

    Panama City Beach, Florida, United States Management and Training Corporation Full time

    Job DescriptionJob Summary:The Bay Correctional Facility is seeking a highly skilled Canine Instructor to oversee the inmate-led canine training program. This position requires a strong background in canine handling and training, as well as excellent leadership and communication skills.Key Responsibilities:Oversee daily training activities and ensure...

Contact Center Training Specialist

4 months ago

Neptune City, United States HMH HOSPITALS CORPORATION Full time

Our team members are the heart of what makes us better.

At Hackensack Meridian Health we help our patients live better, healthier lives and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. Its also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The Contact Center Training Specialist ensures outstanding service to our patients by developing and delivering all training programs for the Patient Access Center including customer service skills, policies and procedures and all relevant systems and platforms. This role will serve as a facilitator who is dedicated to the teaching, development and retention of new and existing team members. Perform assorted administrative or operational functions such as assisting in the research and development of multi-media training materials and maintaining a training calendar and database. Responsibilities include onboarding of new hires, initial training, residual and advanced skill training. Responsible for retraining and cross-training of existing staff onto new programs. This work includes competency development and ensuring ongoing competency of staff.