Current jobs related to Ace Guest Service Agent - Palm Springs - Jobs for Humanity
-
Nighttime Guest Services Coordinator
1 week ago
Palm Springs, California, United States Jobs for Humanity Full timeCompany Overview Jobs for Humanity is partnering with Ace Hotel to foster an inclusive and equitable employment environment. We are dedicated to supporting individuals from diverse backgrounds. Company Name: Ace Hotel Position OverviewNIGHT AUDITORDEPARTMENT: Front OfficeREPORTS TO: Front Office Manager Position Summary The Night Auditor is responsible for...
-
Guest Services Agent
3 weeks ago
Palm Springs, United States Days Inn by Wyndham Palm Springs Full timeCompensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...
-
Security & Guest Services Agent
4 months ago
Palm Springs, United States Saguaro Palm Springs Full timeJob DescriptionJob DescriptionAbout our BrandThat colorful hotel in the desert, The Saguaro is a good time. Its not that complicated. Theres plenty of sunshine, a buzzing pool scene and lots of local flavor.We are seeking a dynamic Guest Services Agent. A successful candidate will have a genuine passion for the hospitality industry and an entrepreneurial...
-
Ace Bartender
24 hours ago
Palm Springs, United States Jobs for Humanity Full timeCompany Description Jobs for Humanity is collaborating with Ace Hotel to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: Ace Hotel Job DescriptionPOSITION SUMMARY: The Restaurant Server is responsible for identifying the needs of guests and accommodating to those needs, Serves the guests...
-
Guest Service Agent
3 months ago
Colorado Springs, United States Drury Hotels Full timeGuest Service Agent page is loaded **Guest Service Agent** **Guest Service Agent** locationsColorado Springs, CO time typeFull time posted onPosted Today job requisition idR10615 ****Rise. Shine. Work Happy.**** **** **SO MUCH MORE** Property Location: 1170 InterQuest Parkway - Colorado Springs, Colorado 80921Base rate is $14.50/hr with potential for more...
-
Guest Services Coordinator
13 hours ago
Palm Springs, California, United States The Kimpton Hotel & Restaurant Group, LLC Full timeAbout UsThe Kimpton Hotel & Restaurant Group, LLC is a company that values human connections and believes in making people's lives better.Our MissionWe strive to provide exceptional guest experiences by fostering a culture of empathy, understanding, and personalized service.Job SummaryWe are seeking a Guest Service Agent to join our team. As a Guest Service...
-
Guest Service Agent
3 months ago
Colorado Springs, United States The Mining Exchange A Wyndham Grand Hotel & Spa Full timeGuest Service AgentAbout The OpportunityPractice Hospitality is seeking a hospitable and friendly Guest Service Agent to join the team at the Mining Exchange Hotel & Spa.About The HotelMining Exchange Hotel & Sap was built in 1902 as a stock exchange for local mining companies, The Mining Exchange Hotel & Spa offers a one-of-a-kind experience in the heart of...
-
Guest Service Agent
2 months ago
West Palm Beach, United States Hilton West Palm Beach Full timeDescriptionA Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.Here are some perks you can enjoy when joining our team Access to your pay when you need it through DailyPay Career growth & development ...
-
Guest Service Agent
2 months ago
West Palm Beach, Florida, United States Hilton West Palm Beach Full timeA Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.Here are some perks you can enjoy when joining our team Access to your pay when you need it through DailyPay Career growth & development The Go Hilton...
-
Guest Services Agent
3 months ago
Coral Springs, United States Wyndham Hotels & Resorts Full time** Guest Services Agent** Location: Coral Springs, FL, US, 33065 Property Name: La Quinta by Wyndham Coral Springs South Req Id: 18408 La Quinta by Wyndham is now seeking a Guest Services Agent to join our team at the La Quinta by Wyndham Coral Springs South location in Coral Springs , Florida . **Job Summary** The Guest Service Agent is responsible for...
-
Guest Services Representative
3 days ago
Palm Springs, California, United States Trixie Motel Full timeJob OverviewSalary: $18-20We are looking for a personable, detail-oriented, and customer-focused Front Desk Agent to provide outstanding service at Trixie Motel. As the initial point of contact for our visitors, the Front Desk Agent is essential in delivering a remarkable guest experience from the moment they arrive. This role involves managing check-ins,...
-
Guest Service Agent
5 months ago
West Palm Beach, United States Hilton Hotels & Resorts Full timeAs a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be Guest Service, Agent, Guest, Service, Hospitality, Retail
-
Guest Services Manager
1 week ago
Palm Springs, California, United States Remington Full timeJob OverviewKey ResponsibilitiesOversee the staffing of front office personnel, which includes recruiting, hiring, mentoring, and scheduling front desk agents, guest service aides, concierge staff, and PBX operators.Possess a thorough understanding of the roles and responsibilities of Front Office staff and be prepared to perform their duties as...
-
Guest Service Agent
4 days ago
Palm Desert, United States Embassy Suites by Hilton Palm Desert Full timeOverview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their needs. Register and...
-
Guest Services Coordinator
1 week ago
Palm Springs, California, United States Remington Full timeJob OverviewKey ResponsibilitiesOversee the staffing of front office personnel, which includes the recruitment, training, supervision, and scheduling of front desk agents, guest service aides, concierge staff, and PBX operators.Possess a thorough understanding of the roles and responsibilities of Front Office staff and be prepared to perform their duties as...
-
Guest Services Agent
3 months ago
Sharon Springs, United States Avantic Lodging Enterprises Full timeJob DescriptionJob Description Full or Part Time Shifts Available!Job SummaryGuest Service Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests, making and modifying...
-
Guest Service Agent
3 months ago
Colorado Springs, United States Sonesta International Hotels Full timeJob Description Summary The Guest Services Agent (GSA) is the main point of contact for our guests and therefore, represents the brand as all guests enter the hotel. The GSA is responsible for consistently delivering results that contribute to the mission and overall success of the hotel. The GSA serves as the point person with regards to the Front Desk...
-
Front Desk Agent- Wakulla Springs
6 days ago
High Springs, United States Guest Services Full timeCompensation Amount: 14.00 USD Hourly Job Summary: The Front Desk Agent must have the ability to perform all desk attendant functions including checking guests and vendors in and out, reservations, and switchboard. Must have strong customer services skills.Full job description Our property is seeking a night auditor to join our growing group of hospitality...
-
Hotel Guest Services Agent
20 hours ago
Glenwood Springs, Colorado, United States Hotel Colorado Full timeJob Summary:The Hotel Colorado is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As the first point of contact for our guests, you will be responsible for providing exceptional service and ensuring a memorable experience for all visitors.Key Responsibilities:Guest Services: Greet guests and check them into the hotel,...
-
Valet Parking Attendant
8 hours ago
Palm Springs, California, United States Ace Parking Full timeAbout the PositionAce Parking is seeking a highly motivated and customer-focused individual to join our team as a Valet Parking Attendant. As a key member of our parking team, you will be responsible for providing exceptional customer service, ensuring the safe and efficient parking of vehicles, and maintaining a clean and organized parking environment.Key...
![Jobs for Humanity](https://media.trabajo.org/img/noimg.jpg)
Ace Guest Service Agent
2 months ago
Jobs for Humanity is collaborating with Ace Hotel to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.
Company Name: Ace Hotel
Job Description
POSITION SUMMARY:
Greet and register guests, provide prompt, courteous service and service recovery, and close out guest room accounts upon completion of stay.
ESSENTIAL JOB FUNCTIONS:
1 .Complete registration process in accordance with Ace Hotel's check in standards: Agent is to courteously greet guest, confirm length of stay and room type, obtain contact information and payment, and offer general hotel information before directing guests to guest rooms.
2. Close guest accounts at time of check out according to Ace Hotel's Check out Standards; Agent is to courteously greet guest at check out, confirm and collect payment, and request feedback regarding stay. Whether feedback is positive or negative, agent is to update guest's profile to ensure best possible service for future stays.
3. Always greet guests with an open and warm persona, either on the phone or in person. Use a positive and clear speaking voice, receive/deliver on all guest requests in a timely manner, provide accurate information such as outlet hours and hotel functions, and offer basic concierge services.
4. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travelers' checks and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guestrooms and house accounts using property management system.
5. Agent will work with various departments to ensure guest receives best possible service. Duties may include working with Housekeeping for all guest requests and room status updates, Engineering for all guest requests and building issues, Sales for all guest inquiries, group business and daily site visits, Food & Beverage for dining options, entertainment, amenity & billing issues and reservations for all reservation inquiries, changes and billing issues.
6. Must field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion.
7. Agent is responsible for processing packages & shipments. All incoming packages must be logged immediately and the recipient notified. Agent facilitates delivery of packages. Outgoing packages must be logged and charged accordingly.
Supporting Functions:
1. Maintain all hotel systems.
2. Make sure that hotel systems are being utilized efficiently.
3. Make sure staff is properly trained and continually reevaluate operations to maximize productivity.
4. Follow up on outstanding operational and guest (internal & external) issues.
5. Monitor guest feedback and adjust accordingly.
6. Perform various duties of Front Desk agent, Reservations Agent, and Telephone operator in a friendly and courteous manner to ensure guest satisfaction and service recovery.
7. Inspecting lobby areas, hotel entrances and garage for cleanliness and maintenance, report deficiencies to appropriate departments and ensure timely completion.
8. Manual dexterity for typing.