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Call Center Customer Service Representative

2 months ago

Los Angeles, United States Helios Commercial Service Partners Full time
L.A. Hydro Jet and Rooter Services, (a Helios Commercial Service Partners company) is a rapidly growing plumbing service company, that offers steady / stable employment. All positions are due to growth and we are looking for a few strong candidates. L.A. Hydro Jet and Rooter Services offers a great work environment along with great perks.

We are seeking a dynamic individual who is a quick learner and thrives in a quick paced environment. Applicants must be confident, detailed, organized, and a forward thinker. The candidate must be a strong decision maker, multi-tasker & detailed oriented.

Location: Sun Valley, California

Hours: Monday - Friday, 8:00 AM to 5:00 PM

WHAT SETS US APART FROM THE REST:
  • Competitive hourly wages
  • Paid company holidays and paid time off
  • Career growth opportunities, with promotions from within company
  • Benefits package including health, dental & vision
  • 401K & Pension Plans
  • Excellent working conditions / friendly team atmosphere
WHAT L.A. Hydro-Jet & Rooter Services NEEDS FROM YOU:
  • Must have Inbound heavy volume call center experience
  • Answering phones & emails
  • Inputting new work orders into the system for dispatch
  • Scheduling service requests
  • Clerical duties and reports
  • Back-up training in different departments
WHAT SETS YOU APART:
  • Organization, strong multitasking skills, and a quick learner
  • Dependable, friendly & confident individual
  • Detailed oriented & excellent memory
  • Works well in a friendly team environment
  • Minimum of 3 years of office experience
  • Past customer service experience preferred

L.A. Hydro Jet and Rooter Services, a Helios company, determines compensation based on the cost of labor across several US geographic markets. The base pay for this position ranges from $20 to $22/hour. Pay is based on a number of factors including market location, job-related knowledge, skills, and experience.

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Helios Service Partners is the industry leader in Multi-Site Mechanical Service, Maintenance and Installation. Helios proudly self-performs HVAC, refrigeration, plumbing and commercial kitchen work for America's top multi site businesses.