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Call Center Customer Service Representative

3 months ago


Los Angeles, United States Staffmark Full time

Are you a tech-savvy, customer-focused candidate with strong customer service, problem-solving, and communication skills? Staffmark is hiring an experienced Call Center Customer Service Representative for a private research university in Los Angeles, CA. If you are searching for a supportive team environment where you can make a difference and opportunities for overtime to meet your financial goals, we would love to hear from you

Shift Details:

  • Pay: $22 per hour
  • 1st Shift Hours: 7 AM - 7 PM
  • Temporary Position: Projected to last at least six months
*We ask that candidates who apply be flexible regarding scheduled hours and available to work overtime, including weekends.

We are seeking an active listener who is passionate about helping others. Daily responsibilities will include answering inbound calls from students, staff, and visitors while providing clear and concise information about campus policies, procedures, and campus access requirements. You will assist callers by troubleshooting issues , escalating complex issues to the appropriate departments, and creating positive experiences ensuring callers are satisfied and confident in the services received. The candidate selected must be a proactive learner with proven multi-tasking skills who stays current with the latest campus policies and procedures to provide top-notch support.

Employee Benefits:
  • Weekly Pay
  • Medical, Dental, Vision, and Life insurance
  • 401k
  • Employee Discount Programs
  • Short-term Disability
  • Referral Bonus Potential
  • Career Advancement Opportunities


Qualifications: High school diploma or equivalent (college degree preferred), at least one year of related work experience, good computer skills, and proficiency in using customer service software.

Transform your skills today and grow with our dynamic team Please click 'Apply Now' and we will contact you once your application is received.

The base pay range above represents the low and high end of the base compensation range we reasonably expect to pay for this position. Actual base compensation will vary and may be above or below the range based on various factors including, but not limited to, geographic location, actual experience, and job performance. This job posting is not a promise of any specific pay for any specific employee.

The range listed is just one component of the total compensation package for our employees. Based on the details of your position, we provide a variety of benefits to our employees, including medical, dental, and vision plans, pre-tax savings plans, pre-tax parking and commuter plans, supplemental health and welfare plans, a retirement savings plan, an employee assistance program, pet insurance, and paid holidays. Other rewards may include short-term incentives and paid time off.

After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.