Customer Service Representative
4 weeks ago
Advanced Call Center Technologies is seeking Customer Service Representatives to join our team. ACT supports a positive promote-from-within culture and provides fantastic paid training to help move you to the next level in your career. We succeed together In this role you will be the voice of the company, through positive interactions, you can make a difference. We are looking for individuals who want to join a world class team providing the highest level of service through knowledge and empathy, leaving a positive impact on our customers. We offer: Opportunities to advance within Tremendous bonus opportunities Fantastic Supervisors and a Positive environment Employee Owned- You will become an employee owner, once qualifications met to participate Affordable benefits for you, your spouse, and/or children after 90 days Paid time off and paid holidays after 90 days Join a team where your work matters. We treat each interaction as an opportunity to strengthen loyalty to the clients we serve. You will be part of a winning team and participate in our Employee Stock Ownership Plan (ESOP) -- an added long-term savings benefit that is completely paid for by ACT. The ESOP shares the wealth with our dedicated employees and makes us a healthy stable employer. At Advanced Call Center Technologies (ACT), we are 100% owned by our employees. When our company does well, our employees share in the rewards through our Employee Stock Ownership Plan (ESOP.) Position Summary : We will empower you to provide best in class service Customer Service Representatives use their excellent communication and interpersonal skills with customers. In this role you will receive inbound calls from consumers for assistance with billing inquiries, payments, credits, fraud alerts, internet and cell phone services, and mortgage servicing. Customer Service Representatives are problem solvers with good negotiation skills who are self-driven and motivated to meet individual service and sales goals. Essential Duties and Responsibilities: Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance. Maintains confidentiality; Listen to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds quickly and effectively to customer questions. Multi tasks to document while speaking with the consumer. Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Meets clients’ specific quality standards. Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly. Is consistently at work and on time Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Other duties as requested by management Minimum Qualifications Must be able to successfullypass criminal background check Data entry and basic computer skills Previous Call Center experience or assisting customers preferred Education High School Diploma or 3 CXC Subjects English included Six (6) months Call Center Experience H.E.A.R.T. Certificate in Customer Engagement 5. ~CB ACT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ACT complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ACT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of ACT’s employees to perform their job duties may result in discipline up to and including discharge. #J-18808-Ljbffr
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Customer Service Representative
4 days ago
Los Angeles, California, United States California Water Service Full timeJob Summary:California Water Service is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences to our customers.Key Responsibilities:Provide timely and effective resolution to customer inquiries and issues.Assist customers...
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Customer Service Representative
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Los Angeles, California, United States Pilot Freight Service Full time**Job Summary**Pilot Freight Services is seeking a highly skilled and detail-oriented Customer Service Representative to join our team at our Hawthorne, CA location. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring timely and accurate resolution of their inquiries and...
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Los Angeles, California, United States Perfect Flo Plumbing Service Inc. Full timeJob OverviewPosition: Customer Service RepresentativeIndustry: Plumbing ServicesJob ResponsibilitiesAs a Customer Service Representative, your primary responsibilities will include:Handling incoming calls for a plumbing service provider.Entering customer information into our management software.Coordinating schedules and dispatching service...
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Customer Service Representative
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Los Angeles, United States Caliber Collision Repair Services Full timeService Center. Los Angeles - Downtown. Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to Customer Service Representative, Customer Service, Representative, Retail, Service
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Customer Service Representative
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Los Angeles, United States Airport Marina Honda Full timeAirport Marina Honda has a great opportunity with great pay and fabulous benefits for the position of Customer Service Representative. * The ideal candidate will be professional and positive, with a very friendly and outgoing attitude. * The Customer Service Representative is responsible for ensuring customer satisfaction and communicating with our service...
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Customer Service Representative
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Los Angeles, United States AMPM CAR RENTAL Full timeJob DescriptionJob DescriptionJob Title: Customer Service RepresentativePosition Type: Full time And Part time position in office available (no remote)Location: Los Angeles International Airport (LAX)Work Authorization: Legal to work in United states (No sponsorship provided)Number of Openings: 6 openings available (3 for Indoor Representatives, 3 for...
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Customer Service Representative
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Los Angeles, California, United States OMI Inc. Full timeJob OverviewAre you looking for a fresh start in a dynamic business environment? OMI Inc. is seeking a highly motivated and customer-focused individual to join our team as a Full Time Customer Service Representative.As a key member of our customer service team, you will have the opportunity to work with nationally recognized telecommunications companies,...
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Customer Service Representative
2 weeks ago
Los Angeles, California, United States GINO CORPORATION Full timeAbout the RoleGino Corporation is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the primary point of contact for our customers, providing exceptional support and ensuring their satisfaction with our products and services.Key ResponsibilitiesManage large volumes of customer...
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Customer Service Representative
2 months ago
Los Angeles, United States University of Southern California Full timeCapitalizing on over 140 years of history and tradition in downtown Los Angeles, the University of Southern California (USC) has embarked on an unprecedented period of expansion. USC is now poised to take its place as the preeminent research institut Customer Service, Customer Service Representative, Representative, Business Services, Diversity, Education,...
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Customer Service Representative
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Los Angeles, California, United States GINO CORPORATION Full timeAbout the Role:Gino Corporation is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the primary point of contact for our customers, providing exceptional service and support to ensure their satisfaction.Key Responsibilities:Manage large volumes of customer inquiries via phone, email,...
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Customer Service Representative
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Los Angeles, California, United States OMI Inc. Full timeJob OverviewAre you looking for a fresh start in a dynamic business environment? OMI Inc. is seeking a highly motivated and customer-focused individual to join our team as a Full Time Customer Service Representative.As a key member of our customer service team, you will have the opportunity to work with nationally recognized telecommunications companies,...
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Customer Service Representative
1 month ago
Los Angeles, United States IDB Bank - Israel Discount Bank Of New York Full timeManage all administrative aspects of boarding new and renewed loans, including:Ensuring that KYC documentation is complete for new loans;Manage the process of crediting loan application fees to the appropriate general ledger account, authorizing paym Customer Service Representative, Customer Service, Representative, Officer, Operations, Retail, Banking
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Customer Service Representative
3 weeks ago
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Customer Service Representative
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Los Angeles, United States Airport Marina Honda Full timeJob DescriptionJob DescriptionAirport Marina Honda has a great opportunity with great pay and fabulous benefits for the position of Customer Service Representative. The ideal candidate will be professional and positive, with a very friendly and outgoing attitude. The Customer Service Representative is responsible for ensuring customer satisfaction and...
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Customer Service Representative
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Los Angeles, United States Individual FoodService Full timeJob DescriptionJob DescriptionF&W Distribution, LLC is looking for a customer service representative to join our team in our office. This person will drive customer satisfaction by fielding inquiries, and maintaining extensive product knowledge.The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer...
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Customer Service Representative
3 weeks ago
Los Angeles, United States Individual FoodService Full timeJob DescriptionJob DescriptionF&W Distribution, LLC is looking for a customer service representative to join our team in our office. This person will drive customer satisfaction by fielding inquiries, and maintaining extensive product knowledge.The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer...
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Customer Service Representative
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Customer Service Representative
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Los Angeles, California, United States Virtual Full timeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at Virtual. As a Customer Service Representative, you will be responsible for providing top-notch customer service to our clients via various communication channels.Key Responsibilities:Customer Service: Respond to customer inquiries and resolve issues in a timely...
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Customer Service Representative
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Los Angeles, United States Circle K Stores Inc. Full timeCustomer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you will enjoy: Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability Flexible...
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Customer Service Representative
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Los Angeles, California, United States Pizza Hut Shop Full timeAbout Pizza Hut ShopPizza Hut Shop is a leading food service company that prides itself on providing fast, fun, and friendly service to our customers. We are committed to delivering high-quality food and exceptional customer experiences.Job SummaryWe are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you...
