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Client Service Specialist
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Tampa, United States Ameriprise Financial Full timeAdministrative duties performed may include: logging/distributing correspondence and check deposits, maintenance for office of supervisory jurisdiction and client files, office supply management (including maintenance of equipment), processing expens Client Service, Specialist, Service, Asset Manager, Financial Planning, Client, Retail
Client Care Specialist
2 months ago
Company OverviewTampa Bay Vets is a busy, AAHA accredited animal hospital practice with 8 locations in the Tampa, FL area. We pride ourselves on practicing the best quality medicine for our patients.We are in the forefront of medical technology, providing:Health/ WellnessSick/Injured visitsDentistryAdvanced Surgeries Digital RadiographyUltrasound Endoscopy Cold Laser Therapy AcupunctureWe are looking for team members to join our family We encourage professional growth and learning and have a great benefits package that reflects this We have board certified DVM's and certified technicians on staffJob SummaryWe are looking for a dedicated and caring Client Care Specialist. Our Client Care Specialists provide the first impression of the hospital to clients and patients. They must be friendly, able to create relationships, professional and courteous, and capable of handling many tasks at once with many interruptions. Job responsibilitiesPerform opening procedures, clerical tasks involve typing, phone use, computer software use, use of checklistsGreet clients and patients in a professional, upbeat and friendly mannerCash handling, credit card processing, client identity protection Reconcile invoices and money at day-end according to protocol- cash handlingMaintain medical records and check for completeness, advanced level medical record keepingAnswer telephone calls by the 3rd ringSchedule appointments for the best flow for each day, use of deductive logicSchedule boarding and grooming appointmentsCall & confirm appointments and track no-showsHandle miscellaneous correspondence/faxes/emails/mail/textsPresent invoices, receive payment and prepare estimatesAssist clients in any way needed (carrying food, pets, etc..)Handle emergency situations with calmness and tactQualifications and SkillsAttention to detailAbility to multitask and take initiativeAbility to work in stressful situations while making sound decisionsExcellent Customer service skillsExcellent prioritization and efficiencyMust be able to lift patients up to 40 pounds alone, and patients over 50 pounds with assistanceBenefits and PerksHigher than normal pay ranges with incentives using a Pay for Performance compensation system401KMedical, Dental, Vision and Supplemental InsurancePaid Time OffContinuing Education allowanceUniform allowanceEmployee pet care benefitTuition Reimbursement for Veterinary Technician schoolProfessional developmentCandidates moving through our hiring process will be interviewed, have a background/drug screen, and have their previous employers called for references.
