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Co Manager
2 months ago
Job Description:
As the Co-Manager, you will be responsible for supporting the General Manager in overseeing the profitability for one RaceTrac store. You will continually deliver on RaceTrac’s mission of making people’s lives simpler and more enjoyable through friendly service, food execution, focusing on cleanliness, leading talent, and driving success. Daily pay available with opt in.
Responsibilities:
Friendly
Establish an environment of prompt, efficient, and courteous service and effectively engage in conflict management
Lead and direct positive and professional relationships with co-workers, guests, and vendors
Communicate respectfully and maintain a consistent team-oriented attitude
Manage and mitigate any reported guest concerns on designated shifts with a sense of urgency and involve appropriate regional team members as needed
Provide a courteous, frictionless, and elevated shopping experience for every guest
Efficiently complete guest transactions at the cash register or self-checkout stations and suggest products that complement purchases
Food
Drive excellence in food service by executing processes, implementing goals to increase sales and margin, ensuring product quality, and utilizing training resources
Ensure all food offers are available; ensure preparation areas and equipment are clean and properly maintained
Clean
Encourage and manage a high standard of store cleanliness
Direct, monitor, and adhere to all RaceTrac, federal, state, and local safety-related regulations, including food safety regulations
Responsible for executing shift duties, maintaining overall presentation standards, and representing the RaceTrac brand
Leading Talent
Demonstrate RaceTrac's Core Values of Honesty, Efficiency, Positive Attitude, Respect, and Teamwork
Display RaceTrac’s Leadership Qualities through acting with a servant-leader mentality, prioritizing tasks appropriately, going the extra mile for guests and your team, listening, and communicating respectfully, and solving problems with a proactive, solutions-oriented approach
Lead the coaching, training, and assessment of direct reports while adhering to operational standards
Provide feedback and recommendations on employee performance and development to the General Manager
Driving Success
Work with the General Manager to direct the control of inventory and the distribution of materials, merchandise, and supplies
Develop and maintain a relationship with vendors to ensure efficient and accurate deliveries
Use company provided tools to coach, mentor and develop a high performing store team
Qualifications:
High School Diploma or GED in progress or completed
3-5 years of prior food service, retail, or restaurant supervisory experience; retail management experience preferred
1+ years management experience preferred
Previous experience working in high-volume, guest-focused, transactional environment preferred
Knowledge and skills in analyzing profit and loss statements and overall financial performance of the store
Excellent written and verbal communication skills
Proficiency in Microsoft Office Suite
Proven knowledge of Labor Laws and staffing best practices
Takes initiative
Can lift up to 50 pounds and repeatedly bend, stand, and reach while on the job
May be required to obtain and maintain food handler permit, based on local or state requirements
May be required to obtain and maintain alcohol server permit, based on local or state requirements
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