Current jobs related to Front Desk/ Phone Room - Clayton - Associated Urologists of North Carolina, PA

  • Front Desk Representative

    4 days ago

    Clayton, North Carolina, United States A NEW LIFE SERVICES Full time

    About the Role:We are seeking a highly skilled and service-oriented Front Desk Representative to join our team at A NEW LIFE SERVICES. As a Front Desk Representative, you will be the first point of contact for our clients, providing an exceptional customer experience through greeting, booking appointments, answering phone calls, and collecting payment...

  • Front Desk Agent

    5 months ago

    Clayton, United States Midas Hospitality Full time

    Front Desk Agent - Residence Inn: Clayton, MOMidas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women.Start Your Journey with Midas Hospitality:Midas Hospitality is seeking a dynamic Front Desk Agent to join our...

  • Director of Front Office

    4 weeks ago

    Clayton, United States Marriott Full time

    Additional Information Oversee Front Desk, Guest Relations, Bellman, Valet, Club Lounge, and Fitness CenterJob Number 24174021Job Category Rooms & Guest Services OperationsLocation The Ritz-Carlton St. Louis, 100 Carondelet Plaza, Clayton, Missouri, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Management JOB...

  • Customer Service Representative

    2 weeks ago

    Clayton, North Carolina, United States A NEW LIFE SERVICES Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Representative to join our team at A NEW LIFE SERVICES. As a Front Desk Representative, you will be the first point of contact for our clients, providing exceptional customer service and ensuring a positive experience from the moment they arrive.Responsibilities:Provide exceptional...

  • Customer Service Ambassador

    1 week ago

    Clayton, North Carolina, United States A NEW LIFE SERVICES Full time

    Job SummaryWe are seeking a highly skilled and service-oriented Front Desk Representative to join our team at A NEW LIFE SERVICES. As a Front Desk Representative, you will be the first point of contact for our clients, providing exceptional customer service and ensuring a positive experience.ResponsibilitiesProvide exceptional customer service and greet...

  • Medical Assistant

    4 days ago

    Clayton, Ohio, United States VetJobs Full time

    Job Summary:We are seeking a skilled Medical Assistant to join our team at VetJobs. As a Medical Assistant, you will play a vital role in providing high-quality patient care and supporting our healthcare team.Key Responsibilities: Interviews patients, measures vital signs, and records information on patients' charts Prepares treatment rooms and patients for...

  • Front Desk Associate

    2 weeks ago

    Clayton, North Carolina, United States Senior Living Hiring Full time

    About Our CommunityWe are a premier assisted living community dedicated to providing personalized care and support to our residents. Our goal is to create a warm and welcoming environment that meets the unique needs of each individual.Job SummaryWe are seeking a skilled and friendly Receptionist to join our team. As the first point of contact for our...

  • Office Services Coordinator

    2 weeks ago

    Clayton, Missouri, United States Moneta Corporation Full time

    Moneta Corporation is seeking a highly organized and detail-oriented Office Services Assistant to join our team in St. Louis. As a key member of our support staff, you will play a vital role in ensuring the smooth operation of our office. Your responsibilities will include greeting visitors, directing them to the appropriate personnel, and providing...

  • Part Time Management and Career Growth Opportunity

    3 weeks ago

    Clayton, North Carolina, United States Michaels Full time

    Job SummaryWe are seeking a highly motivated and experienced Part Time Management and Career Growth professional to join our team at Michaels. As a key member of our store operations team, you will be responsible for delivering exceptional customer experiences, leading front-end operations, and driving team development.Key ResponsibilitiesLead and manage...

  • Receptionist

    4 weeks ago

    Clayton, United States Genesis Healthcare Services Full time

    Genesis HealthCare - 419 Harding Street [Medical Office Assistant] As a Receptionist at Genesis HealthCare, you'll: Answer all incoming calls professionally and courteously and redirect them appropriately; Kindly welcome, greet and direct patients, visitors, and guests; Coordinate outgoing and incoming mail; Maintain current lists of patients by name/room...

  • Retail Store Associate

    2 weeks ago

    Clayton, United States Walmart (Bayard Advertising) - DE Full time

    Theres a path for everyone at Walmart including you! Theres plenty of room to build a career: more than 300,000 U.S. associates were promoted to jobs of higher pay or greater responsibility last year, and 75% of our U.S. store management team members started as hourly employees. You can also get your education paid for at no cost our Live Better U program...

  • Turndown Attendant

    2 months ago

    Clayton, United States Marriott International, Inc Full time

    Job Number 24162124Job Category Housekeeping & LaundryLocation The Ritz-Carlton St. Louis, 100 Carondelet Plaza, Clayton, Missouri, United States VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY   Respond promptly to requests from guests and other departments. Fill cart with supplies and transport...

  • PT Sales Associate Cashier

    2 months ago

    Clayton, United States Food Lion Full time

    Category/Area of Expertise: Retail Operations Job Requisition: 392243_external_USA-NC-Clayton Address: USA-NC-Clayton-238 Pritchard Road Store Code: Store 02197 Front End (7230783) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million...

  • Valet and Laundry Attendant

    2 months ago

    Clayton, United States Marriott International, Inc Full time

    Job Number 24162122Job Category Housekeeping & LaundryLocation The Ritz-Carlton St. Louis, 100 Carondelet Plaza, Clayton, Missouri, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY   Responsible for greeting the guest upon their arrival, assisting with the unloading of their items in a...

  • Athletic Trainer

    4 weeks ago

    Clayton, North Carolina, United States UNC Health Full time

    Job SummaryBecome part of a dynamic organization dedicated to improving the health and well-being of diverse communities. As an Athletic Trainer with UNC Health, you will play a critical role in preventing, assessing, treating, and rehabilitating athletic injuries in a physician extender role.Key ResponsibilitiesDevelop and implement effective athletic...

  • Certified Surgical Tech-Salem, OH

    1 month ago

    Clayton, United States Soliant Full time

    Job DescriptionJob DescriptionMinimum 2+ years surgical tech / operating room experience required.Soliant Health is looking for a highly qualifiedCertified Surgical Techfor a position in Salem, OHIf there is interest please reach out to me directly at Moises.Soto@soliant. or call/text . "In case no one has told you today, Thank you for always taking care of...

  • Valet and Laundry Attendant

    1 month ago

    Clayton, United States Marriott International, Inc Full time

    Job Number 24162122Job Category Housekeeping & LaundryLocation The Ritz-Carlton St. Louis, 100 Carondelet Plaza, Clayton, Missouri, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Responsible for greeting the guest upon their arrival, assisting with the unloading of their items in a...

  • Valet and Laundry Attendant

    2 months ago

    Clayton, United States Marriott International, Inc Full time

    Job Number 24162122Job Category Housekeeping & LaundryLocation The Ritz-Carlton St. Louis, 100 Carondelet Plaza, Clayton, Missouri, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY   Responsible for greeting the guest upon their arrival, assisting with the unloading of their items in a...

  • Valet and Laundry Attendant

    4 weeks ago

    Clayton, United States Marriott International, Inc Full time

    Job Number 24162122Job Category Housekeeping & LaundryLocation The Ritz-Carlton St. Louis, 100 Carondelet Plaza, Clayton, Missouri, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY   Responsible for greeting the guest upon their arrival, assisting with the unloading of their items in a...

  • Valet and Laundry Attendant

    2 months ago

    Clayton, United States Marriott International, Inc Full time

    Job Number 24162122Job Category Housekeeping & LaundryLocation The Ritz-Carlton St. Louis, 100 Carondelet Plaza, Clayton, Missouri, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY   Responsible for greeting the guest upon their arrival, assisting with the unloading of their items in a...

Front Desk/ Phone Room

3 months ago

Clayton, United States Associated Urologists of North Carolina, PA Full time
Job DescriptionJob Description

Front Desk/ Phone Room Staff

We are seeking a professional and courteous individual to join our team as a Front Desk/ Phone Room Staff member. In this role, you will be responsible for managing all incoming calls, greeting and assisting visitors, and providing administrative support to the office staff.

Essential Job Responsibilities:

  1. Greet visitors courteously and assist them as appropriate (in person or on the phone depending on clinic location).
  2. Greet patients making eye contact and extending a verbal greeting as they enter the clinic or approach the registration and/or check-out counter.
  3. Answers incoming calls, around 70-100 calls in a day.
  4. Perform duties to ensure patients are scheduled accurately and efficiently.
  5. Send tasks to Clinical staff members with patients’ questions and concerns.
  6. Assure that all demographic information, including insurance, is correct and complete as it appears in NextGen. Enter any corrections into the system. If the patient’s medical history is not in Urochart, give the patient an abbreviated history form to complete and take to the nurse/medical assistant (MA).
  7. Check for referral/authorization as needed. Request, receive and post co-payments from the patient during check-in process. Request, receive and posts co-insurance and deductibles during check-out process.
  8. Prepare patient charts for clinical staff. Check the patient in via NextGen for all scheduled appointments.
  9. Instruct patient regarding any required lab specimens.
  10. Interact with and direct visitors by contacting the appropriate staff member as needed.
  11. Balance individual cash drawer following policy and procedure on a daily basis.
  12. Assist with other operational duties as requested depending on location, patient flow, and staffing. Requests may include scanning/filing medical records and entering lab charges. May also be asked to room patients occasionally (non-essential).

Education Requirements: High School diploma.

Experience Required: Minimum of one year experience in medical office reception or registration in a multi-physician environment. Minimum of one year customer service experience.

Other Requirements: Attire is business casual.

Performance Requirements (Knowledge, Skills & Abilities):

Knowledge:

  • Knowledge of medical and insurance terminology, specifically collecting co-pays & co-insurance and of the services provided by the practice;
  • Knowledge of basic math skills;
  • Good command of English language. Knowledge of Spanish is a plus.

Skills in:

  • Establishing and maintaining effective working relationships with other employees, patients, organizations, and the public; and
  • Handling large patient volumes, registering patients for multiple physicians, and working under pressure.

Ability:

  • Ability to communicate in writing, over the telephone, and in person with office staff and patients.
  • Ability to recognize, evaluate, solve problems, and correct errors.
  • Ability to multi-task and stay focused on the immediate task.
  • Ability to interact with patients, medical and administrative staff, and the public effectively.
  • Elicits appropriate information to route calls and assist persons with their needs.
  • Prevents, calms, or defuses irate or upset patients by working with them to identify concerns and find assistance for them.

Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, scanners, telephones, etc.

Work Environment: Position is in a well-lighted, temperature-controlled office environment.

Mental/Physical Requirements: Daily activity is 80 percent sitting and 20 percent walking or standing. Requires corrected vision and hearing to normal range.