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Corporate Ambassador/Event Coordinator

2 months ago

Lake Mary, United States Pyramid Global Hospitality Full time
Property

About Us

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company

Location Description

We offer a unique and fulfilling opportunity in a corporate office setting, where we provide an unparalleled hospitality experience to our clients Combining office management, meeting & event services and top-notch guest service, we whole heartedly support our employees and keep them excited to support our clients in line with our "People First Culture". We are looking for an individual passionate about hospitality with a "be the difference" mindset, paired with professional polish, strategic thinking, and operational efficiency. Our culture connects our team nationwide and our organization is committed to a structure that supports a positive work-life balance. We offer comprehensive benefits, 401k matching and learning opportunities to develop and grow our team. Our team's success is our success and excellence is the standard we live by. VZ-PGH

Overview

If you love creating memorable experiences for clients while being an organized critical thinker, we are looking for you This role supports the Event Support Team and proactively acts as Corporate Concierge on the floor. Some additional responsibilities include data entry, daily distributions, various reporting, projects, document creation and meeting planning / coordination. Other responsibilities include overseeing the operations, sets, and movement of the overall logistics of their assigned space/floor for office/desk and meeting spaces. Manage the day-to-day floor execution of in-house meeting programs by ensuring events materialize 100% accurately as specified through the program agenda and event orders, along with coordinating change management.

WORK SCHEDULE: Primarily Monday - Friday daytime hours. Schedules may vary on occasions based on client needs and business demands.

  • Must have 20 hours of availability per week to focus on EC tasks
  • Must have full availability on Fridays
  • High School Diploma or equivalent
  • 1 year of administrative experience required
  • Previous guest or customer service experience preferred
  • Experience in the hospitality industry preferred
  • Excellent computer software knowledge of Microsoft Office Suite and Google Suite
  • Preferred experience with a Sales and Catering system
  • Preferred experience in meeting & event planning or execution
Qualifications
  • Responsible for various data entry tasks in Sales and Catering system as well as data entry and maintaining, organizing, and distributing Event Orders to ensure accuracy and timely communication to operating departments
  • Oversight & assistance in creating memorable guest experiences, as well as, anticipating guest and facilitator needs throughout event planning process
  • Maintain the highest level of employee/guest relations, and excellent working relationships with all operational departments and clients
  • In addition to onsite administrative support within the local office, this person is responsible for all virtual assistance for Sales and Catering system input
  • Communicates frequently, professionally and effectively daily with team members and leadership both verbally and in email communication
  • Responsible for administrative management of departmental and organizational meetings
  • Build and maintain a good relationship with Verizon associates, their partners, and preferred vendors
  • Fulfill and support guest needs throughout the event planning process. Services include but are not limited to phone, video conferences and email communication
  • Manage meetings, events, desk bookings, supplies, and overall office space
  • Create an environment of fun and teamwork through planned employee engagements.
  • Oversight & assistance in creating memorable guest experiences, as well as, anticipating guest and facilitator needs through event pre-walks and room checks
  • Walk your space throughout the day, interact with employees, gather their feedback, and assist with needs. Monitor and report daily, weekly, and monthly space usage and occupancy.
  • Follow up with all change requests to ensure accuracy and operational communication
  • Assist with technical and logistical opportunities that arise in meeting rooms for both instructors and attendees, as assigned
  • Be knowledgeable in simple A/V and IT functions to assist Verizon associates
  • Fulfill and support guest needs throughout the day. Services include but are not limited to copying, typing, physical and digital signage, nametags escort from building to building etc.
  • Provide information to guests relative to meeting services and office/desk assignments
  • Review and manage daily office/desk space reservations and logistics
  • Send and deliver guest faxes/messages when appropriate
  • Maintain par office supplies and monthly inventory
  • Check and track all guest packages from purchasing/mailroom, when needed
  • Maintain cleanliness of all assigned space and working area through facilities teams
  • Prepare signage as needed for all functions
  • Report all maintenance defects
  • Attend weekly designated meetings


VZ-PGH

Compensation Range

The compensation for this position is $25.00/Hr. - $27.00/Hr. based on qualifications and experience.