Current jobs related to Customer Service Specialist - Pensacola - Oral Arts Laboratory
-
Customer Service Specialist
2 months ago
Pensacola, United States MasTec Full timeMasTec is currently seeking a Customer Service Specialist in Miami, FL. To work as an FPL representive for the Storm Secure Underground Program. "The Storm Secure Underground Program analyzes data from past hurricanes, vegetation-related service inte Customer Service Specialist, Customer Service, Specialist, Retail, Underground
-
Store Customer Service Specialist
4 weeks ago
Pensacola, United States The Sherwin-Williams Company Full timeThis position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...
-
Customer Service Return Specialist
3 days ago
Pensacola, Florida, United States Enterprise Holdings Full timePosition Overview: Embark on a rewarding career journey with Enterprise Holdings, a leader in the car rental industry dedicated to quality service, innovation, and employee growth. As a rapidly expanding organization, we offer exciting career paths where your potential is limitless. Our fast-paced, customer-centric environment provides excellent earning...
-
Customer Service Specialist
3 months ago
Pensacola, United States MasTec Utility Services Full timeOverview: Company Summary MasTec Utility Services delivers critical infrastructure construction and engineering services for power delivery, gas, and water customers, specializing in overhead and underground electric distribution for power delivery systems, gas distribution construction for gas systems, and turnkey solutions for a variety of water, sewer,...
-
Customer Service Return Specialist
3 days ago
Pensacola, Florida, United States Enterprise Holdings Full timePosition Overview: Embark on a rewarding career path with Enterprise Holdings, a leader in the rental car industry known for its commitment to quality service, innovation, and employee growth. We are a rapidly expanding organization that offers numerous opportunities for advancement based on performance. At Enterprise Holdings, we prioritize the satisfaction...
-
Customer Service Vehicle Return Specialist
1 week ago
Pensacola, Florida, United States Enterprise Holdings Full timePosition Overview: Embark on a fulfilling career path with Enterprise Holdings, a leader in the car rental industry dedicated to excellence, innovation, and employee growth. We are a thriving, multi-billion dollar organization that values quality service and customer satisfaction. Role Summary: The Return Specialist plays a crucial role in delivering...
-
Customer Relations Specialist SED
3 months ago
Pensacola, United States Orkin Full timeAs a Customer Relations Specialist, you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience thats the best in pests. You will field incoming requests, schedule service visits and maintain efficient ro Relations, Specialist, Customer, Business Services
-
Customer Service Specialist
12 hours ago
Pensacola, Florida, United States Threaded Fasteners, Inc. Full timeJob SummaryThe Sales Representative will be responsible for introducing our products to clients and increasing sales. This role will target established clients and organizations in the market, with a focus on developing and sustaining relationships.Key ResponsibilitiesMeet and communicate with walk-in customers to provide exceptional customer service.Present...
-
Customer Service Excellence Analyst
3 hours ago
Pensacola, Florida, United States 01 Pensacola Christian College, Inc. Full timeAbout the RoleThe Quality Assurance Specialist at 01 Pensacola Christian College, Inc. plays a vital role in ensuring the highest standards of customer service and quality control in our organization.Key ResponsibilitiesMonitor and analyze customer interactions to identify areas for improvement and ensure compliance with company guidelines.Develop and...
-
Customer Support Specialist in Insurance
1 week ago
Pensacola, Florida, United States Westmark & Associates Inc Full timeWe are seeking a dedicated individual to become a vital part of our exceptional customer support team in a full-time capacity. The Customer Support Specialist will be tasked with delivering outstanding service to both existing clients and potential customers, managing policy modification requests, maintaining comprehensive product knowledge, addressing...
-
Customer Relations Specialist SED
1 month ago
Pensacola, United States Orkin Full timeOverview: Pay $18 an hour We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, youll be critical to helping our customers feel weve delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 120 years of protecting homes and businesses. Our Customer...
-
Customer Support Specialist in Insurance
3 days ago
Pensacola, Florida, United States Westmark & Associates Inc Full timeWe are seeking a dedicated individual to become part of our exceptional customer support team in a full-time capacity. The Customer Support Specialist will be tasked with delivering outstanding service to both existing clients and potential customers, managing policy modification requests, maintaining comprehensive product knowledge, addressing customer...
-
Healthcare Customer Service Specialist
1 week ago
Pensacola, Florida, United States West Florida Medical Center Clinic PA Full timeJob OverviewPOSITION SUMMARYA Patient Services Representative plays a crucial role in facilitating the non-clinical operations of a medical practice. This position involves assisting patients with various tasks, including appointment scheduling, referral management, and insurance verification, while ensuring a smooth and efficient front office experience.KEY...
-
Healthcare Customer Service Specialist
1 week ago
Pensacola, Florida, United States Forefront Dermatology Full timePosition Overview We are seeking a dedicated Patient Service Representative for our dynamic clinic. This role is essential for ensuring a smooth patient experience and requires a proactive individual who thrives in a busy environment. Role Summary The Patient Service Representative plays a crucial role in managing the patient check-in process, updating...
-
Healthcare Customer Service Specialist
1 week ago
Pensacola, Florida, United States Forefront Dermatology Full timePosition Overview We are seeking a dedicated Patient Service Representative for our dermatology clinic. This role is essential for ensuring a smooth patient experience in a dynamic healthcare environment. Role Summary The Patient Service Representative plays a vital role in managing the patient check-in process, updating patient records, handling a...
-
Pensacola, Florida, United States West Florida Medical Center Clinic PA Full timeJob OverviewPOSITION SUMMARYThe role is pivotal in overseeing, documenting, and evaluating the interactions between employees and patients, as well as other stakeholders, primarily through telephonic communication. This position is dedicated to ensuring excellence in service quality by assessing communication effectiveness, pinpointing improvement...
-
Facilities Operations Specialist
1 week ago
Pensacola, Florida, United States Acro Service Corporation Full timeJob OverviewWe are looking for a Facilities Operations Specialist to become a part of our team at Acro Service Corporation. This role is essential in maintaining a clean and efficient environment within our facilities.As a Facilities Operations Specialist, you will play a vital role in ensuring that our premises are well-kept and conducive to productivity....
-
Pensacola, Florida, United States West Florida Medical Center Clinic PA Full timeJob OverviewPOSITION SUMMARYThe role involves overseeing, documenting, and assessing interactions between employees and patients, as well as internal and external clients, primarily through telephone communications. This position is pivotal in ensuring service excellence by evaluating communication effectiveness, pinpointing areas for enhancement, and...
-
Automotive Service Specialist
1 week ago
Pensacola, Florida, United States Allen Turner Genesis Full timeJoin Our Team as an Automotive Service SpecialistAt Allen Turner Genesis, we are dedicated to ensuring every customer becomes a lifelong patron. We believe that satisfied employees lead to satisfied customers, and we recognize those who demonstrate hard work and motivation.Our CommitmentOur mission is to serve our customers with Respect, Humility, and...
-
Service Desk Specialist
4 weeks ago
Pensacola, United States Seneca Resources Full timeOne of our top clients is hiring a Service Desk Specialist.Shift: Monday- Friday, 8am-12pm CentralLocation: Pensacola, FL - Hybrid onsite 10x/monthResponsibilities• Perform assigned tasks/activities of Service Desk/Help Desk/Tech Support• Provide day-to-day support for the execution of the Service• Respond to internal Service inquiries or requests for...
Customer Service Specialist
2 months ago
Pay/Salary is based on relevant experience.
Oral Arts is a full-service family owned and operated dental laboratory. We manufacture dental prostheses, such as crowns, bridges, implants, dentures, partials, orthodontic appliances, etc. and have an immediate need for a Customer Service Specialist.
Benefits of being part of the Oral Arts Team :
Health, Dental, and Vision Insurance
Retirement plan with company match
Disability benefits
Life Insurance
PTO and Holiday pay
Opportunities for growth including paid continuing education, cross-training, and leadership roles.
Description of responsibilities include, but are not limited to:
Receive incoming customer phone calls related to scheduling, pricing, billing, payments, and logistics.
Receive calls from new customers for new doctor kits.
Corresponds with accounts via phone, email, and live chat.
Responsible for the daily call list of cases that need more time from the doctor.
Communicate customer issues/concerns to appropriate management in timely manner
Tech service (looking up information or answering questions internally from supervisors, expeditors, etc)
Responsible for monthly Excel data collection as well as Excel charts
Print all shade photos and attach each to the appropriate case
Issues credit slips
Take Credit Card payments
Scheduling Out of Lab custom shades
Back up for scheduling In-town and FedEx pickups
Place orders for products, supplies or parts w/ the appropriate depts.
Calls for cases not meeting due date, shades needed, photos and simple dentist requests.
Schedule newly logged in cases and Rescheduling late cases
Works closely with techs, expeditors, supervisors, and shipping to ensure strong communication (such as special alerts)
Runs reports for supervisors as requested
Responsible for New Doctor calls and Reactivated Accounts
Other duties as assigned
Required experience:
High school diploma or equivalent required
Must have a minimum of 1 year of experience in a customer-focused position
Experience with computers, including Microsoft Word, Excel, and Outlook
Preference will be given to candidates with previous dental experience including experience as a dental assistant, laboratory technician, or prior job experience in a dental implant manufacture company
For information on Oral Arts, please visit our website at www.oralartsdental.com.
*With or without reasonable accommodation, the physical and mental requirements of this job include the following: seeing, hearing, speaking, and writing clearly. Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling. Frequent sitting, standing and walking, which may be required for long periods of time and may involve climbing stairs regularly.Additional physical requirements may include: Frequent lifting and/or moving up to 25 pounds and occasional lifting and/or moving up to 50 pounds.*
Oral Arts Dental Laboratory is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#J-18808-Ljbffr
