Customer Relations Specialist SED

1 month ago

Pensacola, United States Orkin Full time

Overview:

Pay $18 an hour

We Need Your Next-Level Service Mindset at the Best in Pests.

As part of the Orkin team, youll be critical to helping our customers feel weve delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 120 years of protecting homes and businesses.

Our Customer Relations Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team thats counting on you. Youll excel with organizational skills and commitment to accuracy in a fast-paced dynamic environment.

Youll have more than a jobyoull have a career with growth potential and benefits that go beyond the basics. This includes full medical, dental and vision coverage for you and your family, competitive pay and a 401(k) program. Not to mention, youll receive opportunities to volunteer and give back.

With Orkins award-winning training program, youll receive all the tools you need to succeed. That means no industry experience required to start building your career. Plus, if theres one thing we know at Orkin, its that pests keep coming back, and that makes our industry recession resistant.

Ready to start a career with staying power? Apply now

Responsibilities:

As a Customer Relations Specialist, you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience thats the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Orkin Pros. Leading with empathy and a service mindset, youll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers.

You will

  • Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments
  • Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedulesdont worry, we will train you
  • Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate
  • Use your sharp listening skills and probing questions to identify the customers concern and evaluate their needs
  • Monitor, update and maintain customer database with accurate information including call details, disposition of calls, payments and other results
  • Reschedule unserviced accounts within 24 hours
  • Participate in quality assurance processes, programs, and initiatives
  • Safeguards customers privacy and other proprietary information

What type of benefits will you receive?

  • Competitive earnings
  • Pay $18 an hour
  • Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance
  • 401(k) plan with company match, employee stock purchase plan
  • Paid vacation, holidays, and sick leave
  • Employee discounts, tuition reimbursement, dependent scholarship awards
  • Industry leading, quality, comprehensive training program

Why should you choose Orkin?

  • Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers
  • The Pest Management Industry is growing and is a recession resistant line of business
  • You have a service-oriented mindset that leads you to build loyalty and trust with clients
  • You hold yourself responsible to commitments
  • You value being part of a team
  • You want to join a company that supports the community
  • Orkin is financially stable and growing as the largest subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA

Are you ready to join the Best in Pests?

Qualifications:

What do you need to be successful?

  • Previous experience in Customer Service or Sales preferred
  • High School Diploma or equivalent required
  • Excellent interpersonal and communication skills
  • Basic computer skills in various software and web-based applications
  • Proficient in Microsoft Office
  • Strong attention to detail and follow through
  • Demonstrated ability to prioritize tasks and manage time efficiently

What will my work environment be like?

Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:

  • Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time
  • Be able to regularly lift and/or move up to 25 pounds

Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer

  • Customer Relations Specialist SED

    3 months ago

    Pensacola, United States Orkin Full time

    As a Customer Relations Specialist, you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience thats the best in pests. You will field incoming requests, schedule service visits and maintain efficient ro Relations, Specialist, Customer, Business Services

  • Customer Service Specialist

    2 months ago

    Pensacola, United States MasTec Full time

    MasTec is currently seeking a Customer Service Specialist in Miami, FL. To work as an FPL representive for the Storm Secure Underground Program. "The Storm Secure Underground Program analyzes data from past hurricanes, vegetation-related service inte Customer Service Specialist, Customer Service, Specialist, Retail, Underground

  • Client Relations Specialist

    4 days ago

    Pensacola, Florida, United States Southwest Airlines Full time

    Client Relations SpecialistJob Id 38110 Location Pensacola, Florida, United States Department 03-Ground Ops Category Airport Operations Job Type Regular Full-TimeCompensation: Starting pay of $17.54 per hour plus Benefits you'll appreciate:Opportunities for overtime and shift pick-upsFly for free on any open seat on all Southwest flights (your eligible...

  • Healthcare Relations Specialist

    1 week ago

    Pensacola, Florida, United States KureSmart Pain Management Full time

    Position Overview:The Healthcare Relations Specialist plays a crucial role in advocating for KureSmart Pain Management's services to both new and established referral sources within a designated area. This individual will significantly influence the company's branding and public perception while serving as a key contact for essential partnerships. Daily...

  • Store Customer Service Specialist

    4 weeks ago

    Pensacola, United States The Sherwin-Williams Company Full time

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...

  • Customer Service Specialist

    3 months ago

    Pensacola, United States MasTec Utility Services Full time

    Overview: Company Summary MasTec Utility Services delivers critical infrastructure construction and engineering services for power delivery, gas, and water customers, specializing in overhead and underground electric distribution for power delivery systems, gas distribution construction for gas systems, and turnkey solutions for a variety of water, sewer,...

  • Healthcare Relations Specialist

    4 days ago

    Pensacola, Florida, United States KureSmart Pain Management Full time

    Position Overview:The Clinical Liaison Officer plays a crucial role in advocating for KureSmart Pain Management services to both new and established referral partners within a designated area. This individual will significantly influence the company's branding and public perception while serving as a key contact for essential relationships. Daily tasks will...

  • Customer Service Return Specialist

    4 days ago

    Pensacola, Florida, United States Enterprise Holdings Full time

    Position Overview: Embark on a rewarding career journey with Enterprise Holdings, a leader in the car rental industry dedicated to quality service, innovation, and employee growth. As a rapidly expanding organization, we offer exciting career paths where your potential is limitless. Our fast-paced, customer-centric environment provides excellent earning...

  • Client Relations Specialist

    3 days ago

    Pensacola, Florida, United States Compass Group Careers Full time

    Job OverviewCompass Group Careers is actively seeking CUSTOMER AMBASSADORS for both full-time and part-time roles. Candidates should possess prior experience in customer service and familiarity with Microsoft Office. Join a vibrant culture of opportunity with Compass Group and contribute positively to the lives of individuals and the community.As a leader in...

  • Customer Support Specialist in Insurance

    4 days ago

    Pensacola, Florida, United States Westmark & Associates Inc Full time

    We are seeking a dedicated individual to become part of our exceptional customer support team in a full-time capacity. The Customer Support Specialist will be tasked with delivering outstanding service to both existing clients and potential customers, managing policy modification requests, maintaining comprehensive product knowledge, addressing customer...

  • Customer Support Specialist in Insurance

    1 week ago

    Pensacola, Florida, United States Westmark & Associates Inc Full time

    We are seeking a dedicated individual to become a vital part of our exceptional customer support team in a full-time capacity. The Customer Support Specialist will be tasked with delivering outstanding service to both existing clients and potential customers, managing policy modification requests, maintaining comprehensive product knowledge, addressing...

  • Customer Service Return Specialist

    4 days ago

    Pensacola, Florida, United States Enterprise Holdings Full time

    Position Overview: Embark on a rewarding career path with Enterprise Holdings, a leader in the rental car industry known for its commitment to quality service, innovation, and employee growth. We are a rapidly expanding organization that offers numerous opportunities for advancement based on performance. At Enterprise Holdings, we prioritize the satisfaction...

  • Client Relations Specialist

    1 week ago

    Pensacola, Florida, United States Closets By Design Full time

    Position OverviewClosets by Design is a leading name in the home organization industry, specializing in tailored storage solutions.We are looking for dedicated, organized, and compassionate individuals who are committed to delivering exceptional craftsmanship and outstanding client service.Key ResponsibilitiesWe are currently in search of a proactive and...

  • Client Relations and Asset Oversight Manager

    1 week ago

    Pensacola, Florida, United States IRIS Full time

    Job OverviewGeneral Summary:The Client Relations & Asset Oversight Manager will lead IRIS' asset management initiatives to enhance the reliability, efficiency, and cost-effective utilization of all internal and external physical assets. This role involves managing essential vendor partnerships with both hardware and software suppliers. Furthermore, the...

  • Customer Service Vehicle Return Specialist

    1 week ago

    Pensacola, Florida, United States Enterprise Holdings Full time

    Position Overview: Embark on a fulfilling career path with Enterprise Holdings, a leader in the car rental industry dedicated to excellence, innovation, and employee growth. We are a thriving, multi-billion dollar organization that values quality service and customer satisfaction. Role Summary: The Return Specialist plays a crucial role in delivering...

  • Customer Service Specialist

    24 hours ago

    Pensacola, Florida, United States Threaded Fasteners, Inc. Full time

    Job SummaryThe Sales Representative will be responsible for introducing our products to clients and increasing sales. This role will target established clients and organizations in the market, with a focus on developing and sustaining relationships.Key ResponsibilitiesMeet and communicate with walk-in customers to provide exceptional customer service.Present...

  • Tier II Customer Technical Support Specialist

    4 weeks ago

    Pensacola, United States ActiGraph Full time

    ActiGraph is an international leader in the development of validated medical-grade wearable solutions used to measure physical activity, sleep, and behavior patterns in the broader global academic and pharma research communities. Do you have an innate desire to go above and beyond for clients and issues? Do you have an intrinsic curiosity to discover why an...

  • Client Relations Coordinator

    1 week ago

    Pensacola, Florida, United States Prime Capital Financial Full time

    We are looking for a dedicated Client Service Specialist to enhance our thriving wealth management practice. Our firm is committed to providing exceptional service to our clients, advisors, and associates, and we seek individuals who embody our core values of drive, enthusiasm, and professionalism. Key Responsibilities: The Client Service Specialist plays a...

  • Customer Support

    3 months ago

    Pensacola, United States Intuitive Surgical Full time

    Customer Support & Training ( 24) jobs * Customer Support & Training Location Sunnyvale, California, United States Category Customer Support & Training Job Id 211984 Location Orlando, Florida, United States Category Customer Support & Training Job Id 212031 Location Stockholm, Stockholm, Sweden Category Customer Support & Training Job Id 211620 The Regional...

  • Client Relations Associate

    1 week ago

    Pensacola, Florida, United States Prime Capital Financial Full time

    We are in search of a dedicated Client Service Specialist to enhance our thriving wealth management practice. Our firm is committed to delivering exceptional service to our clients, advisors, and associates, and we are eager to welcome individuals who embody our core values of drive, enthusiasm, and professionalism. Key Responsibilities: The Client Service...