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Account Manager
4 weeks ago
Job Description: Account Manager from the Company Cirro Global , this latest Account Manager job vacancy is located in the city Township of Monroe, NJ in the country United States . This job opening is open to job seekers who have a Bachelor's Degree . Job Responsibility: CIRRO Fulfillment, a leading subsidiary under the CIRRO brand, specializes in providing comprehensive omnichannel fulfillment solutions across a diverse range of product categories, including fashion, electronics, and furniture. With a global network spanning over 12,910,000 ft² across more than 30 countries and pioneering intelligent fulfillment centers equipped with Autonomous Mobile Robots (AMRs) in the US and the UK, our commitment to innovation and excellence is unwavering. As we expand our operations, we seek to enrich our North American Sales Team with a dynamic Account Manager . This role is pivotal in enhancing client satisfaction and fostering growth within our organization. Key Responsibilities: Serve as the primary point of contact for assigned clients, managing communications such as emails and calls with professionalism and efficiency. Provide comprehensive support for client inquiries, reports, and troubleshooting needs. Diligently monitor client shipments, liaising with relevant departments to address and resolve any issues promptly. Work in tandem with the Business Development team to maintain and strengthen relationships with existing clients. Develop and implement Standard Operating Procedures (SOPs) for clients. Engage in departmental and organizational opportunities for continuous improvement. Propose and initiate enhancements to current processes and introduce new procedures. Required Abilities: Exceptional communication skills with the ability to engage effectively with stakeholders. Demonstrated analytical acumen, technical proficiency, and attention to detail. Proficient in Microsoft Business Suite (Excel, Word, PowerPoint). Capable of multitasking and prioritizing tasks. Independent goal setting and achievement. Qualifications: A Bachelor's degree in Business Administration (B.A.) or an equivalent qualification. Bilingual proficiency in English and Chinese (both spoken and written) is essential. A minimum of 3 years of proven experience in account management, preferably within the B2C e-commerce sector. Job Type: Full-time Benefits: Dental insurance Health insurance Paid time off Vision insurance Experience level: 2 years Schedule: 8 hour shift Experience: 3PL Fulfillment: 1 year (Required) Ability to Relocate: Monroe Township, NJ: Relocate before starting work (Required) Work Location: In person #J-18808-Ljbffr
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