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Client Services Account Manager

2 months ago

Greenville, United States Find Great People | FGP Full time

We are seeking a professional Client Services Account Manager to join a growing team in Greenville, SC . This is a full time, permanent position with benefits. The ideal candidate will have a background in business analyst work or prior client management experience.

Job Description

Serve as the point of contact for internal and external clients including email and telephone communication related to contingency client operations Serve as a liaison between client services and operations Communicate and update Client Services leadership and team members Consistently manage follow-up Facilitate and deliver successful completion of assigned projects Assist with audit responses, oversee client system conversions, handle performance building, manage procedure documentation and placement ticket handling Analyze existing processes and procedures, and provide feedback to management Assist management with implementing new and innovative ways to perform the functions Create, build, and maintain key relationships with clients

Qualifications

High School diploma is required Bachelor’s Degree preferred but not required Experience in business analyst type work or prior client management experience Expereince in Microsoft Office (Excel, Outlook, Word, and Access)

Hours

Monday to Friday (Standard Business Hours of Operation) Onsite for training then a Hybrid schedule after training.

Compensation & Benefits

$45,000 to $50,000 Permanent/Direct Hire Medical benefits Hybrid schedule after training

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