Client Services Lead

1 month ago


Greenville, United States Infinity Marketing Solutions Inc Full time
Job DescriptionJob DescriptionDescription:


  • Cultivate and maintain strong partnerships with assigned clients; serving as their primary contact and consultant for their needs, requests, and organic growth opportunities.
  • Lead the account team as the account steward; ensuring that they communicate and work as one to identify needs, define success, drive performance, and deliver results.
  • Responsible for the overall service, efficiency, and profitability of assigned accounts.?
  • Embrace a curious mindset to gain and maintain an understanding of the client’s goals, industry, competitive landscape, and history with Infinity to proactively partner in providing strategic marketing guidance and plans internally and externally.
  • Own account financials, ensuring that the agency’s work aligns with the client’s financial expectations and constraints, and track against internal projections. Understand billing processes, owning budget, and creative projections management and documents.
  • Ensure the client’s brand, values, and products/services are accurately and effectively communicated.


Requirements:

  • Demonstrated experience with Office 365
  • Established advertising knowledge
  • Strong relationship manager
  • Experience owning account financials: budgets, projections, efficiencies
  • Proven experience with the full spectrum of cross-marketing tactics




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