Epic Server Assistant

2 months ago

Airway Heights, United States Northern Quest Resort & Casino Full time
Hiring Preference:

The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order: 1) Kalispel Tribal Members; 2) Spouse of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants. At-Will Employment: Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians. Drug Testing: The Kalispel Tribe of Indians is a drug free work place. All applicants are subject to drug testing at the time of hire and at unannounced times during employment. Background Investigation: All candidates and employees may be subject to a background investigation.

CORE PURPOSE

We Make People Feel Special.Deliver Kalispel hospitality, find a path to YES, and provide a warm smile and greeting.

CORE VALUES

We Take Pride In Everything We Do.Proudly represent the Kalispel Tribe, anticipate guest needs, and take ownership and put others first.

Everyone is Welcome Here.Respect and honor all guests, use sincere "thank you" and "goodbye," and use guest name whenever possible.

We Choose Excellence Every Day.Help each other achieve greatness, be genuine, attentive, and flexible, and know the property and amenities.

Kalispel Hospitality: Deliver Kalispel hospitality, find a path to YES, and provide a warm smile and greeting

Job Description

  • Ensure compliance with the Kalispel Tribe of Indians - Internal Controls, and Northern Quest Policies and Procedures.
  • Responsible for running food to all tables using tray service, and correct form when delivering of food.
  • Ensure customers achieve a pleasurable dining experience by providing constant, attentive and friendly service to all guests.
  • Assist Servers or Supervisors with any guest requests for service.
  • Responsible for refilling water, delivering beverages, bread service throughout meal and clearing all soiled dishes from the table after the guests are through eating, while continually providing them with a clean, neat eating area.
  • Be knowledgeable about the menu, its items, and descriptions.
  • Knowledge in alcoholic beverages/garnishes and be prepared to answer guest questions.
  • Maintain assigned workstations.
  • Assist other servers and supervisors with all of the above to ensure total teamwork.
  • Help serve tables when called upon by supervisor.
  • Complete checklist of opening and closing side work duties, and others duties assigned by supervisor or CT.
  • Complete all side work in a timely and satisfactory manner to ensure a clean, neat work area with adequate supply level.
  • Good communication with sous chef, and all chefs on line, with the possibility of having to expo when called upon
  • Communicate all food and service complaints to the Supervisor.
  • Responsible to maintain a cleanliness of all side stations and restock all food runner stations.
  • Performs as a team member with Hostess/Host, Supervisor, Servers and Kitchen Staff in maintaining a smooth and efficient pace.
  • Responsible for maintaining a good attendance record.
  • May be required to be a panelist for the Internal Review Board Process.
  • Correctly perform all necessary paper and bookwork at shifts end.
  • Maintains confidential daily record keeping of tips.
  • Attend all training meetings.
  • Assist in other projects, as directed.
  • This job description does not list all of the duties of this position. You may be instructed by management to perform other duties as assigned.
Education, Experience & Other Requirements
  • High school diploma or general education degree (GED) required.
  • 1 year experience as an expeditor, server or server assistant in a full service restaurant
  • Prior Food Running, Expo and Serving experience needed.
  • Food handler's permit from relevant government agency.
  • Hepatitis A vaccination.
  • Job offer contingent upon successful completion of background check and pre-employment screening.

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