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Senior IT Business Analyst

2 months ago

Shaker Heights, United States NESCO Inc Full time

This person serves as a liaison between the IT department and the business service lines. You will be a team member who is responsible for providing application(s) configuration support to enhance department's operational efficiencies/ workflow needs.

  • Essential Functions

    • Support major enterprise applications and other systems as assigned, ensuring optimal performance and user satisfaction.
    • Lead the design and optimization of business workflows in collaboration with business units.
    • Provide guidance to Application Analysts to enhance efficiencies, resolve complex workflow issues, and integrate quality initiatives.
    • Identify complex testing scenarios and develop comprehensive test scripts.
    • Validate testing results to ensure accuracy and effectiveness.
    • Maintain an in-depth understanding of departmental business processes and how they interact with the applications.
    • Assume ownership of specific application functionalities and processes.
    • Manage all aspects of configuration, testing, and communication related to these functionalities/processes.
    • Independently troubleshoot and resolve application issues, demonstrating problem-solving skills and technical expertise.
    • Produce and maintain custom reports, utilizing industry-standard report writers such as Crystal Reports.
    • Ensure reports meet user requirements and quality standards.
    • Manage components of application upgrades, including testing, troubleshooting, and ongoing support efforts.
    • Support and troubleshoot inbound and outbound interfaces as required.
    • Create necessary reports and manage problem tickets effectively to resolve issues.


Education

  • High School Equivalent / GED Required and
  • Bachelor's Degree Preferred

Work Experience

  • 3+ years Experience supporting applications Required and
  • Experience in a healthcare setting is highly desired 
  • Ideal candidate will have experience building Hospital Billing and Professional Billing general ledgers in Epic and will be familiar with working with Accounting and Finance teams.
  • Experience working with business applications such as:Patient Scheduling systemsHospital or Physician Revenue Cycle systemsData WarehousingSQL Server/SSISEnterprise Scanning and workflow management ApplicationsBed Management ApplicationsFinance Applications Required

Knowledge, Skills, & Abilities

  • Knowledge and experience with SQL based applications. 
  • Knowledge of LAN, DNS, and networking.
  • Ability to work with servers and apply software upgrades. 
  • Knowledge of disaster recovery and backup procedures. 
  • Knowledge and experience with HL7 Interfaces.


Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.