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![Wells Fargo](https://media.trabajo.org/img/noimg.jpg)
Lead Sales Enablement Consultant
1 month ago
Wells Fargo is seeking a Lead Sales Enablement Consultant who will design and build on-screen support and workflows across Wealth and Investment Management (WIM) applications. The Lead Sales Enablement Consultant will act as a technical training content strategist to collaborate with stakeholders across functions, processes, services, and products to deliver efficient and creative solutions to meet business needs and boost employee self-service productivity and efficiency. Learn more about our career areas and lines of business at wellsfargojobs.com.
In this role, you will:
- Configure and maintain WalkMe experiences; manage multiple, concurrent projects with overlapping timelines
- Perform building, testing and QA of WalkMe activities to ensure integrity of design and optimal employee experience
- Lead complex initiatives including those that are cross functional with broad impact
- Review and analyze complex, multifaceted, large scale and long-term business, operational, or technical challenges that require in-depth evaluation of multiple factors including intangibles or unprecedented factors
- Make decisions in complex and multifaceted situations requiring understanding of the function, policies, procedures and compliance requirements that influence and lead broader work team to meet deliverables and drive new initiatives
- Collaborate and consult with peers, colleagues and middle to more experienced managers to resolve issues and achieve goals
- Analyze use cases and understand client needs/challenges; offer creative solutions using WalkMe's suite of applications; size and scope efforts
- Partner with application owners to define and align self-service content
- Consult with product teams to understand user research/pain points, incorporate recommended design elements, address and remediate accessibility issues, etc.
- Troubleshoot issues and escalate/collaborate with Wells Fargo's WalkMe Center of Excellence solution engineers, as appropriate
- Analyze WalkMe data to identify trends and recommend adjustments
- Learn, document, and apply WalkMe best practices; seek opportunities for ongoing enhancements and scalable solutions
- Lead projects and teams or serve as a peer mentor
- 5+ years of Sales Enablement experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 5+ years of business support, technology implementation, program management and/or performance improvement
- Experience designing and developing learning for complex technology systems and processes including Agile development methodology environments
- Experience with HTML, jQuery and CSS
- Strong time management skills
- Experience working with changing priorities and deadlines
- Ability to creatively problem solve and simplify complex processes/issues
- Ability to take initiative and work independently with minimal supervision in a structured environment
- Ability to work and influence successfully within a matrix environment and build effective business partnerships
- Excellent verbal, written, and interpersonal communication skills
This position is not eligible for Visa sponsorship.
Job Location:
- 145226-MO-F & L Buildings, St Louis Campus
- 144039-NC-550 S Tryon
Posting End Date:
4 Aug 2024
*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.