Lead Patient Services Associate
2 weeks ago
The Lead Patient Services Associate (PSA) enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department. The Lead PSA serves as a resource to other Patient Services Associates by mentoring, training and assisting in the direction of day to day operations. Primarily working at the front desk of an outpatient practice the Lead PSA verifies insurance, referrals and patient demographic information. The Lead PSA supports delivery of the Jefferson Experience by placing emphasis on the prompt and courteous treatment of all patients and visitors to maintain an efficient flow of patients to examination rooms. Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson. Serves as a resource to other Patient Services Associates by mentoring, training and assisting in the direction of daily operations. Acts as internal and external point of contact. Processes check in and/or check out, point of service activities and/or scheduling of patient appointments via EPIC. Maintains efficient flow of practice and escalates patient and/or provider concerns as appropriate Adheres to HIPAA privacy and security requirements. Ensures compliance with all applicable federal, state, and local regulatory standards Other duties as requested or assigned. QualificationsEDUCATIONHS Diploma or equivalent required. EXPERIENCEMinimum of 3 years patient facing healthcare experience.Conditions of EmploymentCovid Vaccination is a requirement for employment at Jefferson for employees working at Jefferson's clinical entities or at the University. If you are not currently vaccinated you will be required to receive the vaccination prior to hire date if you are offered employment, unless you request and receive an approved medical or religious exemption from Jefferson.Closing StatementAbout Jefferson Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University , home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health , nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years. Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.
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Lead Patient Services Rep
3 months ago
Camden, United States Cooper University Health Care Full timeAbout Us: At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees by providing...
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Patient Services Associate II
3 weeks ago
Camden, United States Jefferson Health Full timeThe Patient Services Associate (PSA) II enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department. Obtains pre certifications and/or pre authorizations for procedures, verifies insurance, referrals and patient demographic information. The PSA II...
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Patient Services Associate II
4 weeks ago
Camden, United States Jefferson Health Full timeThe Patient Services Associate (PSA) II enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department. Obtains pre certifications and/or pre authorizations for procedures, verifies insurance, referrals and patient demographic information. The PSA II...
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Patient Services Associate II
17 hours ago
Camden, New Jersey, United States Jefferson Health Full timeJob SummaryThe Patient Services Associate II plays a vital role in enhancing the patient experience by providing exceptional customer service and ensuring efficient practice operations. This position is responsible for processing arrival and departure activities, obtaining pre-certifications and pre-authorizations, verifying insurance and referrals, and...
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Patient Services Associate Float Specialist
2 days ago
Camden, New Jersey, United States Jefferson Health Full timeAbout the RoleThe Patient Services Associate Float Specialist plays a vital role in enhancing the patient experience by providing exceptional customer service and support at the front desk of our outpatient practice. This position is responsible for verifying patient information, processing arrival and departure activities, and ensuring a smooth flow of...
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Hospitality Associate
2 days ago
Camden, New Jersey, United States Cooper University Hospital Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Hospitality Associate to join our team at Cooper University Hospital. As a key member of our patient services team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our patients and visitors.Key ResponsibilitiesProvide exceptional...
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Patient Service Representative
4 weeks ago
Camden, United States ZOLL LifeVest Full timeJob DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility – work around your scheduleLifesaving medical technologyThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including...
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Patient Services Associate Float
3 weeks ago
Camden, United States Jefferson Health Full timeThe Patient Services Associate (PSA) I enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department. Primarily working at the front desk of an outpatient practice the PSA I verifies insurance, referrals and patient demographic information. The PSA I...
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Patient Services Associate II
3 weeks ago
Camden, United States Jefferson Health Full timeHS Diploma or equivalent required. Customer service and/or patient facing healthcare experience preferred. Conditions of Employment Covid Vaccination is a requirement for employment at Jefferson for employees working at Jefferson's clinical entities or at the University. If you are not currently vaccinated you will be required to receive the vaccination...
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Patient Services Representative Float
7 days ago
Camden, New Jersey, United States Jefferson Health Full timePosition OverviewThe Patient Services Associate (PSA) I plays a crucial role in enhancing the patient and customer experience by professionally managing the arrival and departure processes associated with visits to the healthcare facility. Key ResponsibilitiesPrimarily stationed at the front desk of an outpatient clinic, the PSA I is responsible for...
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Patient Services Associate I Float
3 weeks ago
Camden, United States Jefferson Health Full timeThe Patient Services Associate (PSA) I enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department. Primarily working at the front desk of an outpatient practice the PSA I verifies insurance, referrals and patient demographic information. The PSA I...
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Patient Services Associate II
1 week ago
Camden, United States Jefferson Health Full time$500 new hire bonus, based on eligibility The Patient Services Associate (PSA) II enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department. Obtains pre certifications and/or pre authorizations for procedures, verifies insurance, referrals and...
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Patient Services Representative
2 days ago
Camden, New Jersey, United States Jefferson Health Full timeJob SummaryThe Patient Services Representative enhances the patient experience by providing courteous and professional support at the front desk of an outpatient practice. This role involves verifying insurance, referrals, and patient demographic information, while maintaining an efficient flow of patients to examination rooms.Key ResponsibilitiesInteract...
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Patient Services Representative Float
7 days ago
Camden, New Jersey, United States Jefferson Health Full timePosition OverviewThe Patient Services Associate (PSA) I plays a crucial role in enhancing the experience of patients and customers by professionally managing the arrival and departure processes associated with their visits.Key Responsibilities- Serve primarily at the front desk of an outpatient facility, ensuring accurate verification of insurance,...
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Patient Services Associate II
1 week ago
Camden, United States Jefferson Health Full time$500 new hire bonus, based on eligibility The Patient Services Associate (PSA) II enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department. Obtains pre certifications and/or pre authorizations for procedures, verifies insurance, referrals and...
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Lead Patient Account Specialist
5 days ago
Camden, New Jersey, United States Cooper University Health Care Full timeAbout UsAt Cooper University Health Care, our commitment to delivering exceptional healthcare begins with our team. Our dedicated professionals continually discover innovative clinical solutions and enhance access to the latest facilities, equipment, technologies, and research protocols. We prioritize our employees by offering competitive compensation, a...
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Patient Services Associate II
2 months ago
Camden, United States Jefferson Health Full timeSIGN ON BONUS FOR ELIGIBLE NEW HIRES The Patient Services Associate (PSA) II enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department. Obtains pre certifications and/or pre authorizations for procedures, verifies insurance, referrals and patient...
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Patient Services Representative Float
2 weeks ago
Camden, New Jersey, United States Jefferson Health Full timePosition OverviewThe Patient Services Associate (PSA) I plays a vital role in enhancing the patient experience by professionally managing arrival and departure processes related to visits within the healthcare facility.Key ResponsibilitiesOperating primarily at the front desk of an outpatient facility, the PSA I is responsible for verifying insurance...
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Patient Services Associate II
3 months ago
Camden, United States Jefferson Health Full timeThe Patient Services Associate (PSA) II enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department. Obtains pre certifications and/or pre authorizations for procedures, verifies insurance, referrals and patient demographic information. The PSA II...
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Lead Patient Account Representative
2 months ago
Camden, United States Addison Group Full timeJob DescriptionJob DescriptionJob Title: Lead Patient Accounts RepresentativeLocation (city, state): Camden, NJIndustry: HealthcarePay: $20-25/hr (based on experience)About Our Client:A health organization in Camden, NJ is looking to expand its team with a full-time Lead Patient Accounts Representative.Job Description:The Lead Patient Accounts Representative...
