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Front Desk Admin

2 months ago

Erie, United States Tax Strategies Preparation Full time

Job Description:

Tax Strategies Preparation is seeking a highly organized and customer service-oriented Front Desk Admin to join our team during tax season. This is a seasonal position with flexible hours, offering the opportunity to work up to 70 hours per week. Whether you choose part-time or full-time hours, this role provides a competitive earning potential comparable to a part-time job worked year-round.

Key Responsibilities:

Greet clients and visitors with a friendly and professional demeanor.

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``` - Answer and direct phone calls, manage appointments, and assist with general inquiries.

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``` - Handle administrative tasks such as filing, data entry, and maintaining records.

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``` - Support tax preparers with client documentation and other necessary tasks.

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``` - Ensure the office runs smoothly in a fast-paced, high-pressure environment.

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``` - Provide excellent customer service and resolve client issues promptly.

Qualifications:

Strong ability to work well under pressure in a fast-paced environment.

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``` - Excellent multitasking skills with attention to detail.

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``` - Customer service experience is required; administrative experience is a plus.

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``` - Strong communication and interpersonal skills.

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``` - Flexibility in scheduling, with the ability to work up to 70 hours per week during peak times.

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