Front Desk Coordinator

4 days ago


Erie, Pennsylvania, United States J. L. Nick & Associates, Inc. Full time
Job Title: Front Desk Associate

At J. L. Nick & Associates, Inc., we are seeking a highly skilled and detail-oriented Front Desk Associate to join our team. As a key member of our front office staff, you will be responsible for providing exceptional customer service to patients and visitors, ensuring a positive and welcoming experience.

Key Responsibilities:
  • Greets patients and visitors, answers phone calls, and distributes messages in a timely and professional manner.
  • Checks patients in, confirms demographics, and verifies insurance information to ensure accurate billing and scheduling.
  • Collects co-payments and documents them as necessary.
  • Schedules appointments, maintains communication with clinical staff, and ensures timely follow-up.
  • Assists with in-clinic and external interpretation for multilingual patients.
Requirements:
  • A high school diploma or equivalent is required.
  • Proficient in computer processing and general office skills.
  • Ability to learn new tasks and adapt to a fast-paced environment.
  • Experience in a healthcare setting is preferred but not required.
Work Environment:

The office and clinical areas are well-illuminated, climate-controlled, and indoor spaces. Work involves some exposure to hazards typical to a medical office environment, including potential exposure to infectious diseases and blood-borne pathogens.

Interested candidates should submit their resume for consideration. J. L. Nick & Associates, Inc. and MHEDS are equal opportunity employers.



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