Front Desk Associate
1 week ago
We are seeking a highly organized and detail-oriented Front Desk Associate to join our team at J. L. Nick & Associates, Inc. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work effectively in a fast-paced environment.
Responsibilities:- Administrative Duties: Greet patients and visitors, answer phone calls, screen and distribute calls, take messages, and troubleshoot problems.
- Patient Check-in and Check-out: Verify patient demographics, confirm insurance, collect co-payments, and schedule follow-up appointments.
- Scheduling and Communication: Schedule patients, maintain communication with clinical staff, and inform patients of delays.
- Record Management: Gather and send medical records, insurance information, and specialty provider requests.
- Team Support: Assist clinical staff with reviewing care gap lists and scheduling related appointments.
- Education: High school diploma or GED required.
- Experience: Proficient in computer processing and general office skills. Ability to learn new tasks as required.
- Language Skills: Must be able to speak and write in English. Additional language capabilities a plus.
- Physical Demands: Normal medical/administrative office setting demands, including lifting and carrying supplies.
The office and clinical areas are well illuminated, climate controlled, and indoor areas. Work involves some exposure to hazards typical to a medical office environment, including potential exposure to infectious diseases and blood borne pathogens.
Interested candidates should submit a resume for consideration.
J. L. Nick & Associates, Inc. and MHEDS are equal opportunity employers.
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