Front Desk Guest Service Representative
4 months ago
The Front Desk Representative is responsible for answering guest questions, properly resolving guest complaints, answering phones, filing paperwork, taking guest reservations, performing guest courtesy calls, obtaining accurate and correct guest information, and checking hotel guests in and out of the hotel. They are responsible for ensuring that every single guest has a favorable experience at the hotel. A few of the main duties of a front desk agent are greeting guests at the front desk, answering any questions, recommending activities and restaurants to guests, and answering all phone calls promptly and with the proper Brand greeting.
Front desk shift times are as follows:
7AM-3PM
3PM-11PM
11PM-7AM (Night Auditor Accounting Duties)
Weekend and Holiday availability is required.
Skills we are looking for in interested candidates:
Attention to detail
Good communication skills
Friendly, outgoing, pleasant attitude
Computer and telephone etiquette skills
Customer complaint resolution skills
Ability to be punctual and reliable for shifts
Professional behavior and presentation
Attentiveness in handling credit card and cash payments and financial records
Pay rate: $9-$12 based on experience
Required qualifications:- Legally authorized to work in the United States
- 17 years or older
-
Front Desk Representative
4 weeks ago
Erie, Pennsylvania, United States Fairfield Inn Erie Full timeJob SummaryThe Front Desk Agent is responsible for providing exceptional service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.Key ResponsibilitiesRespond to guest inquiries regarding restaurants, transportation, entertainment, and other services.Follow all cash handling and credit...
-
Front Desk Associate
4 weeks ago
Erie, Pennsylvania, United States Tharaldson Hospitality Full timeJob SummaryAs a Guest Service Agent/Front Desk Agent with Tharaldson Hospitality, you will be the first point of contact for our guests, providing exceptional service and ensuring a warm and welcoming experience. Key Responsibilities• Greet and register guests, assigning rooms and providing information about hotel amenities and services• Handle...
-
Front Desk Agent
5 months ago
Erie, United States Fairfield Inn Erie Full timeCompensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...
-
Front Desk Agent
6 months ago
Erie, United States Homewood Suites Erie Full timeCompensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...
-
Welcome Desk Representative
2 weeks ago
Erie, United States YMCA of Greater Erie Full timeThe YMCA of Greater Erie is looking to hire a Welcome Desk Representative for our DowntownYMCA location. Are you personable, energetic, and fun-loving? Do you love interacting with people and seeing them daily? If so, please read on! This position pays up to $10.39 - $12.99/hour depending on experience. Some of the benefits that we offer, depending on your...
-
Welcome Desk Representative
3 weeks ago
Erie, United States YMCA of Greater Erie Full timeThe YMCA of Greater Erie is looking to hire a Welcome Desk Representative for our Downtown YMCA location. Are you personable, energetic, and fun-loving? Do you love interacting with people and seeing them daily? If so, please read on!This position pays up to $10.39 - $12.99/hour depending on experience. Some of the benefits that we offer, depending on your...
-
Guest Services Representative
4 weeks ago
Erie, Pennsylvania, United States Splash Lagoon Indoor Water Park Full timeJob SummaryThe Guest Services, Retail, and Party Attendants at Splash Lagoon Indoor Water Park provide exceptional customer service to guests visiting the park. They are responsible for providing information and admissions, as well as top-notch service in our Surf Shop.Key ResponsibilitiesSell admission, arcade cards, lockers, and attraction passes to...
-
Front Desk Associate
4 weeks ago
Erie, Pennsylvania, United States J.L. Nick & Associates Full timeJob Summary: We are seeking a highly skilled and detail-oriented Front Desk Associate to join our team at J.L. Nick & Associates. The successful candidate will be responsible for providing exceptional patient care and administrative support in a fast-paced medical office environment.Key Responsibilities: Greet patients and visitors, answer phone calls, and...
-
Customer Service Representative
4 weeks ago
Erie, Pennsylvania, United States Chick-fil-A - Erie Full timeJob DescriptionAt Chick-fil-A - Erie, we're looking for a talented Front of House Team Member to join our team. As a Front of House Team Member, you will be the face of our restaurant, providing exceptional customer service and ensuring a positive experience for our guests.Responsibilities:* Greet and serve guests in a proactive, genuine, and personal...
-
Cashier/Player Services Representative
4 weeks ago
Erie, Pennsylvania, United States Presque Isle Downs & Casino Full timeCashier/Player Services RepresentativeAt Presque Isle Downs & Casino, we are seeking a highly skilled Cashier/Player Services Representative to join our team. This role is responsible for handling all financial transactions, including validating gaming vouchers and exchanging them for their cash value, exchanging gaming chips for their appropriate cash...
-
Guest Services, Retail, and Party Attendant
1 month ago
Erie, United States Splash Lagoon Indoor Water Park Full timeSUMMARY The Guest Services, Retail, and Party Attendants provide information and admissions to guests visiting Splash Lagoon and top guest service in our Surf Shop. ESSENTIAL DUTIES AND RESPONSIBILITIES which may include, but are not limited to, the following tasks: Sell admission, arcade cards, lockers, and attraction passes to guests. Provide information...
-
Service Desk Analyst
4 weeks ago
Erie, Pennsylvania, United States National Fuel Corporation Full timeJob Title: Service Desk AnalystNational Fuel is seeking an experienced Service Desk Analyst to join our team in Erie, PA.As a Service Desk Analyst, you will be the primary point of contact for IT-related inquiries and incidents, providing exceptional customer service via various channels.You will be responsible for documenting incidents and service requests...
-
Service Desk Analyst
1 month ago
Erie, Pennsylvania, United States National Fuel Corporation Full timeJob Title: Service Desk AnalystNational Fuel is seeking an experienced Service Desk Analyst to join our team in Erie, PA. As a member of our IT team, you will play a crucial role in delivering exceptional support and ensuring seamless technology operations.Key Responsibilities:Serve as the primary point of contact for IT-related inquiries and incidents,...
-
Customer Service Representative
4 weeks ago
Erie, Pennsylvania, United States Domino's Pizza LLC Full timeDomino's Pizza LLC Job DescriptionAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer service and creating a positive experience for our customers. Your key responsibilities will include:Key Responsibilities:Greet customers and provide them with a positive and engaging experience.Take...
-
Patient Services Representative
4 weeks ago
Erie, United States University of Pittsburgh Medical Center Full timeProvide a warm greeting for all patients. Guide patient through use of self-arrival technology or check-in patient at desk depending on patient preference. Collect copayments and any other applicable patient payments at the point of service. Confirm Patient Services, Health, Representative, Patient, Healthcare
-
Patient Services Representative
4 days ago
Erie, United States University of Pittsburgh Medical Center Full timeProvide a warm greeting for all patients. Guide patient through use of self-arrival technology or check-in patient at desk depending on patient preference. Collect copayments and any other applicable patient payments at the point of service. Confirm Patient Services, Representative, Ob/Gyn, Patient, Healthcare
-
Guest Advocate
2 months ago
Erie, United States Target Full timeTarget - 6700 Peach St [Retail Cashier / Customer Service / Team Member] As a Guest Advocate at Target, you'll: Create a welcoming experience by authentically greeting, every guest every time; Make a connection with guests by engaging in friendly and genuine conversation throughout each transaction; Welcome guests into self-checkout and provide assistance as...
-
Customer Service Representative
6 months ago
Erie, United States ADMAR Construction Equipment & Supplies Full timeJob Description -Customer Service Representative Reports to: Rental Manager Primary Purpose: To greet our customers, generate sales and rental revenue by providing a consultative sales approach with both walk in and call in customers. Provide outstanding customer service. Essential Functions: Act as the front line customer service provider and "first...
-
Overnight Member Services Representative
4 weeks ago
Erie, United States Crunch Fitness Full timeDescription The Overnight Member Services Representative (OMSR) is the first and last interaction our members have at our facilities so they are the face of our operation! The OMSR handles all preliminary guest questions and concerns and works to maintain a fun and supportive atmosphere for our members. Position RequirementsExpectations Greet all members &...
-
Front Office Assistant
3 weeks ago
Erie, United States OptiMindHealth Full timeFront Office Assistant Position Requirement: Full-Time FLSA Status: Non-Exempt Location: Boulder, CO Join a leading clinician-led behavioral health company today! OptiMindHealth (OMH) is expanding and seeking compassionate professionals to join our team. Today, OMH provides superior behavioral health services to patients in Massachusetts, Colorado and...