Front Desk Agent

3 days ago


Erie, Pennsylvania, United States Highgate Hotels Full time
Job Title: Front Desk Agent

Highgate Hotels is seeking a Front Desk Agent to provide exceptional customer service to our guests. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for ensuring their stay is comfortable and enjoyable.

Responsibilities:
  • Answer guest inquiries and provide information about hotel services and amenities
  • Check guests in and out of the hotel, ensuring all necessary information is collected and accurate
  • Process guest payments and handle cash handling and credit policies
  • Be aware of all rates, packages, and special promotions
  • Be familiar with all in-house groups and closed-out dates
  • Obtain all necessary information when taking room reservations and follow the rate-quoting scenario
  • Be familiar with hospitality terminology and emergency procedures
  • Handle check-ins and checkouts in a friendly, efficient, and courteous manner
  • Use proper two-way radio etiquette at all times when communicating with other employees
  • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system
Requirements:
  • College coursework in a related field is helpful
  • Experience in a hotel or related field is preferred
  • High school diploma or equivalent is required
  • Computer experience is required
  • Customer service experience is preferred
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for career advancement
  • A dynamic and supportive work environment

  • Front Desk Agent

    2 days ago


    Erie, Pennsylvania, United States Highgate Hotels Full time

    Job Title: Front Desk AgentHighgate Hotels is seeking a Front Desk Agent to provide exceptional customer service to our guests. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for ensuring their stay is comfortable and enjoyable.Responsibilities:Check-in and check-out guests in a friendly and efficient...


  • Erie, Pennsylvania, United States Highgate Hotels Full time

    Job Title: Front Desk AgentHighgate Hotels is seeking a skilled and friendly Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable stay.Key Responsibilities:Answer guest inquiries and provide information on hotel services and...


  • Erie, Pennsylvania, United States Highgate Hotels Full time

    Job Title: Front Desk AgentHighgate Hotels is seeking a skilled and friendly Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable stay.Responsibilities:Answer guest inquiries regarding hotel services, amenities, and local...


  • Erie, Pennsylvania, United States New Castle Hotels Full time

    Front Desk Agent Job DescriptionWe are seeking a highly motivated and customer-focused Front Desk Agent to join our team at New Castle Hotels. As a Front Desk Agent, you will be the first point of contact for our guests and will play a critical role in ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide exceptional customer...


  • Erie, Pennsylvania, United States Fairfield Inn Erie Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Fairfield Inn Erie. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience during their stay.Key Responsibilities:Guest Service: Greet and welcome guests, respond to...


  • Erie, Pennsylvania, United States Highgate Hotels Full time

    Job Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Highgate Hotels. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience during their stay.Key Responsibilities:Provide attentive and courteous service to...


  • Erie, Pennsylvania, United States Highgate Hotels Full time

    {"Job Title": "Front Desk Agent", "Job Summary": "We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Highgate Hotels. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience from check-in to check-out.Responsibilities:* Greet and...


  • Erie, Pennsylvania, United States Fairfield Inn Erie Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Fairfield Inn Erie. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesProvide attentive and courteous service to guests during...


  • Erie, Pennsylvania, United States Homewood Suites Erie Full time

    Job Title: Front Desk AgentAt Homewood Suites Erie, we are seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay is comfortable and enjoyable.Key Responsibilities:Answer guest inquiries regarding restaurants,...

  • Front Desk Coordinator

    17 hours ago


    Erie, Pennsylvania, United States Highmark Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Receptionist to join our team at Highmark. As a key member of our front desk team, you will be responsible for providing exceptional customer service and support to our visitors, patients, and staff.Key ResponsibilitiesProvide front desk support and answer phone calls in a professional and...


  • Erie, Pennsylvania, United States Highmark Full time

    Job Summary: We are seeking a highly skilled and customer-focused Receptionist to join our team at Highmark. As a key member of our front desk team, you will be responsible for providing exceptional customer service and administrative support to our clients and visitors.Key Responsibilities:Provide front desk support and greet visitors in a professional and...


  • Erie, Pennsylvania, United States Highmark Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Coordinator to join our team at Highmark. As a key member of our front office team, you will be responsible for providing exceptional customer service and administrative support to our clients and visitors.Key ResponsibilitiesProvide front desk support, including answering phones,...


  • Erie, Pennsylvania, United States White Lodging Full time

    **About the Role**White Lodging is seeking a highly skilled and experienced Front Desk Manager to join our team. As a Front Desk Manager, you will be responsible for leading the Front Office department and ensuring that our guests receive exceptional service.**Key Responsibilities**Lead and manage the Front Office team, providing guidance and coaching to...

  • Front Desk Associate

    2 weeks ago


    Erie, Pennsylvania, United States J. L. Nick & Associates, Inc. Full time

    {"Job Title": "Front Desk Associate", "Job Summary": "We are seeking a highly organized and detail-oriented Front Desk Associate to join our team at J. L. Nick & Associates, Inc.As a Front Desk Associate, you will be the first point of contact for patients and visitors, providing exceptional customer service and ensuring a smooth and efficient...


  • Erie, Pennsylvania, United States J. L. Nick & Associates, Inc. Full time

    Job Title: Front Desk AssociateWe are seeking a highly organized and detail-oriented Front Desk Associate to join our team at J. L. Nick & Associates, Inc. and MHEDS. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.Responsibilities:Administrative...


  • Erie, Pennsylvania, United States White Lodging Full time

    White Lodging is a leading hospitality company that develops and operates a portfolio of premium-brand hotels, rooftop bars, and restaurants in top cities across the country. We're passionate about creating exceptional experiences for our guests, and we're looking for a talented individual to join our team as a Front Desk Manager. As a key member of our...

  • Front Desk Associate

    3 weeks ago


    Erie, Pennsylvania, United States J. L. Nick & Associates, Inc. Full time

    Job Title: Front Desk Associate **Job Summary:** We are seeking a highly organized and detail-oriented Front Desk Associate to join our team at J. L. Nick & Associates, Inc. The successful candidate will be responsible for providing exceptional patient care and administrative support in a fast-paced medical office environment. **Responsibilities:** *...


  • Erie, Pennsylvania, United States J. L. Nick & Associates, Inc. Full time

    Job Title: Front Desk AssociateWe are seeking a highly organized and detail-oriented Front Desk Associate to join our team at J. L. Nick & Associates, Inc. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work effectively in a fast-paced environment.Responsibilities:Administrative Duties: Greet patients...

  • Front Desk Associate

    3 weeks ago


    Erie, Pennsylvania, United States YMCA of Greater Erie Full time

    About the RoleThe YMCA of Greater Erie is seeking a highly skilled and enthusiastic Front Desk Associate to join our team at the Glenwood YMCA location. As a key member of our staff, you will be responsible for providing exceptional customer service to our members and guests, ensuring a positive and enriching experience for all.Key ResponsibilitiesGreets and...

  • Front Desk Associate

    3 weeks ago


    Erie, Pennsylvania, United States YMCA of Greater Erie Full time

    About the RoleThe YMCA of Greater Erie is seeking a highly skilled and enthusiastic Front Desk Associate to join our team at the Glenwood YMCA location. As a key member of our staff, you will be responsible for providing exceptional customer service to our members and guests, ensuring a positive and enriching experience for all.Key ResponsibilitiesGreet and...