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    1 day ago

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  • Operations Coordinator

    6 days ago

    Virginia Beach, Virginia, United States Cambridge International Systems Inc Full time

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    6 days ago

    Virginia Beach, Virginia, United States Manpower Group Inc. Full time

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Team Coordinator, Customer Operations

2 months ago

Virginia Beach, United States Sentara Health Plans Full time

Team Coordinator, Customer Operations

Responsible for the daily operations of the department to include being a resource for questions, assist with daily activities and maintain a well-trained, productive and service-oriented work group. Also, responsible for performance monitoring and improvement efforts in support of division strategies specific to customer service, quality, and financial accuracy. Supports the team by developing and maintaining strong, collaborative relationships with members, providers and internal business partners and identifies opportunities for improvement, recommends solutions, and implements recommendations to facilitate change. In addition, serves as a role model for communication and teamwork between departments and divisions. 3 years of Healthcare Experience Required. Associate's Degree (or higher) preferred or a minimum of five years of related experience in lieu of education is required. Qualifications: ALD - Associate's Level Degree Call Center, Healthcare, Managed Care Skills Active Learning, Active Listening, Communication, Coordination, Critical Thinking, Judgment and Decision Making, Leadership, Mathematics, Mgmt of Staff Resources, Microsoft Access, Microsoft Excel, Microsoft Word, Monitoring, Operation and Control, Reading Comprehension, Service Orientation, Social Perceptiveness, Speaking, Technology/Computer, Time Management, Troubleshooting, Writing

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