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Director of Event Sales
2 months ago
Job Description
Consistently offer professional, friendly and engaging service
Responsible for the oversight of all catering event arrangements, from booking to execution
Organize catering bookings from date of booking to departure, including meeting requirements, food & beverage and audio visual
Lead Forecasting/Budgeting
Lead the Event Sales team and conduct performance Reviews
Actively prospect new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections, entertainment, and written communication
Attend community/social events and industry meetings
Work with other sales personnel to generate new business
Establish and maintain rapport with current clients, prior to, during and post event, encouraging repeat business
Responsible for negotiating pricing, and drawing-up and securing contracts
Initiate billing procedures, ensuring any deposits and/or credit applications are received with adequate information and within an acceptable time frame
Oversee the creation of floor plans for each event to ensure banquets and clients are in agreement prior to set up
Conduct site inspections as required
Conduct daily meeting to review event contracts and ensure last minute changes are communicated with appropriate departments
Conduct pre-conference meetings with clients and pertinent departments to confirm all relevant details are communicated as needed
Qualifications
University/College degree in a related discipline preferred
Previous senior sales leadership experience within a similar role required
Previous luxury hotel/resort experience in a major US market preferred
Familiar with and knowledge of Opera Sales and Catering or a similar Sales & Catering system
Computer literate in Microsoft Window applications required
Excellent communication skills, both written and verbal required
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to interact with and focus attention on guest needs, remaining calm and courteous at all times
Must be able to work in a fast-paced environment, meet short deadlines and multi-task
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