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Sales Support Specialist

2 months ago

Lincoln, Nebraska, United States AccorHotels Full time
Company Overview
At Accor, we are more than just a leading global hospitality brand. We embrace individuality and encourage you to find a role that resonates with your unique personality.

We are committed to your growth and learning, ensuring that your contributions are meaningful and impactful.

As part of our team, you will have the opportunity to explore the vast possibilities within the Accor Group.

By becoming a part of Accor, you are shaping your own narrative and together we can envision the future of the hospitality industry.

Experience the journey that awaits you at Accor, where you can pursue your passions, care for the environment, and challenge conventional norms. #BELIMITLESS
Role Overview
Reporting directly to the Director of Sales, the key responsibilities of this role encompass, but are not limited to:
  • Managing and overseeing incoming sales inquiries via telephone, email, and online platforms, directing them to the appropriate Sales Manager.
  • Checking availability for guest accommodations and event spaces.
  • Under the guidance of Sales Managers, crafting proposals and estimates, and preparing formal agreements tailored to individual client requirements.
  • Blocking accommodations and event spaces within property management systems.
  • Coordinating dining reservations as part of client bookings.
  • Consulting with the General Manager, Conference Services, and Chef for unique requests and pricing.
  • Distributing all relevant information regarding booked activities to the appropriate departments.
  • Managing follow-up correspondence for proposals and contracts.
  • Scheduling and conducting site visits with potential wedding clients.
  • Preparing various weekly and monthly sales reports.
  • Maintaining sales materials and creating/updating PowerPoint presentations for the Sales and Conferences department.
  • Participating in weekly Sales and Conferences meetings, communication meetings, and monthly Health & Safety meetings.
  • Providing administrative support as needed to Sales Managers and the Director of Sales and Marketing.
  • Carrying out additional related tasks as assigned.
Qualifications
Post-secondary education in business is preferred.
Minimum of 1 year of experience in an administrative role.
Prior experience in the hospitality sector is advantageous.
Proficient computer skills, particularly in Microsoft Excel, Word, and Outlook.
Exceptional verbal and written communication abilities.
Demonstrates meticulous attention to detail.
Self-motivated and efficient with excellent time management capabilities.
Strong organizational skills with the ability to manage multiple tasks effectively.
Able to perform well under pressure.
Additional Information
Our Commitment to Diversity & Inclusion:
We are dedicated to fostering an inclusive environment and aim to attract, recruit, and promote diverse talent.