Regional Collections Manager

3 months ago


Dover, United States Rent-A-Center Full time
It's Your Career. Own it

We make it easy to own your success. At Rent-A-Center, we have a no credit, worry-free policy. That's because we believe in putting people in control of their futures. This same belief extends to our talented, customer service minded team members. We help you make your career what you want it to be in a retail type environment.

Regional Collections Manager Position Summary-

Our Regional Collection Manager is someone that's dedicated, flexible, task-oriented, and self-driven. This role involves meeting weekly goals, traveling to locations, and training collection team members to achieve RAC company standards and building the best collection team within our industry.

Requirements / Responsibilities:
  • Ongoing training for existing collection teams
  • Training new hires in the collection department
  • Handle field collections to pickup merchandise
  • Contact customers by phone whose agreements have expired
  • Demonstrate diligence, urgency, impartiality, and consistency regarding accounts
  • Strong verbal communication skills
  • Strong computer skills
Other Requirements:
  • Valid driver's license
  • High school diploma or GED
  • Flexible work schedule
  • Stand for long periods of time
  • Ability to lift up to 100lbs, with assistance if needed
  • Bi-lingual is a plus

Why should you work at RAC?

Move your career to the center of an industry-leading company. We make a point to promote from within. Endless growth potential? The chance to work with top brands and top talent? Yes, you can do all that & more

We care for our employees

How would you like to have Sundays off? Yes, every Sunday. How would you like to get paid every Friday? Yes, every Friday. We offer a comprehensive and competitive benefits package that includes everything from health insurance to a 401(k) and generous paid time off. Great monthly and quarterly bonuses are out there for you too. But you'll find the real benefits of joining us comes from within. You can work your way to the future you want. We'll help you own it

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