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Workforce Support Center Manager

2 months ago


Springfield, United States Emcor Inc Full time
About Us: EMCOR Government Services offers an experienced single-source solution for meeting the routine and mission-critical needs of federal, state, local and other government organizations. By combining our strong leaders with our expert professional technicians, commercial best practices, extensive facilities knowledge, and strong commitment to reliable, responsive service, we enable our government clients to achieve consistently high-performance facilities, on-time projects and long-term value. At EMCOR Government Services, we are known for our experience - chosen for our relationship and trust.

Job Title: Workforce Support Center Manager (NGA)

Job Summary:

EMCOR Government Services is seeking a Workforce Support CenterManager (WSC Mgr.) to lead our workforce support center operations supporting the National Geospatial-Intelligence Agency (NGA) headquartered in Springfield, Virginia. The WSC Mgr. is an essential member of a team of dedicated and talented professionals in delivering a wide range of base operations support services - such as installation and facility operations, maintenance and repair; workforce and security support; logistics support; and, project management, as well as others - at NGA facilities and sites located throughout the Washington National Capitol Region (NCR).

*** This position is contingent upon contract award. ***

Essential Duties and Responsibilities include, but are not limited to:

  • Serves as the Government's first point of contact for all WSC services requirements at NGA Washington locations and facilities.
  • Oversees all contractor workforce support operations, including:
    • Visitor management and control
    • Escort management
    • Workforce in- and out-processing
    • Scheduling/conducting security briefings
    • Issuance of identification credentials (e.g. Common Access Card (CAC))
    • Passing/receiving clearance information to/from government and industry partners
  • Oversees utilization of the Computerized Maintenance Management System (CMMS) ARCHIBUS to support NGA facilities operations. This includes:
    • Work order management
    • Work reception
    • Creation/deletion of records
    • Preventative maintenance and work order scheduling
  • Ensures workforce support operations meet service demands, objectives, and quality and safety requirements.
  • Establishes and maintains an effective relationship with the customer to achieve a mutually beneficial business relationship.
  • Meets regularly with the customer, vendors and subcontractor partners to discuss logistics operations, performance, schedule, and budget.
  • When required, develops and implements corrective plans of action and milestones designed to return service and performance levels per contract requirements.
  • Develops and submits status and performance reports and evaluations to the customer and to higher EGS authority.
  • Maintains good order and discipline among the staff and takes corrective action when necessary to address issues or concerns.
Qualifications
  • Current Top Secret (TS) clearance with Sensitive Compartmented Information (SCI) eligibility.
  • At least 4 years of experience managing workforce support services in support of a large workforce (1,000 +) working in multiple facilities at multiple sites.
  • Demonstrated knowledge and experience with the ARCHIBUS Computerized Maintenance Management System (CMMS).
  • Demonstrated knowledge and experience with the Defense Information System for Security (DISS), Scattered Castles and PeopleSoft software.
  • Highly developed leadership, management, supervisory, interpersonal, analytical and communication (oral and written) skills.
  • Demonstrated ability to manage in a diverse and dynamic environment with short-notice tastings and under high-pressure situations.
  • Demonstrated personnel management experience with both organic and subcontractor staff.
  • Demonstrated experience working with labor unions and/or managing service employees working under the Service Contract Act.
  • A bachelor's degree from an accredited university in Facility Management, Construction Management, Business Administration, Engineering (Mechanical, Civil, Electrical, Structural), or another related field is desired.
  • Strong technical knowledge of facilities maintenance and operations, including complex mechanical, electrical and plumbing systems, structural systems, vertical transportation and data center operations is desired.
  • Valid Driver's License required.


We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success.Equal Opportunity Employer/Veterans/Disabled

Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine.

EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal application process - it is probably fraudulent.

#EGS

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)