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Workforce Support Center Manager

5 months ago

Springfield, United States V2X Full time
Overview

The Contractor shall provide a fully qualified and experienced Workforce Support Center Manager (WSCM) for this contract. The WSCM shall serve as the Government’s first point of contact for all workforce support services requirements. 

This position requires a current Top Secret security clearance.


Responsibilities

  • The WSCM shall serve as the Government’s first point of contact for all workforce support services requirements. 

 

  • the WSCM shall demonstrate knowledge and experience with the Joint Personnel Adjudication System (JPAS), Scattered Castles, clearance passing and conducting security briefings and debriefings, CMMS (equipment creation/deletion, work order management, preventative maintenance, and metric generation), badging/Common Access Card (CAC) issuance, and knowledge of Peoplesoft Software.

 


Qualifications

  • The WSCM shall have no less than four years’ experience managing a customer service operation of similar size and scope.
  • The WSCM shall possess good communication skills, written and oral; able to anticipate and solve problems and/or resolve customer issues; and be able to operate in a fast-paced, changing environment.

  • This position requires a current Top Secret security clearance.

 

We are committed to an inclusive and diverse workplace that values and supports the contributions of each individual. This commitment along with our common Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation and expand our success in the global marketplace. Vectrus is an Equal Opportunity /Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, protected veteran status or status as an individual with a disability. EOE/Minority/Female/Disabled/Veteran.

  • The WSCM shall have no less than four years’ experience managing a customer service operation of similar size and scope.
  • The WSCM shall possess good communication skills, written and oral; able to anticipate and solve problems and/or resolve customer issues; and be able to operate in a fast-paced, changing environment.

  • This position requires a current Top Secret security clearance.

 

We are committed to an inclusive and diverse workplace that values and supports the contributions of each individual. This commitment along with our common Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation and expand our success in the global marketplace. Vectrus is an Equal Opportunity /Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, protected veteran status or status as an individual with a disability. EOE/Minority/Female/Disabled/Veteran.

  • The WSCM shall serve as the Government’s first point of contact for all workforce support services requirements. 

 

  • the WSCM shall demonstrate knowledge and experience with the Joint Personnel Adjudication System (JPAS), Scattered Castles, clearance passing and conducting security briefings and debriefings, CMMS (equipment creation/deletion, work order management, preventative maintenance, and metric generation), badging/Common Access Card (CAC) issuance, and knowledge of Peoplesoft Software.