Workforce Support Center Manager

3 weeks ago


Springfield, United States V2X Full time
Overview

  • Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.

         This position is contingent based on contract award.


Responsibilities

The Contractor shall provide a fully qualified and experienced Workforce Support Center Manager (WSCM) for this contract. The WSCM shall serve as the Government’s first point of contact for all workforce support services requirements.he WSCM shall serve as the Government’s first point of contact for all workforce support services requirements. 

  • the WSCM shall demonstrate knowledge and experience with the Joint Personnel Adjudication System (JPAS), Scattered Castles, clearance passing and conducting security briefings and debriefings, CMMS (equipment creation/deletion, work order management, preventative maintenance, and metric generation), badging/Common Access Card (CAC) issuance, and knowledge of Peoplesoft Software.

 


Qualifications

  • The WSCM shall have no less than four years’ experience managing a customer service operation of similar size and scope.
  • The WSCM shall possess good communication skills, written and oral; able to anticipate and solve problems and/or resolve customer issues; and be able to operate in a fast-paced, changing environment.
  • This position requires a current Top Secret security clearance.

 

We are committed to an inclusive and diverse workplace that values and supports the contributions of each individual. This commitment along with our common Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation and expand our success in the global marketplace. Vectrus is an Equal Opportunity /Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, protected veteran status or status as an individual with a disability. EOE/Minority/Female/Disabled/Veteran.

  • The WSCM shall have no less than four years’ experience managing a customer service operation of similar size and scope.
  • The WSCM shall possess good communication skills, written and oral; able to anticipate and solve problems and/or resolve customer issues; and be able to operate in a fast-paced, changing environment.
  • This position requires a current Top Secret security clearance.

 

We are committed to an inclusive and diverse workplace that values and supports the contributions of each individual. This commitment along with our common Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation and expand our success in the global marketplace. Vectrus is an Equal Opportunity /Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, protected veteran status or status as an individual with a disability. EOE/Minority/Female/Disabled/Veteran.

The Contractor shall provide a fully qualified and experienced Workforce Support Center Manager (WSCM) for this contract. The WSCM shall serve as the Government’s first point of contact for all workforce support services requirements.he WSCM shall serve as the Government’s first point of contact for all workforce support services requirements. 

  • the WSCM shall demonstrate knowledge and experience with the Joint Personnel Adjudication System (JPAS), Scattered Castles, clearance passing and conducting security briefings and debriefings, CMMS (equipment creation/deletion, work order management, preventative maintenance, and metric generation), badging/Common Access Card (CAC) issuance, and knowledge of Peoplesoft Software.

 



  • Springfield, Illinois, United States V2X Full time

    About V2XV2X is a leading provider of integrated solutions designed to integrate physical and digital infrastructure from base to battlefield. With 120 years of successful mission support, we improve security, streamline logistics, and enhance readiness for our clients.Job SummaryWe are seeking a highly experienced Workforce Support Center Manager to serve...


  • Springfield, Illinois, United States V2X Full time

    Job SummaryV2X is seeking a highly experienced Workforce Support Center Manager to join our team. As a key member of our organization, you will be responsible for providing exceptional workforce support services to our clients across the globe.Key ResponsibilitiesProvide strategic leadership and direction to the Workforce Support Center team, ensuring...


  • Springfield, United States State of Illinois Full time

    Agency: Department of Commerce and Economic Opportunity Position Title: Executive II Closing Date/Time: 09/10/2024 Salary: Anticipated Starting Salary $6,339 a month; Full Range $6,339 - $9,178 a month. Job Type: Salaried County: Sangamon Number of Vacancies: 1 Plan/BU: RC062 This position is a union position; therefore, provisions of the relevant...


  • Springfield, Massachusetts, United States MGM Resorts International Full time

    Job SummaryThe Workforce Management Specialist plays a critical role in creating and implementing scheduling solutions that meet the dynamic business demands of MGM Resorts International. This position requires a subject matter expert in Workforce Management software and processes, with a focus on delivering exceptional service to internal customers.Key...


  • Springfield, United States Gandara Mental Health Center, Inc. Full time

    Job DescriptionJob DescriptionWhy Work for Gandara:Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better...

  • Test Center Manager

    2 months ago


    Springfield, Illinois, United States Pearson Full time

    Pearson VUE ) is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the world. Pearson VUE provides a full suite of services from test development to data management and delivers exams through the world's most comprehensive and secure network of test centers in more than 180...


  • Springfield, Illinois, United States Commonwealth of Virginia Full time

    About the Commonwealth of Virginia:The Commonwealth of Virginia is a 501(c)3 organization whose mission is to help start and grow small businesses in Northern Virginia and surrounding areas. The organization provides affordable access to capital to underserved and underbanked micro and small business owners in its approved lending market.The organization is...


  • Springfield, Tennessee, United States TriStar NorthCrest Medical Center Full time

    Are you seeking a fulfilling opportunity as a Case Management Registered Nurse? At TriStar NorthCrest Medical Center, we prioritize the well-being of our nursing professionals, offering support at every stage of your career. About Us: TriStar NorthCrest Medical Center is part of HCA Healthcare, the leading provider of healthcare services in the nation. We...

  • Data Scientist

    2 weeks ago


    Springfield, United States ManTech Full time

    Secure our Nation, Ignite your Future ManTech provides mission-focused technology solutions and services for U.S. defense, intelligence, and federal civilian agencies. In business for more than 53 years, we excel in full-spectrum cyber, data collection & analytics, enterprise IT, systems engineering and software application development solutions that support...


  • Springfield, United States Gandara Full time

    Why Work for Gandara: Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The...


  • Springfield, United States Caring Health Center Full time

    General Description: This position is responsible for performing a full range of customer service-oriented telephone support and managing large amounts of inbound and outbound calls in a timely manner. The Call Center Coordinator will serve as a liaison between CHC and its current or potential patients and customers. The Call Center Coordinator must ensure...


  • Springfield, Virginia, United States George Mason University Full time

    About the PositionWe are seeking a highly skilled and detail-oriented Lending Administrative Specialist to join our team at George Mason University's Community Business Partnership. The successful candidate will provide administrative support to the Business Finance Center, assisting with loan operations, billing, and delinquency management.Key...

  • Operations Manager

    6 days ago


    Springfield, Massachusetts, United States Center for Human Development Full time

    Job SummaryThe Center for Human Development (CHD) is seeking an experienced Operations Manager to oversee the administrative functions of our Pine St. Clinic Outpatient Team in Springfield, MA.Key ResponsibilitiesManage and supervise administrative staff to ensure efficient front office operations.Review and correct Southern Region unbilled and held claims...


  • Springfield, United States Caring Health Center Full time

    General Description: Under general supervision of the Front Office Operations Manager, the Lead Call Center Coordinator will act as a Team Leader. The function of the Lead Call Center Coordinator is to provide process feedback, facilitate positive communication, and deliver department training with guidance of the Assistant Front Office Operations Manager....

  • Plasma Center Nurse

    4 days ago


    Springfield, Missouri, United States BioLife Plasma Services Full time

    About the Role:As a Medical Support Specialist at BioLife Plasma Services, you will play a vital role in ensuring the quality and safety of plasma donations. Your primary responsibility will be to determine donor eligibility, manage donor adverse events, and review laboratory test results. You will also be responsible for notifying donors of unsuitable test...


  • Springfield, Massachusetts, United States Caring Health Center Full time

    Telephonic Support Operations ManagerThis role is centered around delivering exceptional customer service through telephone interactions and efficiently managing both incoming and outgoing calls. The Telephonic Support Operations Manager serves as a crucial link between Caring Health Center and its patients, ensuring a satisfactory experience for all...


  • Springfield, Tennessee, United States TriStar NorthCrest Medical Center Full time

    Position OverviewWelcome to TriStar NorthCrest Medical CenterAre you a dedicated Case Management Registered Nurse (RN) seeking a fulfilling role? At TriStar NorthCrest Medical Center, part of HCA Healthcare, we prioritize the needs of our nursing professionals and offer a rewarding environment to enhance your career.Employee BenefitsWe provide a...

  • Plasma Center Nurse

    4 days ago


    Springfield, Illinois, United States Takeda Full time

    About the RoleThe Medical Support Specialist (Plasma Center Nurse) plays a vital role in supporting plasma center operations. This position requires a high level of customer service and quality commitment, ensuring that donors receive exceptional care and attention.Key ResponsibilitiesDetermine donor eligibility, including informed consent, medical history...


  • Springfield, Illinois, United States Commonwealth of Virginia Full time

    Department: Office of Research Innovation and Economic Impact Classification: GMU Worker Job Category: Part-Time / Hourly Wage Job Type: Part-Time Work Schedule: Maximum of 29 hours per week Location: Springfield, VA Workplace Type: On Site Required Salary: Commensurate with education and experience Criminal Background Check: Yes ...


  • Springfield, Massachusetts, United States Caring Health Center Full time

    Patient Care Communication SpecialistThis role is centered around delivering exceptional customer service through telephone interactions and effectively managing both incoming and outgoing calls. The Patient Care Communication Specialist serves as a crucial link between Caring Health Center and its patients, ensuring a seamless and positive experience for...