Business Systems Analyst II

2 weeks ago

Holland, United States Midwest Tape Full time
Full-time, Permanent

Remote in the following states only: Ohio, Michigan, Indiana, Illinois, Tennessee, Texas, Florida, Colorado, Montana, Nevada, Rhode Island, Massachusetts.

Must have flexibility to travel to headquarters periodically (est. 2-3 times a year) for onboarding and meetings.

We are not sponsoring applicants for work visas for this role.

Midwest Tape | hoopla

For over 30 years, Midwest Tape has served libraries and their patrons with unparalleled access to the best content available in the media world. Our digital offering, hoopla Digital, combines the media and library expertise of Midwest Tape with the latest in web and mobile technology, delivering an all-in-one experience to the library world. As hoopla continues to grow on a global scale, we are expanding our team.

At Midwest Tape, we know our people are the reason for our success. We value our employees and believe in empowering them to help them thrive. We offer competitive pay and benefits, a healthy work/life balance, and appreciation for a job well done.

Benefits:
  • Medical, dental, & vision insurance
  • 401k + match
  • Profit sharing
  • Paid vacation and personal time
  • Flex time
  • 10 paid holidays
  • Company performance bonus
  • Holiday bonus
  • Paid time to volunteer
  • Training & career development opportunities
Position Summary:

The Business Systems Analyst II will operate in an Agile development environment and function as a Feature Product Owner, focused on defining assigned solutions for mobile and web applications. This collaborative innovator works with a cross-functional group to develop requirements for new solutions to support the goals of the company. This position requires knowledge of Agile methodology including best practices for review of a product backlog, writing and interpreting Initiatives, Epics and Stories. Success in this role will involve efficient and timely communication to technical and non-technical team members, proactive coordination, love of new technologies, a strong desire to learn, a curious nature, and a passion for creating winning customer experiences and removing inefficiencies.

Primary Duties and Responsibilities:
  1. Effectively managing and prioritizing backlog working closely with the product owner and area product owners
  2. Develop deep knowledge of hoopla Digital and eCommerce platforms
  3. Collect, review, and analyze complex or confidential information to present to stakeholders and to support feature requirements.
  4. Maintain professional and technical knowledge by attending educational trainings and workshops, reviewing professional publications and other relevant resources.
  5. Create functional and technical documentation to support designs, implementation, and architecture
  6. Build trust through strong, long-term relationships with cross-functional Business and Technical teams.
  7. Communicate effectively with product and technology stakeholders on requirements and product delivery
  8. Knowledge of Agile/Scrum project management methodologies
  9. Balance the business needs with technical constraints
  10. Provide clear communications regarding roles, responsibilities, and desired business values.
  11. Drive visibility and transparency of dates, upcoming milestones, and release dates through the development process.
  12. Demonstrate effective and collaborative communication with internal team members and all business partners.
  13. Excellent organizational and time-management skills


Skills:
  • Able to elicit cooperation and effectively collaborate with cross-functional, cross organizational teams to create Product Backlog, Epics. Stories, and other deliverables.
  • Able to conduct business and system analysis for the assigned product
  • A passion for understanding ambiguous, complex problems and high quality, innovative and robust technical solutions.
  • Strong knowledge of web, eCommerce, and mobile technologies.
  • Experience with JIRA, Confluence, Visio, Salesforce, and Microsoft Office applications.
  • Proven business and system analysis skills.
  • Must be detail oriented and possess great organization skills
  • Ability to thrive in a fast-paced, dynamic work environment
Preferred Education Requirements:
  • Bachelor's degree in computer science, business, related area or equivalent experience.
Preferred Experience:
  • 2-4 years of Business System Analysis experience in a software engineering organization
  • 2-4 years' experience in product management
Physical Requirements / Work Environment:

The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Prolonged periods of sitting at desk and working on a computer
  • Physically able to attend meetings, presentations, and training sessions.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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