Senior Business Systems Analyst

2 weeks ago


Holland, Ohio, United States Midwest Tape Full time
Position Overview:

The Senior Business Systems Analyst will thrive in a dynamic Agile environment, acting as a Feature Product Owner. This role is centered on defining innovative solutions for both mobile and web applications.


About Us:

Midwest Tape has dedicated over three decades to providing libraries and their patrons with exceptional access to premier media content. Our digital platform, hoopla Digital, merges our library expertise with cutting-edge web and mobile technology, offering a comprehensive experience to the library sector.


Core Responsibilities:
  • Manage and prioritize the product backlog in collaboration with the product owner and area product owners.
  • Develop an in-depth understanding of hoopla Digital and eCommerce platforms.
  • Gather, evaluate, and analyze intricate or sensitive information to present to stakeholders and support feature requirements.
  • Enhance professional and technical knowledge through educational training, workshops, and relevant publications.
  • Create comprehensive functional and technical documentation to aid in design, implementation, and architecture.
  • Establish trust through strong, enduring relationships with cross-functional business and technical teams.
  • Effectively communicate with product and technology stakeholders regarding requirements and product delivery.
  • Possess knowledge of Agile/Scrum project management methodologies.
  • Balance business needs with technical limitations.

Qualifications:

The ideal candidate will exhibit a proactive approach to communication with both technical and non-technical team members, demonstrating a keen interest in new technologies, a strong desire to learn, and a passion for enhancing customer experiences while eliminating inefficiencies.


Work Environment:

This is a full-time, permanent position that allows for remote work in select states. Candidates must be open to occasional travel to headquarters for onboarding and meetings.


Benefits:
  • Medical, dental, and vision insurance
  • 401k with matching
  • Profit sharing
  • Paid vacation and personal time
  • Flexible work hours
  • 10 paid holidays
  • Company performance bonus
  • Holiday bonus
  • Paid time for volunteering
  • Training and career development opportunities


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