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Client Service Representative 2
1 month ago
Job Type Full-timeDescriptionWe are searching for responsible, dedicated, and friendly individuals with a passion for animals and professional growth. If you are an experienced client service representative who is looking to take the next step in your career, we want to meet you You will be challenged, you will learn, and your compassion, skills, and ambition will be rewarded.RequirementsAt least one year of recent experience in a veterinary or medical environment, with increasing responsibilities.Knowledge of general office practices and procedures, Client Service Representative(receptionist) duties, and telephone techniques.Demonstrate ability to perform clerical work with speed and accuracy, use a multiple-line telephone system, and handle cash and other forms of payment.Experience maintaining patient records, obtaining relevant information from clients, and accurately entering a variety of information in patient records. Experience in Cornerstone a plus.Ability to complete assigned tasks in the time allotted without direct supervision.Demonstrate the ability to show empathy toward clients and treat animals with respect and compassion.Excellent interpersonal communication skills.A commitment to outstanding client service.Ability to lift objects weighing 40 pounds without assistance and objects weighing more than 40 pounds with assistance.Ability to stay on task and work energetically for the entire shift, sometimes exceeding 10 hours per day.Preferred: Knowledge of veterinary medical terminology and procedures and general computer skills.