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Facilities Operations Manager
2 months ago
CROSS Services is a non-profit 501(c)(3) social services organization. Moreover, we assist local families and individuals in need, with an emphasis on ending hunger through access to healthy food. We serve Rogers, Maple Grove, Osseo, Corcoran, Dayton, and Champlin (West of 169) communities of Minnesota. CROSS Services is supported by community donations and volunteerism.
This position description in no way implies these are the only duties to be performed by the employee.
CROSS Services retains the right to change or assign other duties to this position.
Benefits:
·
Health insurance includes medical.
·
Simple IRA up to 3% match for full time
·
11 paid Holidays
·
3 weeks PTO
Pay Range:
$58-65k
To apply, send your resume and cover letter to HR@CROSSservices.org.
Applications received by 7/19/2024 will receive priority.
CROSS JOB DESCRIPTION
Job Title:
Facility Operations Manager
Department(s):
Facility/ Food Shelf
Supervisor:
Chief of Operations
FLSA : Exempt
PURPOSE OF POSITION:
The purpose of the Facility Operations Manager position is to ensure that the facility/property (inside and out) and equipment are kept clean and in good running order along with being responsible for all food rescue/shelf stable products and their flow in and out of the food shelf in an efficient manner.
This will include managing the facility, working with the contractors, purchasing food, keeping the food shelf stocked, data collection, training volunteers, and ensuring great customer service.
TIME ALLOTTMENT:
Hours
(6:30-3pm, work every other Tuesday night and special events as needed)
85% In the food shelf supervising volunteers / Forklifting/ Back up driver when drivers are on PTO/ Property Oversight
15% office / Budget Management/ Ordering/ Computer work tracking and running reports weekly & monthly.
PRIMARY ACCOUNTABILITIES:
Facility Oversight:
Maintain a safe, clean, shop-able, and
secure work environment, complying with all federal, state, and local laws.
Make sure
entries, walkways and sidewalks are clear and safe for the families.
Responsible
that the mezzanine is organized, clean and attractive.
Property and
facility maintenance; manage all contractors that may include HVAC, electrical,
Comcast, roof, compressors, lawn and snow removal with oversite from the Chief
of Operations and volunteer specialist.
Manage budgets and
set equipment and vehicle servicing as needed with documentation and
regular reports.
Maintain
monthly budget and order facility supplies as approved.
Set up a monthly inventory supply list
order form and will call pick up for drivers.
Manage/lead and
working with volunteers to ensure all custodia and closing procedures are
done daily. This includes keeping CROSS clean inside and out, making sure
floors are cleaned, the volunteer room is clean, garbage is emptied, and
rugs are vacuumed.
Responsible to
make sure the bathrooms are clean and have TP and towels daily.
The Facility Operations Manager is
responsible for all custodial duties.
Run the floor scrubber
daily and train volunteers.
Making
sure the floor scrubber is operational and dirty water is emptied out
daily.
Manage/lead the
shed and storage container inventory.
Oversight for Food Rescue and Shelf Stable Food:
Manage and lead logistics and daily
inventory of food rescue.
Lead, train and work alongside the food
stocking and bagging volunteers in the food shelf training on CROSS’
standard of operations (SOP) and policies. Making sure the food shelf is
stocked, cleaned, and organized, including keeping the meat and shopping
freezers full.
Adjust daily inventory color code
quantity systems as needed based on inventory and update the bagging color
code system. Train the lead team to support this process.
Manage driver’s schedules for food rescue
pickups from the retail stores and donation drive events. This includes
being the backup driver.
Manage and lead what goes to Loaves &
Fishes and the mobile pantries.
Managing the % of outgoing food.
Manage and lead the shelf stable food inventory
along with ordering food when needed and budget approved.
Report the monthly food inventory to
Second Harvest and the Food Group and provide weekly stats for the
Leadership Team meeting.
Manage and lead warehouse volunteer
groups preparing activities for/with the Volunteer Manager weekly.
Provide weekly
needs to the Chief of Operations for food, hygiene, cleaning supplies and
baby drives.
Manage and lead
certified volunteers to use the forklift to move the mixed Gaylords
upstairs to be sorted and move them down and put them on the racks.
Use the
Ballymore and train volunteers to use it to move the racked dry goods down
for the volunteers to fill the shelves daily.
Manage and lead
the sorting volunteers on the mezzanine to ensure all needs are being met,
including special projects like the large TP donations.
Bring boxes of dry goods downstairs
daily and stocking the shelves.
General Warehouse:
·
Train and certify forklift drivers.
·
Work together with the Chief of Operations to determine equipment needed for the warehouse.
·
Rotate Tuesday night shifts providing oversight of the food shelf, lead and manage the small group activities.
·
Oversee and execute a plan for the annual physical inventory with documentation.
·
Attend and participate in the “huddles” delegating daily activities with the Volunteer Manager.
·
Attend the weekly Safety & Maintenance, Leadership Team and Staff Meetings
·
Oversee and develop a plastics disposal program.
·
Prepare and monitor the Salvation Army donations to go out weekly.
·
Oversee garbage disposal and evaluate costs.
·
Oversee the food organics disposal program, making sure the area is clean and well maintained and evaluate costs.
Research new options for this program.
·
Update Super Shelf and signage needs in partnership with the Chief of Operations.
Donations & Drives:
Receive drive
donations and oversee placement of the toys and backpack Gaylord’s for the
Volunteer Manager and Events Community Engagement Coordinator and Director
of Development and Communications to help them set up those programs.
Coordinate with
the staff regarding the drives and “Fill the Truck” events that are
scheduled.
Weekend drives are to be
scheduled for pickup with the Facility Operations Manager or drivers as
needed.
Program Support
Manage logistics of Mobile Pantry programs
Work alongside
the Volunteer Manager regarding any volunteer service projects that would
fall under facility maintenance painting, cleaning windows, scrubbing
carpets, and stocking shelf stable food etc. Be onsite for any weekend
Sunday Serve, Scouting for Food or any other dry goods drives and large
group activities.
Support the logistics of product drives throughout the year in
partnership with the entire staff.
Other
Supports CROSS at parades, events
and community booths as needed.
Attend CROSS scheduled meetings.
Lead
and execute special projects upon request.
Ensure
team members are recognized and provide development opportunities.
Other duties as assigned by the
Executive Director/ Chief of Operations or their assigned staff.
CORE COMPETENCIES :
Leadership in training and managing teams
Positive, non-judgmental communicator
appreciates working in diverse work environments.
Creative, flexible problem solver
Strategic planner for the in/out
volumes of food and products
Motivated self-starter who will take
ownership of this position, get things done and solve problems.
Enjoys hands on work as well as
customer service and delegating to a volunteer work force
MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:
Computer
knowledge and skills – (hardware and software) – Must be proficient in
Microsoft Office Suite
Working knowledge
of Microsoft Outlook calendars and email communication
3 years of
warehouse management experience
PREFERRED:
Ballymore
training
Logistics
training
Forklift Operator
experience
Truck Operator
experience
PHYSICAL REQUIREMENTS:
While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee will need to be able to articulate, hear and be heard across phone lines.
The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Valid state driver’s license, current DOT health card and ability to operate a motor vehicle required.
NOTE:
The statements herein are intended to describe the general nature and level of work performed by the employee, but are not a complete list of responsibilities, duties, and skills required.
Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
“It is the continuing policy of CROSS to be an equal opportunity employer. We will extend equal opportunity to all individuals without regard to race, religion, color, sex (including pregnancy, sexual orientation and gender identity), national origin, disability, age, genetic information, or any other status protected under applicable federal, state, or local laws. Our policy reflects and affirms our commitment to the principles of fair employment and the elimination of all discriminatory practices, and to conform to applicable laws and regulations.
We solicit assistance on these openings and future openings.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.”
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