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Facilities Operations Manager

2 months ago

Rogers, United States Minnesota Council of Nonprofits Full time

CROSS Services is a non-profit 501(c)(3) social services organization. Moreover, we assist local families and individuals in need, with an emphasis on ending hunger through access to healthy food. We serve Rogers, Maple Grove, Osseo, Corcoran, Dayton, and Champlin (West of 169) communities of Minnesota. CROSS Services is supported by community donations and volunteerism. This position description in no way implies these are the only duties to be performed by the employee.

CROSS Services retains the right to change or assign other duties to this position.

Benefits: ·

Health insurance includes medical. ·

Simple IRA up to 3% match for full time ·

11 paid Holidays ·

3 weeks PTO Pay Range: $58-65k To apply, send your resume and cover letter to HR@CROSSservices.org.

Applications received by 7/19/2024 will receive priority.

CROSS JOB DESCRIPTION Job Title:

Facility Operations Manager Department(s):

Facility/ Food Shelf Supervisor:

Chief of Operations FLSA : Exempt PURPOSE OF POSITION: The purpose of the Facility Operations Manager position is to ensure that the facility/property (inside and out) and equipment are kept clean and in good running order along with being responsible for all food rescue/shelf stable products and their flow in and out of the food shelf in an efficient manner.

This will include managing the facility, working with the contractors, purchasing food, keeping the food shelf stocked, data collection, training volunteers, and ensuring great customer service. TIME ALLOTTMENT:

Hours

(6:30-3pm, work every other Tuesday night and special events as needed) 85% In the food shelf supervising volunteers / Forklifting/ Back up driver when drivers are on PTO/ Property Oversight 15% office / Budget Management/ Ordering/ Computer work tracking and running reports weekly & monthly. PRIMARY ACCOUNTABILITIES: Facility Oversight: Maintain a safe, clean, shop-able, and

secure work environment, complying with all federal, state, and local laws. Make sure

entries, walkways and sidewalks are clear and safe for the families. Responsible

that the mezzanine is organized, clean and attractive. Property and

facility maintenance; manage all contractors that may include HVAC, electrical,

Comcast, roof, compressors, lawn and snow removal with oversite from the Chief

of Operations and volunteer specialist. Manage budgets and

set equipment and vehicle servicing as needed with documentation and

regular reports. Maintain

monthly budget and order facility supplies as approved.

Set up a monthly inventory supply list

order form and will call pick up for drivers. Manage/lead and

working with volunteers to ensure all custodia and closing procedures are

done daily. This includes keeping CROSS clean inside and out, making sure

floors are cleaned, the volunteer room is clean, garbage is emptied, and

rugs are vacuumed.

Responsible to

make sure the bathrooms are clean and have TP and towels daily.

The Facility Operations Manager is

responsible for all custodial duties. Run the floor scrubber

daily and train volunteers.

Making

sure the floor scrubber is operational and dirty water is emptied out

daily. Manage/lead the

shed and storage container inventory. Oversight for Food Rescue and Shelf Stable Food: Manage and lead logistics and daily

inventory of food rescue. Lead, train and work alongside the food

stocking and bagging volunteers in the food shelf training on CROSS’

standard of operations (SOP) and policies. Making sure the food shelf is

stocked, cleaned, and organized, including keeping the meat and shopping

freezers full. Adjust daily inventory color code

quantity systems as needed based on inventory and update the bagging color

code system. Train the lead team to support this process. Manage driver’s schedules for food rescue

pickups from the retail stores and donation drive events. This includes

being the backup driver. Manage and lead what goes to Loaves &

Fishes and the mobile pantries.

Managing the % of outgoing food. Manage and lead the shelf stable food inventory

along with ordering food when needed and budget approved. Report the monthly food inventory to

Second Harvest and the Food Group and provide weekly stats for the

Leadership Team meeting. Manage and lead warehouse volunteer

groups preparing activities for/with the Volunteer Manager weekly. Provide weekly

needs to the Chief of Operations for food, hygiene, cleaning supplies and

baby drives. Manage and lead

certified volunteers to use the forklift to move the mixed Gaylords

upstairs to be sorted and move them down and put them on the racks. Use the

Ballymore and train volunteers to use it to move the racked dry goods down

for the volunteers to fill the shelves daily. Manage and lead

the sorting volunteers on the mezzanine to ensure all needs are being met,

including special projects like the large TP donations.

Bring boxes of dry goods downstairs

daily and stocking the shelves. General Warehouse: ·

Train and certify forklift drivers. ·

Work together with the Chief of Operations to determine equipment needed for the warehouse. ·

Rotate Tuesday night shifts providing oversight of the food shelf, lead and manage the small group activities. ·

Oversee and execute a plan for the annual physical inventory with documentation. ·

Attend and participate in the “huddles” delegating daily activities with the Volunteer Manager. ·

Attend the weekly Safety & Maintenance, Leadership Team and Staff Meetings ·

Oversee and develop a plastics disposal program. ·

Prepare and monitor the Salvation Army donations to go out weekly. ·

Oversee garbage disposal and evaluate costs. ·

Oversee the food organics disposal program, making sure the area is clean and well maintained and evaluate costs.

Research new options for this program. ·

Update Super Shelf and signage needs in partnership with the Chief of Operations. Donations & Drives: Receive drive

donations and oversee placement of the toys and backpack Gaylord’s for the

Volunteer Manager and Events Community Engagement Coordinator and Director

of Development and Communications to help them set up those programs. Coordinate with

the staff regarding the drives and “Fill the Truck” events that are

scheduled.

Weekend drives are to be

scheduled for pickup with the Facility Operations Manager or drivers as

needed. Program Support Manage logistics of Mobile Pantry programs Work alongside

the Volunteer Manager regarding any volunteer service projects that would

fall under facility maintenance painting, cleaning windows, scrubbing

carpets, and stocking shelf stable food etc. Be onsite for any weekend

Sunday Serve, Scouting for Food or any other dry goods drives and large

group activities. Support the logistics of product drives throughout the year in

partnership with the entire staff. Other Supports CROSS at parades, events

and community booths as needed. Attend CROSS scheduled meetings. Lead

and execute special projects upon request. Ensure

team members are recognized and provide development opportunities. Other duties as assigned by the

Executive Director/ Chief of Operations or their assigned staff. CORE COMPETENCIES : Leadership in training and managing teams Positive, non-judgmental communicator

appreciates working in diverse work environments. Creative, flexible problem solver Strategic planner for the in/out

volumes of food and products Motivated self-starter who will take

ownership of this position, get things done and solve problems. Enjoys hands on work as well as

customer service and delegating to a volunteer work force MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Computer

knowledge and skills – (hardware and software) – Must be proficient in

Microsoft Office Suite Working knowledge

of Microsoft Outlook calendars and email communication 3 years of

warehouse management experience PREFERRED: Ballymore

training Logistics

training Forklift Operator

experience Truck Operator

experience PHYSICAL REQUIREMENTS:

While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee will need to be able to articulate, hear and be heard across phone lines.

The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Valid state driver’s license, current DOT health card and ability to operate a motor vehicle required. NOTE:

The statements herein are intended to describe the general nature and level of work performed by the employee, but are not a complete list of responsibilities, duties, and skills required.

Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer. “It is the continuing policy of CROSS to be an equal opportunity employer. We will extend equal opportunity to all individuals without regard to race, religion, color, sex (including pregnancy, sexual orientation and gender identity), national origin, disability, age, genetic information, or any other status protected under applicable federal, state, or local laws. Our policy reflects and affirms our commitment to the principles of fair employment and the elimination of all discriminatory practices, and to conform to applicable laws and regulations.

We solicit assistance on these openings and future openings.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.”

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