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Client Service Specialist

2 months ago

Springfield, United States COGENCY GLOBAL INC Full time

Job Description

Cogency Global Inc. Client Service Specialist Springfield, IL Benefits Offered:

401K, Dental, Life, Medical, Vision Full-Time Hours:

M-F 9:00 am – 5:00 pm Are you looking for a company committed to integrity, fairness, and fun? Are you in search of a corporate culture that fosters career development and values work-life balance? Would you like to be a part of a fantastic, growing Springfield team? If you answered yes to these questions, then we have a position you should apply for Client Service Specialist is responsible for: You will be in direct contact with internal clients – processing orders, resolving any issues, request for assistance. The position involves Internal communication and the researchers do not contact the end user/customer. Direct Accesses communication is with the CSS’s only. Perform due diligence online search requests, involving secured transactions, liens, litigation, and/or bankruptcies for corporate and individual names Ability to respond promptly to internal client questions and concerns Helping clients to use Cogency's proprietary applications (training provided) Working with public offices and commercial agents on the client's behalf Reviewing legal documentation – attention to detail is a must. Multi-tasking effectively Excellent customer service skills Proficient in Microsoft Office programs (especially Word, Excel, and Outlook software) Team player equally capable of working independently Great written and verbal communication Associates or bachelor’s degree or equivalent training, education, and experience preferred. Prior secured transaction knowledge is preferred (Other duties may be assigned to meet business needs) About the Company:

Cogency Global Inc. is a professional registered agent company that provides nationwide and international corporate, secured transactions, real property, court, agency, and library services for all industries, including the nonprofit sector. Established in 1980, Cogency Global is qualified to act as a registered agent in all 50 states and the District of Columbia and provides statutory representation and process agent services for tens of thousands of companies across the country. The company also offers registered agent, corporate, and secured transaction services in many other countries throughout the world. With full-service offices in key cities from coast to coast in the U.S. and offices in Hong Kong and the United Kingdom, Cogency Global has become a global resource for its customers.

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