Client Service Representative

2 weeks ago

Springfield, United States Corporation Service Company Full time
Job Description

Are you passionate about delivering exceptional service? Us too.

Client Service Representative

On-Site

Springfield, IL

Monday - Friday

If you've worked in the retail, hospitality, or restaurant industries, you know what it takes to keep customers happy and satisfied. The skills developed in those settings can be easily transferred to make a difference in CSC's professional business-to-business environment as a Customer Service Representative. And there's the added bonus of not having to work nights, weekends, or holidays. These positions come with CSC's competitive benefits-paid time off, medical, dental, and 401(k) plans, just to name a few.

We're hiring Client Service Representatives for our Motor Vehicle team. You'll work directly with our clients (other companies) and teams at CSC to provide solutions that help their business run smoother and smarter. Our client service professionals are empowered to solve customer inquiries and problems quickly and professionally. We provide the training, mentorship, and opportunities for growth. You bring the drive, energy, and commitment to provide world-class service. CSC is a place where you're encouraged and expected to be your best.

We're a company of helpful people teaming up to make a difference in global business and our local communities. Passionate about service quality, giving back to the community, and devoted to continuous improvement, CSC is the business behind business®.

Some of the things you will be doing:
  • Receive inbound and make outbound business customer calls
  • Provide excellent customer service to both internal and external clients
  • Ability to follow up and through with all customer interactions
  • Respond promptly to customer inquiries over the phone or electronically
  • Organize the workflow to meet customers timeframes and demands
  • Recommend process improvements where applicable
  • Data entry of client information, electronic filing and retrieval of documents
  • Navigate quickly between multiple databases quickly and accurately
  • Research and analysis of legal documents
  • Manage customer portfolios
  • Maintaining and growing existing customer business by providing outstanding service and by recognizing and proactively offering appropriate services
What technical skills, experience, and qualifications do you need?
  • Experience working in a call center, customer service, or administrative capacity
  • Energetic self-starter who thrives in a fast-paced, team-oriented environment
  • Attention to detail and accuracy
  • Strong prioritization and time-management skills
  • Flexibility and agility, with the ability to multitask
  • Problem-solving skills
  • Strong computer skills and proficiency in MS Office, Word, and Excel
  • Excellent verbal and written communication skills
  • Salesforce experience a plus
Candidates for this position must be eligible to work without sponsorship.

#LI-SL1

#CSC

#CSCCareers

About Us

CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®

Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.

CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.

CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.

We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,

CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.

We encourage candidates to apply directly to our website and not through third-party sources.

Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.

About the Team

At CSC®, we're always looking ahead, finding ways to improve and anticipate the future needs of our customers. Curiosity fuels our innovation and productivity drives our results. This proactive mindset has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 120 years.

CSC is committed to attracting, developing, and retaining talented people whose personal values align with ours. We empower our employees to bring the right solutions to market to meet customer demand. That is why we are the premier provider of global solutions for more than 180,000 businesses.
  • CSC is a great place to work with smart and dedicated people. We have been voted a Top Workplace every year since 2006 and are a 2022 National Top Workplace.
  • We offer challenging work and career opportunities. Most positions are filled with internal moves and employee referrals.
  • Employees are eligible for an annual success sharing bonus or commission plans based on role and individual performance.
  • CSC offers excellent benefits, including medical, dental, life insurance, and flexible spending and health savings accounts. We also offer you a 401(k) with employer match and profit-sharing, paid time off, tuition reimbursement, and more.
  • Our global standard for our work environments supports current and future technology initiatives through open design, sit-stand workstations, and digital interface points with wireless access throughout the campus. It's an exciting time for us in terms of growth and expansion.

  • Client Service Representative

    5 days ago

    Springfield, Illinois, United States Corporation Service Company Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Client Service Representative. As a key member of our business solutions team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide timely and effective support to...

  • Client Services Representative

    4 months ago

    Springfield, United States AG Financial Full time

    Job DescriptionJob DescriptionClient Services RepresentativeEvery client deserves to receive the very best customer experience possible. With exceptional people skills, the Client Services Representative is driven to provide accurate, efficient client care in the friendliest way imaginable. The candidate is attentive to detail related to the servicing of AGF...

  • Client Service Representative

    3 weeks ago

    Springfield, United States CSC Full time

    Client Service Representative - Account Specialist Any US Location (Onsite or Remote) Monday - Friday, 9am-6pm CST / 7am-4pm PST / 10am-7pm EST People who work well together accomplish amazing things. We are a company of helpful people teaming up to make a difference in global business and our local communities. Passionate about service quality and devoted...

  • Client Service Representative

    7 days ago

    Springfield, Illinois, United States Domino's Franchise Full time

    Job Title: Customer Service RepresentativeDomino's Franchise is seeking dedicated individuals for the role of Customer Service Representative. We offer both Part-Time and Full-Time positions with flexible scheduling options suitable for students and those with other obligations.Availability for evening and weekend shifts is essential.Applicants must be at...

  • Client Service Representative $15.00-$17.00

    2 months ago

    Springfield, United States VCA Animal Hospitals Full time

    VCA Old Marple Animal Hospital is a well-established, multi-doctor, 24-hour emergency/general practice in Springfield, Pennsylvania. Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement your pets health is our top priority and excellent service is...

  • Customer Service Representative

    2 months ago

    Springfield, United States Corporation Service Company Full time

    Job Description Customer Service Representative Springfield, IL Monday - Friday 8:30-5:30pm If you've worked in the retail, hospitality, or restaurant industries, you know what it takes to keep customers happy and satisfied. The skills developed in those settings can be easily transferred to make a difference in CSC's professional business-to-business...

  • Client Service Representative

    2 weeks ago

    Springfield, Virginia, United States GJJ, Inc Full time

    Job OverviewSalary: $13-15Are you ready to be part of an exciting new venture? We are thrilled to introduce our latest center and are seeking enthusiastic individuals to join our team.As a Customer Experience Specialist, you will be instrumental in fostering an inviting atmosphere that ensures our clients leave feeling confident and satisfied. If you have a...

  • Client Support Representative

    2 weeks ago

    Springfield, Massachusetts, United States PS Bank Full time

    Client Support Representative Overview: PS Bank, a reputable financial institution, is currently seeking dedicated individuals to join our dynamic team as Client Support Representatives in our Customer Service Center. We pride ourselves on delivering exceptional service to our valued clients. Key Responsibilities: Address client inquiries by identifying...

  • Client Relations Specialist

    2 weeks ago

    Springfield, Illinois, United States Corporation Service Company Full time

    Position Overview As a Customer Service Representative, you will play a crucial role in ensuring client satisfaction and fostering positive relationships. Key Responsibilities: Handle inbound and outbound communications with business clients. Deliver exceptional service to both internal and external stakeholders. Follow up diligently on all client...

  • Client Relations Representative

    2 weeks ago

    Springfield, Illinois, United States Hertz Full time

    Position Overview:The Client Relations Representative is dedicated to delivering exceptional customer service that fosters satisfaction and loyalty, cultivating an environment where team members are empowered to excel in service delivery.This role is pivotal in ensuring first contact resolution and enhancing the customer interaction experience. The...

  • Client Relations Specialist

    2 weeks ago

    Springfield, Illinois, United States Corporation Service Company Full time

    Position Overview As a Customer Service Representative, you will play a vital role in ensuring client satisfaction and fostering positive relationships with our business partners. Key Responsibilities: Handle incoming and outgoing business communications with professionalism. Deliver exceptional service to both internal teams and external clients. Follow up...

  • Client Support Specialist

    2 weeks ago

    Springfield, Illinois, United States Corporation Service Company Full time

    Position Overview As a Customer Service Representative, you will play a crucial role in enhancing client satisfaction and operational efficiency. Location: Springfield, IL Schedule: Monday - Friday, 8:30 AM - 5:30 PM In this position, you will leverage your experience from retail, hospitality, or food service to excel in a professional business-to-business...

  • Client Service Coordinator

    7 days ago

    Springfield, Virginia, United States Fidelity Power Systems Full time

    Fidelity Power Systems stands as a leading distributor and service provider of Kohler products in the mid-Atlantic area. We specialize in delivering commercial, industrial, and residential emergency power solutions, including standby generators, paralleling switchgear, and automatic transfer switches. Due to our ongoing expansion and success, we are seeking...

  • Customer Service Representative

    15 hours ago

    Springfield, Illinois, United States Hertz Full time

    Job Description:Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled and experienced Customer Service Representative to join our team at Hertz. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring their satisfaction and retention.Key...

  • Client Service Specialist

    3 months ago

    Springfield, United States Prime Capital Investment Advisors Full time

    We are seeking a motivated Client Service Specialist to join our rapidly growing wealth management practice in our Springfield, MO Market. We are a financial services firm that truly cares about its clients, advisors, and associates. Our firm inspires people to achieve their life’s ambitions and we are looking for people with the drive, enthusiasm,...

  • Customer Service Representative for Private Client Sales

    2 days ago

    Springfield, Illinois, United States Aurora Enterprises Full time

    Aurora Enterprises is seeking a highly skilled and experienced Sales Representative to join our team in Frankfurt am Main. As a Sales Representative, you will be responsible for processing ticket orders, issuing and sending paper tickets and eTickets, and handling ticket complaints and payment returns.Key Responsibilities:Process ticket orders in the...

  • Customer Service Representative

    3 weeks ago

    Springfield, United States CSC Full time

    Customer Service Representative Location: Springfield, IL Schedule: Monday - Friday 8:30-5:30pm If you’ve worked in the retail, hospitality, or restaurant industries, you know what it takes to keep customers happy and satisfied. The skills developed in those settings can be easily transferred to make a difference in CSC’s professional...

  • Food Service Representative

    7 days ago

    Springfield, Illinois, United States Prime Inc Full time

    OverviewWe are seeking a talented and enthusiastic individual to join our team at Prime Inc as a Food Service Representative. In this role, you will have the opportunity to work in a fast-paced environment and provide exceptional customer service to our clients.Key Responsibilities:Prepare and serve food and beverages to clients in a timely and efficient...

  • Customer Service Representative

    3 weeks ago

    Springfield, United States Securitybk Full time

    All Jobs > Customer Service Representative - Teller Customer Service Representative - Teller Springfield Security Bank, SB is the only mutual savings bank located in Springfield, Illinois and has been servicing the community for over 144 years. Security Banks mission is to promote the financial health and prosperity of our bank, depositors, employees, and...

  • Insurance Customer Service Representative

    3 days ago

    Springfield, Oregon, United States BILL CAVINEE INSURANCE Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Insurance Customer Service Representative to join our team at Bill Cavinee Allstate Insurance in Springfield. As an Insurance Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met, and providing them with...