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Client Support Specialist
2 months ago
POSITION OVERVIEW:
This role is integral to the daily functions of the Customer Service Division, serving as the primary contact for clients and stakeholders.
KEY RESPONSIBILITIES:
1. Facilitate effective communication between clients and the organization.
2. Address inquiries and resolve issues promptly to ensure customer satisfaction.
3. Collaborate with various departments to enhance service delivery.
4. Maintain accurate records of customer interactions and transactions.
QUALIFICATIONS:
1. Strong interpersonal and communication skills.
2. Ability to manage multiple tasks in a fast-paced environment.
3. Proficiency in relevant software and tools.
WORK ENVIRONMENT:
This position operates within a professional office setting, emphasizing teamwork and collaboration to achieve organizational goals.
