Guest Services Representative
2 months ago
** Guest Services Representative (part-time) - Dayton Mall**
**Job Category****:** Customer Service **Requisition Number****:** GUEST002471 Showing 1 location **Job Details**
**Description**
**Overview**
This position works closely with the Marketing Director to enhance the malls overall success through the implementation of mall marketing programs, community events, retailer relations and sponsorships. This position will also offer administrative support for the mall office.
**Essential Functions**
**Marketing**
* Assists in the creation, implementation and execution of community events
* Helps maintain property website, social media communications, and collateral material
* Works closely with tenants to obtain feedback, including sales and retailer quotes, after mall events and/or promotions
* Assists in planning all marketing related meetings, including meetings with retailers, security/housekeeping staff, prospective clients, etc.
* Develops and maintains a Calendar of Events for the property and distributes to the tenants
* Works with Marketing Director to ensure all seasonal signage and messaging is up to date, and in the correct locations in mall
* Assists with all marketing related programs, including KidX, special events, etc.
* Create Proof of Performance recaps after all mall events
* Assists with ordering, installing and setting up holiday dcor
* Works with Marketing Director to make changes/updates to all mall directories and signage
* Works with retailers to encourage participation in mall events
**Administrative**
* Executes administrative support for the mall office
* Assists members of mall management team with daily administrative tasks
* Assists with answering main office telephone, transfers calls to appropriate parties, and takes messages
* Assists and directs all mall contractors and visitors as needed
* Regular, predictable attendance
* Ability to work in stressful environment
* Ability to work peacefully with co-workers
* Punctuality
* Performs all other duties as assigned
**Skills and Abilities**
* Good computer skills
* Strong organization skills
* Strong verbal and written communication skills
* Proficient in Microsoft Word, Excel, Outlook and PowerPoint
* Ability to deal effective with customers, contractors, tenants, and the public
**Qualifications, Education and Experience**
* 13 years administrative experience in customer service, event planning or retail position
Washington Prime Group offers:
* On-going learning opportunities within a rewarding work environment
* Career experiences that can span different WPG departments and functions with opportunities for personal and professional growth
**Qualifications**
**Skills**
**Behaviors**
**:**
**Motivations**
**:**
**Education**
**Required**
High School or better.
**Experience**
**Licenses & Certifications**
-
Guest Services Representative
2 weeks ago
Dayton, Ohio, United States Springhill Suites Marriott Full timeJoin Our Team at SpringHill Suites Marriott! Position: Full-Time Guest Services Representative Compensation: Starting at $15.00 per hour, negotiable based on relevant hotel experience. About the Role:As a Guest Services Representative, you will play a crucial role in enhancing the guest experience at our hotel. You will serve as a representative of our...
-
Guest Services Representative
1 week ago
Dayton, Ohio, United States Image Hotel Management Full timeGuest Services Representative RoleWe are in search of a welcoming and enthusiastic guest services representative to become a part of our team at Image Hotel Management. We value individuals who are committed to delivering outstanding customer service and thrive in a collaborative environment.We offer both full-time and part-time opportunities with 8-hour...
-
Guest Services Representative
2 weeks ago
Dayton, United States Middletown Management Inc Full time $13 - $15Job DescriptionJob DescriptionJOB TITLE: Guest Services RepresentativeDEPARTMENT: RoomsSUPERVISOR TITLE: Front DeskSupervisor/General ManagerJob Description/Summary: Responsible for attending to the needs ofguests, especially during check-in and check-out.ESSENTIAL JOB FUNCTIONS:· Checking hotel guestIn/out of the hotel.· Providing information toguests...
-
Guest Service Representative
3 months ago
Dayton, United States Nothing Bundt Cakes Full timeAt Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll...
-
Guest Service Rep
3 weeks ago
Dayton, United States Strand Hospitality Services Full timeJoin the Hope Hotel & Richard C. Holbrooke Conference Center, a Strand Hospitality managed hotel! We offer competitive pay and benefits for our valued employees! Full time Strand Hospitality associates have the option to enroll in Aetna medical, dental, and vision plans. You also receive paid time off, paid basic life and AD&D insurance and the option to...
-
Guest Service Rep
4 weeks ago
Dayton, United States Strand Hospitality Services Full timeDescription Join the Hope Hotel & Richard C. Holbrooke Conference Center, a Strand Hospitality managed hotel! We offer competitive pay and benefits for our valued employees! Full time Strand Hospitality associates have the option to enroll in Aetna medical, dental, and vision plans. You also receive paid time off, paid basic life and AD&D insurance and the...
-
Dayton, United States James Free Jewelers Full time $16 - $18Guest Services RepresentativeJames Free Jewelers3100 Far Hills Ave, Dayton, OH 45429 APPLICANTS SHOULD NOT CALLJames Free Jewelers, a family-owned, nationally renowned jeweler, is currently seeking an energetic and motivated Guest Services Representative who embodies our values of Integrity, Pride, Honor, and Commitment. to create exceptional buying...
-
Guest Services Representative
1 week ago
Dayton, Ohio, United States Innvite Hospitality Full timePosition OverviewWelcome to Innvite HospitalityWe are seeking an enthusiastic individual eager to explore the hospitality sector. This role offers a unique opportunity for career advancement into management positions. Comprehensive training will be provided across various aspects of the role. Experience gained in this position can open doors to opportunities...
-
Guest Services Representative
1 week ago
Dayton, Ohio, United States Innvite Hospitality Full timePosition OverviewWelcome to Innvite HospitalityWe are seeking an enthusiastic individual eager to explore the hospitality sector. This role offers a pathway to career advancement into management positions. Comprehensive training will be provided across various aspects of the job. Experience gained in this role can open doors to opportunities in hotels...
-
Host/Hostess - Guest Services Representative
2 days ago
Dayton, Ohio, United States RMH Franchise Corporation Full time**Job Summary**The Host/Hostess is a vital member of our restaurant team, responsible for providing exceptional guest service and ensuring a positive dining experience for all patrons. As a Host/Hostess, you will be the first point of contact for guests, setting the tone for their visit and creating a warm and welcoming atmosphere.**Key...
-
Guest Service Agent
3 months ago
Dayton, United States Drury Hotels Company, LLC Full timeProperty Location: 6616 Miller Lane - Dayton, Ohio 45414 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much. More. Just as our guests...
-
Guest Services Supervisor
2 weeks ago
Dayton, Ohio, United States Shaner Hotel Group Full timeJob OverviewAvailability to work a flexible schedule, including weekends, holidays, and varied shifts.Comprehensive knowledge of hotel amenities, room categories, pricing, availability, and guest arrivals/departures.Address guest concerns to ensure a high level of satisfaction.Support team members in their roles to guarantee exceptional service to...
-
Guest Services Supervisor
2 weeks ago
Dayton, Ohio, United States Shaner Hotel Group Full timeJob OverviewAvailability to work a flexible schedule, including weekends, holidays, and varied shifts.Possess comprehensive knowledge of hotel amenities, room categories, pricing, availability, and expected guest arrivals/departures.Address guest concerns to ensure satisfaction.Support team members in their roles to guarantee exceptional service to...
-
Guest Services Supervisor
1 week ago
Dayton, Ohio, United States Shaner Hotel Group Full timeJob OverviewAvailability for a flexible work schedule, including weekends, holidays, and varied shifts is essential.Possess comprehensive knowledge of hotel amenities, room categories, pricing, availability, and guest check-in/check-out procedures.Address guest concerns promptly to ensure a high level of satisfaction.Support team members in their roles to...
-
Guest Service Agent
3 months ago
Dayton, United States Dayton Residence Inn by Marriott Full timeJob DescriptionJob DescriptionGuest Service Agent/Front Desk Agent 2nd ShiftDo you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunitiesEmployee discountsCompetitive...
-
Guest Services Supervisor
2 weeks ago
Dayton, Ohio, United States Image Hotel Management Full timePosition OverviewFull-time position with a minimum of 45 hours per week.We are seeking a dedicated individual to oversee front office operations and ensure exceptional guest experiences.Key ResponsibilitiesDeliver outstanding guest service while effectively resolving issues.Exhibit excellent communication skills, both verbal and written.Manage all aspects of...
-
Guest Service Server
1 week ago
Dayton, Ohio, United States Shaner Hotel Group Full timeJob OverviewAs a key member of our team, you will be responsible for providing exceptional service to our guests in a dynamic and fast-paced environment. Your role will involve:Adapting to a flexible work schedule, including weekends and holidays.Ensuring adherence to all operational protocols set forth by the Food and Beverage Department.Upholding food and...
-
Guest Services Supervisor
2 weeks ago
Dayton, Ohio, United States Image Hotel Management Full timePosition OverviewThis is a full-time role requiring a minimum of 45 hours per week.Key Responsibilities:Deliver outstanding service to guests while effectively resolving any issues that arise.Exhibit excellent verbal communication and telephone etiquette.Manage all aspects of guest check-ins, check-outs, room assignments, and requests for room changes.Handle...
-
Guest Services Supervisor
1 week ago
Dayton, Ohio, United States Image Hotel Management Full timePosition OverviewThis is a full-time role requiring a minimum of 45 hours per week.Key Responsibilities:Deliver outstanding service to guests while effectively resolving any issues that arise.Exhibit excellent verbal communication and telephone etiquette.Manage all aspects of guest check-ins, check-outs, room assignments, and any room change requests.Handle,...
-
Customer Service Representative
9 hours ago
Dayton, Ohio, United States Planet Fitness Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative at Planet Fitness. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members, prospective members, and guests.Key ResponsibilitiesCustomer Service: Greet members,...