Patient Services Representative, Multispecialty
4 weeks ago
Description: About Us With energy and purpose, Cooley Dickinson Health Care, an affiliate of Mass General Brigham, is advancing health care in western Massachusetts. With a broad network of providers and facilities serving the Pioneer Valley, our services span a spectrum of medical and surgical needs, diagnostic care, rehabilitation, social work, behavioral health, and other critical needs of the community. The Cooley Dickinson culture is built on living the values of our organization. Every employee is valued, no matter what professional function. Come work where you can make a difference every day, with opportunities for growth and development, in a great place to call home What Matters to Us We are constantly aiming to improve access for patients and to meet the evolving health care needs of the communities we serve. Primary care is all about relationship-building We pride ourselves on our compassionate, family-focused approach. We really get to know our patients to ensure that they are receiving exceptional, personalized care in a comfortable, friendly atmosphere. Are you ready to bring your talent to this practice and join us in moving health care forward? Location This position is located onsite at 22 Atwood Drive, Northampton, MA. This multi-specialty medical office building is a part of Cooley Dickinson’s Atwood Health Center, a spacious facility with a variety of Cooley Dickinson services and serves as a one-stop health and wellness destination. While working at 22 Atwood, you will be able to support a variety of offices/specialties, including but not limited to: Women’s Health, the Diabetes Center, Infectious Diseases, Family Medicine, Rheumatology, Endocrinology, Geriatrics, Podiatry, Spine Medicine, and Integrated Behavioral Health. Role Overview We are seeking a full-time, 40-hour Patient Services Representative (PSR) to serve as the face of our medical group and play a key role in managing the patient experience on the reception/administrative support side. Job functions will include a blend of check-in/check-out, managing phones, and administrative support, which will rotate on a weekly basis. We are looking for well-rounded customer service professionals who can multi-task, prioritize, and thrive in a high-volume outpatient setting The schedule consists of 4,10-hour days (Monday through Friday) from 7:30am to 6:00pm.Qualifications: Qualifications Whether you are seeking to gain more experience in the healthcare industry or a proven healthcare professional seeking a new challenge, the Patient Services Representative role is the opportunity for you. When hiring, we look for candidates who not only possess relevant skills, but also positive attitudes and genuine passion for the work. High school diploma or equivalent required Familiarity with insurance payers preferred Minimum of six (6) months reception or customer service experience required, preferably in a health care setting Demonstrated knowledge of medical terminology preferred EEO Statement Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.Primary Location MA-Northampton-CDH Atwood Medical BuildingWork Locations CDH Atwood Medical Building 8 Atwood Drive Northampton 01060Administrative SupportJob Administrative SupportOrganization Cooley Dickinson Medical Group (CDP)Schedule Full-timeStandard Hours 40Shift Day JobEmployee RegularJob Posting Oct 18, 2024
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Patient Services Representative, Multispecialty
4 weeks ago
Northampton, Massachusetts, United States Mass General Brigham Full timeAbout UsCooley Dickinson Health Care, an affiliate of Mass General Brigham, is a leading healthcare provider in western Massachusetts. Our mission is to deliver exceptional patient care and advance healthcare in our community.Job SummaryWe are seeking a full-time Patient Services Representative to serve as the face of our medical group. This role will play a...
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Northampton, Massachusetts, United States Mass General Brigham Full timeAbout UsCooley Dickinson Health Care, an affiliate of Mass General Brigham, is a leading healthcare provider in western Massachusetts. Our mission is to advance healthcare in the Pioneer Valley by delivering high-quality, patient-centered care.The RoleWe are seeking a full-time Patient Services Representative to support our OBGYN and Midwifery department....
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Northampton, Massachusetts, United States Mass General Brigham Full timeAbout UsCooley Dickinson Health Care, an affiliate of Mass General Brigham, is a leading healthcare provider in western Massachusetts. Our mission is to advance healthcare in the region, providing comprehensive and sensitive services to our patients.We are committed to delivering exceptional patient care, with a focus on innovation, quality, and compassion....
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Northampton, United States Mass General Brigham Full timeDescription: About Us With energy and purpose, Cooley Dickinson Health Care, an affiliate of Mass General Brigham, is advancing health care in western Massachusetts. With a broad network of providers and facilities serving the Pioneer Valley, our services span a spectrum of medical and surgical needs, diagnostic care, rehabilitation, social work,...
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Northampton, Massachusetts, United States Mass General Brigham Full timeAbout UsCooley Dickinson Health Care, an affiliate of Mass General Brigham, is dedicated to advancing healthcare in western Massachusetts. Our comprehensive network of providers and facilities serves the Pioneer Valley, offering a range of medical and surgical services, diagnostic care, rehabilitation, social work, behavioral health, and other critical...
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Northampton, United States Mass General Brigham Full timeDescription: About Us With energy and purpose, Cooley Dickinson Health Care, an affiliate of Mass General Brigham, is advancing health care in western Massachusetts. With a broad network of providers and facilities serving the Pioneer Valley, our services span a spectrum of medical and surgical needs, diagnostic care, rehabilitation, social work, behavioral...
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