Patient Services Representative, OBGYN and Midwifery Specialist
4 days ago
About Us
Cooley Dickinson Health Care, an affiliate of Mass General Brigham, is dedicated to advancing healthcare in western Massachusetts. Our comprehensive network of providers and facilities serves the Pioneer Valley, offering a range of medical and surgical services, diagnostic care, rehabilitation, social work, behavioral health, and other critical community needs.
Our Team
At Cooley Dickinson Medical Group ObGyn & Midwifery, we provide personalized and sensitive healthcare services tailored to each patient's unique needs. Our team is committed to moving healthcare forward in the Pioneer Valley, offering a full spectrum of services, including pregnancy, childbirth, and midwifery services, as well as comprehensive gynecology care and breast health services.
Our Services
- Adolescent GYN Health/First GYN exam
- Childbirth Center
- Care for trans men, genderqueer, and gender-nonconforming individuals
- Contraceptive Management (birth control)
- Fertility counseling and treatment, intrauterine insemination, reproductive health
- Gynecology
- Mammography
- Menopause Care
- Midwifery Services
- Minimally Invasive Surgery
- Obstetrics (pregnancy care)
- Osteoporosis Care (bone health)
- Pelvic Floor disorders
- Reproductive Endocrinology
- STI/sexually transmitted infections
- Urinary Incontinence (loss of bladder control)
- Vaginal/Vulvar diseases and disorders
Job Overview
We are seeking a full-time Patient Services Representative to support our practice onsite. The schedule consists of 4, 10-hour days (Monday through Friday) from 7:30am to 6:00pm. The PSR serves as the face of our medical group, managing the patient experience on the reception/administrative support side. This role is primarily focused on answering phones with a mix of administration support.
Qualifications
- High school diploma or equivalent required
- Familiarity with insurance payers preferred
- Minimum of six (6) months reception or customer service experience required, preferably in a healthcare setting
- Demonstrated knowledge of medical terminology preferred
Equal Opportunity Employer
Mass General Brigham is an Equal Opportunity Employer. We value diversity and inclusion, and we are committed to creating a workplace that is welcoming and inclusive for all employees and patients. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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Northampton, Massachusetts, United States Mass General Brigham Full timeAbout UsCooley Dickinson Health Care, an affiliate of Mass General Brigham, is a leading healthcare provider in western Massachusetts. Our mission is to advance healthcare in the Pioneer Valley by delivering high-quality, patient-centered care.The RoleWe are seeking a full-time Patient Services Representative to support our OBGYN and Midwifery department....
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Northampton, Massachusetts, United States Mass General Brigham Full timeAbout UsCooley Dickinson Health Care, an affiliate of Mass General Brigham, is a leading healthcare provider in western Massachusetts. Our mission is to advance healthcare in the region, providing comprehensive and sensitive services to our patients.We are committed to delivering exceptional patient care, with a focus on innovation, quality, and compassion....
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Northampton, Massachusetts, United States Mass General Brigham Full time{"title": "Patient Services Representative", "description": "We are seeking a highly skilled and customer-focused Patient Services Representative to join our team at Cooley Dickinson Medical Group ObGyn & Midwifery. As a key member of our front-line staff, you will play a vital role in delivering exceptional patient care and ensuring a positive experience...
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