Patient Services Representative, OBGYN and Midwifery

1 day ago


Northampton, United States Mass General Brigham Full time

Description: About Us With energy and purpose, Cooley Dickinson Health Care, an affiliate of Mass General Brigham, is advancing health care in western Massachusetts. With a broad network of providers and facilities serving the Pioneer Valley, our services span a spectrum of medical and surgical needs, diagnostic care, rehabilitation, social work, behavioral health, and other critical needs of the community. The Cooley Dickinson culture is built on living the values of our organization. Every employee is valued, no matter what professional function. Come work where you can make a difference every day, with opportunities for growth and development, in a great place to call home Our Team Comprehensive and sensitive health care as unique as you: That’s what you’ll find at Cooley Dickinson Medical Group ObGyn & Midwifery, no matter your stage of life or state of health. We’re dedicated to moving health care forward in the Pioneer Valley with a full range of services, including pregnancy, childbirth and midwifery services as well as comprehensive gynecology care and breast health services. Our programs and services include: Adolescent GYN Health/First GYN exam Childbirth Center Care for trans men, genderqueer and gender-nonconforming individuals Contraceptive Management (birth control) Fertility counseling and treatment, intrauterine insemination, reproductive health Gynecology Mammography Menopause Care Midwifery Services Minimally Invasive Surgery Obstetrics (pregnancy care) Osteoporosis Care (bone health) Pelvic Floor disorders Reproductive Endocrinology STI/sexually transmitted infections Urinary Incontinence (loss of bladder control) Vaginal/Vulvar diseases and disorders Role Overview We are seeking a full-time, 40-hour Patient Services Representative (PSR) to support the practice onsite. The schedule consists of 4,10-hour days (Monday through Friday) from 7:30am to 6:00pm. The PSR serves as the face of our medical group and plays a key role in managing the patient experience on the reception/administrative support side. This role is primarily focused on answering phones with a mix of administration support as well We are looking for well-rounded customer service professionals who can multi-task, prioritize, and thrive in a high-volume outpatient setting Location This specialty has offices in 3 locations: 22 Atwood Drive, Northampton 10 Denniston Place, Northampton 170 University Drive, Amherst This role will predominantly be based out of the 22 Atwood Drive office. However, employees must be able and willing to commute to our other locations for training/precepting purposes and during times of fluctuating staffing shortages (for cross-coverage purposes).Qualifications: Qualifications Whether you are seeking to gain more experience in the healthcare industry or a proven healthcare professional seeking a new challenge, the Patient Services Representative role is the opportunity for you. When hiring, we look for candidates who not only possess relevant skills, but also positive attitudes and genuine passion for the work. High school diploma or equivalent required Familiarity with insurance payers preferred Minimum of six (6) months reception or customer service experience required, preferably in a health care setting Demonstrated knowledge of medical terminology preferred EEO Statement Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.Primary Location MA-Northampton-CDP Atwood Medical BldgWork Locations CDP Atwood Medical Bldg 22 Atwood Drive Northampton 01060Administrative SupportJob Administrative SupportOrganization Cooley Dickinson Medical Group (CDP)Schedule Full-timeStandard Hours 40Shift Day JobEmployee RegularJob Posting Oct 15, 2024



  • Northampton, Massachusetts, United States Mass General Brigham Full time

    {"title": "Patient Services Representative", "description": "We are seeking a highly skilled and customer-focused Patient Services Representative to join our team at Cooley Dickinson Medical Group ObGyn & Midwifery. As a key member of our front-line staff, you will play a vital role in delivering exceptional patient care and ensuring a positive experience...


  • Northampton, Massachusetts, United States Mass General Brigham Full time

    About Our TeamWe are a dynamic healthcare organization dedicated to providing exceptional patient care and services. Our team of professionals is committed to delivering high-quality, patient-centered care in a supportive and inclusive environment.Job SummaryWe are seeking a highly skilled and compassionate Patient Services Representative to join our team....


  • Northampton, United States Mass General Brigham Full time

    Mass General Brigham is seeking a Physical Therapy Assistant for a job in Northampton, Massachusetts.Job Description & RequirementsSpecialty: Physical Therapy AssistantDiscipline: TherapyDuration: Ongoing40 hours per weekShift: 8 hours, daysEmployment Type: StaffAt Mass General Brigham, we believe in recognizing and rewarding the unique value each team...


  • Northampton, Massachusetts, United States Mass General Brigham Full time

    About UsCooley Dickinson Health Care, an affiliate of Mass General Brigham, is a leading healthcare provider in western Massachusetts. Our mission is to deliver exceptional patient care and advance healthcare in our community.Job SummaryWe are seeking a full-time Patient Services Representative to serve as the face of our medical group. As a key member of...


  • Northampton, Massachusetts, United States Mass General Brigham Full time

    About Us With energy and purpose, Cooley Dickinson Health Care, an affiliate of Mass General Brigham, is advancing health care in western Massachusetts.We are a leading healthcare provider in the Pioneer Valley, offering a range of services including Patient Services, Behavioral Health, and more.Our team is dedicated to delivering exceptional patient care...


  • Northampton, United States Dental Care Alliance Full time

    Overview We are looking for a Patient Service Representative in Northampton, Massachusetts to join our clinical team by providing a high level of patient service and satisfaction while operating in a team-based environment. This person will be a support person to all of the staff members and patients in his/her office.  They will answer phones, handle...


  • Northampton, United States Dental Care Alliance Full time

    Overview: We are looking for a Patient Service Representative in Northampton, Massachusetts to join our clinical team by providing a high level of patient service and satisfaction while operating in a team-based environment. This person will be a support person to all of the staff members and patients in his/her office. They will answer phones, handle...


  • Northampton, United States Mass General Brigham Full time

    About Us With energy and purpose, Cooley Dickinson Health Care, an affiliate of Mass General Brigham, is advancing health care in western Massachusetts. With a broad network of providers and facilities serving the Pioneer Valley, our services span a Patient Services, Behavioral Health, Representative, Patient, Customer Service, Healthcare


  • Northampton, United States Mass General Brigham Full time

    Description: About Us With energy and purpose, Cooley Dickinson Health Care, an affiliate of Mass General Brigham, is advancing health care in western Massachusetts. With a broad network of providers and facilities serving the Pioneer Valley, our services span a spectrum of medical and surgical needs, diagnostic care, rehabilitation, social work,...


  • Northampton, United States Mass General Brigham Full time

    Description: About Us With energy and purpose, Cooley Dickinson Health Care, an affiliate of Mass General Brigham, is advancing health care in western Massachusetts. With a broad network of providers and facilities serving the Pioneer Valley, our services span a spectrum of medical and surgical needs, diagnostic care, rehabilitation, social work, behavioral...


  • Northampton, Massachusetts, United States Dental Care Alliance Full time

    Job Title: Patient Service RepresentativeWe are seeking a highly skilled Patient Service Representative to join our clinical team at Dental Care Alliance. As a key member of our team, you will provide exceptional patient service and satisfaction while operating in a team-based environment.Responsibilities:Provide exceptional customer service to patients and...


  • Northampton, Massachusetts, United States Dental Care Alliance Full time

    {"title": "Patient Service Representative", "description": "OverviewWe are seeking a highly skilled Patient Service Representative to provide exceptional patient service and satisfaction in our clinical team. This individual will be a key support person to all staff members and patients in their office, handling phone calls, patient inquiries, appointments,...


  • Northampton, United States Mass General Brigham Full time

    Description: About Us With energy and purpose, Cooley Dickinson Health Care, an affiliate of Mass General Brigham, is advancing health care in western Massachusetts. With a broad network of providers and facilities serving the Pioneer Valley, our services span a spectrum of medical and surgical needs, diagnostic care, rehabilitation, social work, behavioral...


  • Northampton, Massachusetts, United States Dental Care Alliance Full time

    {"h1": "Patient Service Representative", "h2": "Overview", "p": "At Dental Care Alliance, we are seeking a highly skilled Patient Service Representative to provide exceptional patient service and satisfaction in a team-based environment. This individual will be a key support person to all staff members and patients, ensuring a seamless experience from...


  • Northampton, United States Mass General Brigham Full time

    Description: About Us With energy and purpose, Cooley Dickinson Health Care, an affiliate of Mass General Brigham, is advancing health care in western Massachusetts. With a broad network of providers and facilities serving the Pioneer Valley, our services span a spectrum of medical and surgical needs, diagnostic care, rehabilitation, social work, behavioral...


  • Northampton, Massachusetts, United States Travelex Currency Services Inc. Full time

    About the RoleWe are seeking a skilled and customer-focused individual to join our team as a Travel Services Representative. As a key member of our team, you will play a vital role in providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide expert advice and guidance on Travelex products and services to customersBuild...


  • Northampton, Massachusetts, United States Dental Care Alliance Full time

    OverviewWe are seeking a highly skilled Patient Service Representative to provide exceptional patient service and satisfaction in our clinical team. This individual will be a key support person to staff members and patients, ensuring a seamless experience in our office.Responsibilities:Customer Service: Greet patients, acknowledge their presence, and provide...


  • Northampton, United States Geodis Full time

    GEODIS - JobID: 7EAAE9907CFC73977E96D7BBFFA8BD38 [Customer Service Representative] As a Customer Service Representative at GEODIS, you'll: Interact with customers by phone, email, or in person and receive orders or changes in service; Adjust complaints concerning billing or service rendered; Process and input all customer orders and receipts; Coordinate...

  • Nurse Specialist

    3 weeks ago


    Northampton, Massachusetts, United States Mass General Brigham Full time

    Job Title: Registered Nurse - OB/GYN DepartmentWe are seeking a skilled and compassionate Registered Nurse to join our OB/GYN department at Mass General Brigham. As a key member of our team, you will provide high-quality patient care and support our mission to advance healthcare in western Massachusetts.About the Role:Provide direct patient care and support...


  • Northampton, Massachusetts, United States GEODIS Group Full time

    {"**Job Title:** **Customer Service Representative****Job Summary:**We are seeking a highly skilled Customer Service Representative to join our team at GEODIS Group. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues in a timely and...