Business Development Executive

2 months ago

Kennedy Space Center, United States Fresha Full time

About FreshaFresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide.Fresha is used by 110,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date. The company is headquartered in London, United Kingdom, with global offices located in New York City, Orlando, Vancouver, Sydney, Amsterdam, Dubai, Paris, Madrid, Warsaw and Pristina.Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive subscription-free business software and financial technology solutions.Fresha's ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.Role OverviewGiven our exciting and progressive growth plans, we are looking for an exceptional to come and join our global business.Reporting directly to the Head of Sales and collaborating closely with our Commercial Team and potential partners in the beauty and wellness industry, you will be responsible for managing a blend of inbound lead activity and outbound prospecting. Your role will involve qualifying and developing prospects into partners through active engagement, including the use of creative follow-up communications.This is a great opportunity for someone looking to work in a fast-paced and changing environment, is a problem solver, enjoys a challenge and wants to make an impact. To foster a collaborative environment that thrives on face-to-face interactions and teamwork, all Fresha employees work from the office four days per week, with the flexibility to work remotely one day each week. The Orlando office address: 333 S Garland Ave, Orlando, FL 32801What you will be doingCollaboration Work closely with other departments to ensure a seamless partner experienceInbound/Outbound Sales Consistently achieve sales targets and KPI'sManage new sales opportunities through inbound lead follow-up via calls/emailsSource new sales opportunities through cold callingConsult partners to get them active onto the Fresha platform, educate them on the system and the benefits of onboarding packagesPerform cost-benefit and needs analysis with existing/potential Partners in order to align our solutions to their needs and business objectivesCommunication Build good relationships with partners and all colleagues across the commercial teamsProvide feedback to management about ongoing trends in the industryEstablish and maintain positive Partner relationshipsWork closely with other departments to ensure a seamless Partner experienceOrganization Record all activity and maintain accurate contact records in our CRM (HubSpot)Ensure that all Inbound partners are assigned to the relevant B2B workflowsContact 100% of qualified inbound leads in a timely manner, and document all call outcomes in the CRMThis list is not exhaustive and there may be other activities you are required to deliver. What we are looking forSkills, experience & qualifications:You have 1-2 years of solid B2B sales experience (SaaS experience a major advantage)You are driven, results oriented and have a fantastic work ethicYou can think on your feet and problem solve on the flyYou bring high energy and a positive attitudeYou are naturally curious and have a desire to continuously grow and developYou are organized: can multitask, prioritize, and manage time effectivelyExcellent written and verbal communication, presentation, and interpersonal skillsStrong sense of initiative customer service orientationYou are self motivated, take initiative, and are comfortable working in a dynamic, fast paced environmentExperience with Saas online marketplaces, or payment platforms is highly desirableA keen interest in Beauty and Wellness industry is essentialAt Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role.Interview ProcessScreen Call - Video-call with Talent Team - 30 minutes1st Stage - Video-call/in-person with (Head of Sales) 45 minutesFinal Stage - Video-call/in-person with (Head of Sales & CCO) 60 minutesWe aim to complete the entire interview process and deliver feedback within 2-4 weeks. Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframeInclusive workforce At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.We do not discriminate based on race, color, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.

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