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Sr Compliance Analyst

2 months ago

Greenville, United States NewRez LLC Full time

Also doing business as Shellpoint Mortgage Servicing 1100 Virginia Drive, Suite 125 Fort Washington PA 19034 Doing business as Newrez Mortgage in the states of Arkansas and Texas. Website approval pending with the New York Department of Financial Services. Sr Compliance Analyst - Servicing (Onsite) page is loaded

Sr Compliance Analyst - Servicing (Onsite)

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locations

SC, Greenville

time type

Full time

posted on

Posted Yesterday

job requisition id

R5612

Who we are Shellpoint Mortgage Servicing (SMS) is one of America’s top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or “service”) their loan portfolios, which means that we collect homeowners’ mortgage payments, pay their tax and insurance bills, and help homeowners in default to get current.

Primary Function The Sr Compliance Analyst – Servicing assists the Compliance department in the identification and remediation of risk as it relates to mortgage servicing compliance matters including assisting with Exam Management, Internal Audit, Investor or Third-Party review responses, rebuttals, and remediation projects. Principal Duties Develops and maintains working knowledge and understanding of all federal and state consumer protection laws, mortgage regulations and policies, Fair Servicing, Home Mortgage Protection Act (HPA) and, as it pertains to ECOA and Fair Servicing, Unfair and Deceptive Abusive Acts or Practices (UDAAP)

Assists with internal as well as external audit remediation activities and compliance reviews

Conduct reviews of mortgage servicing compliance matters by evaluating trends, conducting root cause analyses, and assisting process owners in the correction of identified errors

Monitor the compliance portal and ensure tickets are responded to in a timely manner

Develops, tests, and implements short-term and long-term mortgage compliance review policies, procedures, and test plans to improve servicing compliance

Develops and maintains working knowledge and understanding of the interest on escrow, late charge, and various fee programming for all servicing compliance related fees

Performs compliance testing of servicing compliance policy and implementation procedure for data collection and reporting

Provide oversight and monitoring of business processes and controls related to mortgage servicing and work with other departments to ensure errors identified are corrected timely

Education and Experience Requirements BS/BA degree

5-7 years of experience in the mortgage industry in a compliance related capacity

Strong understanding of mortgage documentation and compliance requirements i.e., allowable fees, investor and agency comparisons, and exception tolerances

In depth knowledge of consumer finance laws and mortgage servicing regulations

Demonstrated experience with critical thinking, analyzing, interpreting, and researching information.

Demonstrated experience effectively managing relationships with internal and external partners

Experience communicating with all levels of management

Knowledge, Skill, and Ability Requirements Strong customer service skills

Excellent verbal and written communication skills

Team oriented with ability to interact with all levels inside and outside of the organization

Able to handle multiple priorities and meet deadlines in a fast-paced environment without sacrificing quality

Proficient with Microsoft – Access, Excel, Word & Outlook

Knowledge of SQL, mortgage servicing systems, and tracking software is a plus

#LI-NT1 While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary. Company Perks

: • 15 Paid Time Off (PTO) days and 18 after 1st anniversary • 9 Paid Holidays • Employee Engagement Activities

Company Benefits

: • Medical (including Health Savings Account & Flexible Savings Account) • Dental - RX – Vision – Life, Disability Insurance – 401(k) Plan with company match – Employee Assistance Plan •

Performance-based

Incentives • Pet Insurance • Advancement Opportunities Newrez NOW: • Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more • 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice • Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee • Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions

Equal Employment Opportunity We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better. CA Privacy Policy CA Notice at Collection

The right company in the right industry.

In both good economic times and bad, people need homes - and mortgages to buy them. We help these people every day buy homes or refinance their current mortgage loans. In addition to offering an in-demand product, there are two things you should know about us: We value and reward entrepreneurial spirit, and we are growing.

Few lenders are as innovative, as financially solid, as well managed and on track to become America’s leading lender as the Newrez Family of Companies. We deliver products and services that turn prospects into delighted customers —providing abundant opportunity for the great people who work here.

These competitive advantages set us apart, and they’re why you can grow with us for the long term.

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