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Sr Servicing Strategy Analyst

2 months ago

Greenville, United States The Ladders Full time
Who we are

Shellpoint Mortgage Servicing (SMS) is one of America's top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or "service") their loan portfolios, which means that we collect homeowners' mortgage payments, pay their tax and insurance bills, and help homeowners in default to get current.

Primary Function

The Sr Servicing Strategy Analyst will be responsible for developing and maintaining servicing models and analytics to support the organization's servicing operations. The primary focus will be on modeling various aspects of loan servicing, financial products, and customer behavior. The positions work closely with cross-functional teams, such as Mergers & Acquisitions (M&A), Risk Management, Finance, and Servicing Operations, to analyze data, make data-driven recommendations, acquisition analysis and implement strategies that optimize servicing processes and customer experience.

Principal Duties:

  • Model Development: Create and maintain financial models and analytical tools to assess the performance of servicing operations, including loan performance, financial performance, and portfolio risk.
  • Data Analysis: Utilize large datasets to perform in-depth analysis, identifying trends, patterns, and potential areas for improvement in the servicing process.
  • Risk Assessment: Evaluate the risk associated with different loan servicing strategies and propose risk mitigation measures.
  • Forecasting and Predictive Analytics: Develop forecasting models to predict customer behavior, loan prepayment, delinquencies, and defaults to aid in decision-making.
  • Scenario Analysis: Conduct scenario-based analyses to assess the impact of changing economic conditions or regulatory requirements on servicing operations.
  • Performs related duties as assigned by management.
*These essential functions are fundamental to the role, and must be performed on-site, as they cannot physically be performed remotely. In addition, the Company has determined that an in-person presence is important to critical components of our work, including oversight, training, collaboration, and productivity. Items not marked (*) as essential on-site may still require partial on-site work to perform the role satisfactorily.

Education and Experience
  • Bachelor's degree.
  • 5+ years of relevant experience in either data analysis & reporting or accounting/finance.
Knowledge, Skills, and Abilities
  • General knowledge of finance/accounting practices.
  • Strong Excel skills with either knowledge of other reporting software or the ability to pick up new tools quickly.
  • Independent learner who can take direction and create their own vision for assignments.
  • Structured Query Language (SQL), knowledge preferred.


While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

By applying to this position candidate acknowledges that this is not a remote role and is required to be on-site.

LI-KO1

Company Perks:
• 15 Paid Time Off (PTO) days and 18 after 1st anniversary
• 9 Paid Holidays
• Employee Engagement Activities

Company Benefits:
• Medical (including Health Savings Account & Flexible Savings Account)
• Dental - RX - Vision - Life, Disability Insurance - 401(k) Plan with company match - Employee Assistance Plan
• Performance-based Incentives
• Pet Insurance
• Advancement Opportunities

Newrez NOW:
• Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
• 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
• Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
• Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions

Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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