Current jobs related to Patient Service Associate - Durham - Duke University
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Patient Services Associate
4 weeks ago
Durham, North Carolina, United States Actalent Full timeJob Title: Patient Services AssociateAbout the RoleThe Patient Services Associate plays a vital role in ensuring the smooth operation of our multi-specialty office environment. This position is responsible for patient registration, checking patients in and out, intake processes, and scheduling appointments. The successful candidate will provide exceptional...
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Patient Services Associate
4 weeks ago
Durham, North Carolina, United States Actalent Full timeJob Title: Patient Services AssociateAbout the RoleThe Patient Services Associate plays a vital role in ensuring the smooth operation of our multi-specialty office environment. This position is responsible for patient registration, checking patients in and out, intake processes, and scheduling appointments. The successful candidate will provide exceptional...
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Patient Services Associate
1 month ago
Durham, United States Actalent Full timeJob Title: Patient Services Associate Job Description The Patient Services Associate is responsible for a variety of critical tasks including patient registration, checking patients in and out, intake processes, assisting with prior authorizations, and scheduling appointments. This role is key in providing support in a multi-specialty office environment that...
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Patient Service Associate
2 weeks ago
Durham, North Carolina, United States Duke University Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Patient Service Associate to join our team at Duke Health. In this role, you will be responsible for coordinating and participating in various duties associated with daily clinic preparation, patient identification, patient check-in/out, charge posting, cash management, and patient...
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Patient Service Associate
4 weeks ago
Durham, North Carolina, United States Duke Health Full timeAbout Duke Health's Patient Revenue Management OrganizationDuke Health's Patient Revenue Management Organization is a fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle. This includes scheduling, registration, coding, billing, and other essential revenue functions.Job SummaryWe...
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Patient Service Associate
2 hours ago
Durham, North Carolina, United States Duke University Full timeJob SummaryWe are seeking a highly skilled Patient Service Associate to join our team at Duke Health. This role is responsible for coordinating and participating in various duties associated with daily clinic preparation, patient identification, patient check-in/out, charge posting, cash management, and patient appointment scheduling.Key...
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Patient Service Associate
2 days ago
Durham, North Carolina, United States Duke University Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Patient Service Associate to join our team at Duke Health. As a key member of our Patient Revenue Management Organization, you will play a critical role in ensuring the smooth operation of our revenue cycle.Key ResponsibilitiesCoordinate activities to prepare for clinic visits, including...
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Patient Service Associate
5 days ago
Durham, North Carolina, United States Duke University Full timeAbout the RoleDuke Health is seeking a highly organized and detail-oriented Patient Service Associate to join our team. As a key member of our Patient Revenue Management Organization, you will play a critical role in ensuring the smooth operation of our revenue cycle.Key ResponsibilitiesPrepare for clinic visits by reviewing next day patients and completing...
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Patient Service Associate
2 weeks ago
Durham, North Carolina, United States Duke University Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Patient Service Associate to join our team at Duke Health. As a key member of our Patient Revenue Management Organization, you will play a critical role in ensuring the smooth operation of our revenue cycle processes.Key ResponsibilitiesPrepare for clinic visits by reviewing next-day...
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Patient Service Associate
3 weeks ago
Durham, North Carolina, United States Duke University Full timeJob SummaryThis part-time position plays a vital role at the Duke Health & Fitness Center. As a Patient Service Associate, you will be responsible for providing exceptional customer service to members and guests. Your duties will include greeting visitors, providing locker keys and towels, processing monetary transactions, and answering membership...
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Patient Service Associate
2 days ago
Durham, United States Duke University Full timeCoordinate and participate in a variety of duties associated with daily clinic preparation process, patient identification, patient check-in/out, charge posting, cash management and patient appointment scheduling. Position also involves customer serv Patient, Associate, Neuro, Service, Retail, Healthcare, Physician
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Patient Service Associate
5 days ago
Durham, North Carolina, United States Duke University Full timeAbout Duke Health's Patient Revenue Management OrganizationWe're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. Our Patient Revenue Management Organization is a fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the...
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Patient Service Associate
4 days ago
Durham, North Carolina, United States Duke University Full timeAbout Duke Health's Patient Revenue Management OrganizationWe're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. Our Patient Revenue Management Organization is a fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the...
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Patient Service Associate
5 days ago
Durham, North Carolina, United States Duke University Full timeAbout Duke Health's Patient Revenue Management OrganizationWe're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. Our Patient Revenue Management Organization is a fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the...
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Patient Service Associate
5 days ago
Durham, North Carolina, United States Duke University Full timeJob Title: Patient Service AssociateJob Summary:The Patient Service Associate plays a vital role in the patient care team, responsible for patient registration activities, including patient identification, demographic and insurance updates, check-in, check-out, point of service collections, referral and order management, and appointment scheduling according...
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Patient Service Associate
3 weeks ago
Durham, North Carolina, United States Duke University Full timeAbout Duke Raleigh HospitalDuke Raleigh Hospital is a 204-bed hospital located in Raleigh, North Carolina, and has been part of Duke University Health System since 1998. The hospital offers a comprehensive array of services, including cancer, cardiovascular, neuroscience, advanced gastrointestinal, and wound healing care.Job SummaryWe are seeking a Patient...
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Patient Service Associate
6 days ago
Durham, North Carolina, United States Duke University Full timeAbout Duke University HospitalDuke University Hospital is a leading healthcare provider in the United States, consistently ranked among the best in the country. As a Patient Service Associate in our Radiology Department, you will play a critical role in delivering exceptional patient care and contributing to our mission of advancing health together.Job...
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Patient Service Associate
2 weeks ago
Durham, North Carolina, United States Duke University Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Patient Service Associate to join our team at Duke Raleigh Hospital. As a key member of our healthcare team, you will play a vital role in ensuring the smooth operation of our clinical services.Key ResponsibilitiesCoordinate and participate in various duties associated with patient...
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Patient Service Associate
5 days ago
Durham, North Carolina, United States Duke University Full timeAbout the RoleAt Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. Our Patient Service Associate plays a vital role in ensuring seamless patient experiences, from scheduling and registration to billing and revenue management.Key ResponsibilitiesPrepare for clinic...
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Patient Service Associate
1 week ago
Durham, United States Duke University Full timeCoordinate and participate in a variety of duties associated with daily clinic preparation process, patient identification, patient check-in/out, charge posting, cash management and patient appointment scheduling. Position also involves customer serv Patient, Associate, Medicine, Clinic, Service, Pain, Healthcare
Patient Service Associate
2 months ago
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke Health's Patient Revenue Management Organization Pursue your passion for caring with the Patient Revenue Management Organization, which is Duke Health's fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle. This includes scheduling, registration, coding, billing, and other essential revenue functions. ONSITE POSITION: Monday - Friday (8:00am - 4:30pm) *Some back late-evening coverage* Summary Coordinate and participate in a variety of duties associated with daily clinic preparation process, patient identification, patient check-in/out, charge posting, cash management and patient appointment scheduling. Position also involves customer service, message distribution, ancillary scheduling and preparation and referrals management. Work Performed * Prepare for clinic visits by reviewing next day patients and completing next day preparation activities. * Enter pre-visit orders and prepare new patient charts. Pick up X-rays, office c harts, medical records, reports, petty cash and collections bag. * File history sheets, ancillary reports and all other required patient record documentation. * Return medical records. * Attach HIPPA/Medicare documents to the encounter forms. * Check-in patient upon arrival in the practice. * Identify correct patient information in Maestro Care. Verify patient demographic data. * Edit Maestro Care as needed. * Accurately identify the appropriate account for patient visit. * Present and educate patients on required forms and obtain signature as required by policy and procedure. * Completes all Maestro Care check-in files and manage all appropriate alerts. * Collect and post co-payments and balances on accounts due. * Imprint all patient specific chart documents and requisition/transmittal documents. * Copy, file and distribute insurance cards as indicated by procedure. * Coordinate all labs/ procedures as requested. * Maintain private physician office charts. * Prepare encounter forms. * Investigate and account for missing encounter forms. * Audit encounter forms for completeness and accuracy before batching. * Batches encounter forms or charge posting in Maestro Care. * Schedule tests and procedures. * Complete and distribute ancillary service requisitions. * Explain billing to patients according to PRMO credit and collection policies. * Determine the amount of cash to be collected based on insurance plan. * Check- outpatients. * Make return appointments by scheduling patients into the correct appointment type, entering the primary care physician or referring physician and scheduling tests and procedures. * Answer telephone, take and deliver messages to physicians, nurses and others. * Report obtained medical information from patients and referring physicians accurately, completely and timely. Disseminate messages according to practice communication standards Knowledge, Skills and Abilities * Strong verbal and written communication. * Basic PC and data entry skills. * Knowledge of medical terminology and telephone etiquette. * Demonstrated ability to organize and prioritize work, provide oral and written instructions, interact tactfully with customers and establish and maintain effective relationships with others. * Must be able to apply specific departmental policies rules and regulations relating to verifying patient information, collecting payments and maintaining records and forms. Education Work requires knowledge of basic grammar and mathematical principles normally acquired through high school education Experience Minimum of one year of work experience in directly communicating and activities. Providing service to patients or public; preferably in a healthcare related field. Experience in effectively coordinating multiple tasks Degrees, Licensures, Certifications N/A Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Nearest Major Market: Raleigh
