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Credit & Collections Team Lead

2 months ago


Lexington, United States Fleetcor Full time

What We Need

Corpay is currently looking to hire a Credit & Collections Team Lead. This position falls under our lodging line of business and is in Lexington, Kentucky. In this role, you will be responsible for the oversight of new customer credit applications, ensuring the progressive action collections procedures are followed, as well as the efficient and effective management of all aspects of the commission process (including reporting and collections). You will report directly to the Operations Manager and regularly collaborate with other teams and departments.

How We Work

As a Credit & Collections Team Lead, you will be expected to work in an office environment. Corpay will set you up for success by providing:

* Assigned workspace in Lexington, KY- Hybrid after 2 weeks of training. * Company-issued equipment * Formal, hands-on training

Role Responsibilities

* Coordinating the credit & collections functions to ensure accurate and timely completion of the following; client credit review and approval process, creating and modifying reports, tracking commission receivables, follow-up and collection of commission receivables, and payment application. * Monitoring the credit granting and updating process with the Sales Department * Interacting with clients, as necessary, regarding credit status and payment commitments * Maintaining a culture of excellent customer service related to hotels, clients and internal customers * Scheduling and maintaining staff to ensure that department work can be completed timely and accurately * Training, coaching, and supporting staff * Continuously improve performance through process improvement and technology use * Facilitating the flow of information needed by other departments and executive staff promptly * Implementing and consistently practicing the company Mission and Vision within the department * Encouraging continuing education as well as personal and professional growth of department staff members * Working effectively with other departments and staff to achieve company objectives

Qualifications & Skills

* High School Diploma or GED * Minimum of 1 year of credit and/or collections experience required * Demonstrated ability to effectively manage staff and processes * Demonstrated ability with Microsoft Office applications (especially Excel) * Demonstrated ability to analyze data and complete multiple tasks timely * Demonstrated ability to communicate and be a part of a team * Self-motivated and goal-oriented

Benefits & Perks

* Medical, Dental & Vision benefits are available the 1st month after hire. * Automatic enrollment into our 401k plan (subject to eligibility requirements) * Virtual fitness classes are offered company-wide. * Robust PTO offerings including major holidays, vacations, sick, personal, & volunteer time * Employee discounts with major providers (i.e. wireless, gym, car rental, etc.) * Philanthropic support with both local and national organizations * Fun culture with company-wide contests and prizes

Equal Opportunity/Affirmative Action Employer

Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application or interview process, please notify a representative of the Human Resources Department.

Other details

* Job Family Operations * Job Function EMPLOYEE_NONSALES * Pay Type Hourly * Employment Indicator Employee * Travel Required No * Required Education High School * Job Start Date Monday, August 12, 2024

Apply Now

* Lexington, KY, USA